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Best Western Troy Hotel

2.5 star property
Travelers can relax by the inviting fireplace or maintain their workout routine at the 24-hour fitness center, with local art destinations just minutes away.

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Photo gallery for Best Western Troy Hotel

An indoor swimming pool with clear water, surrounded by lounge chairs and tables, and large windows offering views of the outside. - Best Western Troy Hotel (Troy)
A hotel room with a Samsung monitor displaying a hotel booking site, a smaller monitor, a keyboard, a mouse, and a printer. - Best Western Troy Hotel (Troy)
A Best Western hotel with a large sign, multiple parking spaces, and a well-lit entrance. - Best Western Troy Hotel (Troy)
A hotel room with a bed, a desk, a chair, and a small table. - Best Western Troy Hotel (Troy)
A lobby with a fireplace, blue armchairs, a brown sofa, and a patterned carpet. - Best Western Troy Hotel (Troy)
Best Western Troy Hotel welcomes you near the Gateway Conference Center. Warm up by the fireplace in the lobby, or take a refreshing dip in the indoor pool after exploring nearby attractions like Edwardsville Arts Center and World's Largest Catsup Bottle. With free WiFi, laundry facilities, and helpful staff available 24/7 at both gym and business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a TV, a desk, a chair, and a patterned carpet.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk, a chair, a lamp, and a TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Troy is home to Best Western Troy Hotel. World's Largest Catsup Bottle is a notable landmark and some of the area's popular attractions include Edwardsville Arts Center and Kruta Bakery. Splash City Family Waterpark and The Gardens at SIUE are not to be missed. Visit our Troy travel guide
Map
2020 Formosa Drive, Troy, IL, 62294

What's nearby

  • A child playing in a water play area with colorful rings.
    Splash City Family Waterpark
    8 min drive - 10.1 miles
  • A vast green field with a fence, trees, and a clear blue sky with clouds.
    Cahokia Mounds State Historic Site
    9 min drive - 12.4 miles
  • Villa Marie Winery & Banquet Center
    6 min drive - 4.4 miles
  • Gateway Conference Center
    7 min drive - 9.6 miles
  • Gateway Convention Center
    8 min drive - 10.1 miles

Getting around

  • St. Louis Gateway Station
    22 min drive
  • St. Louis Lambert Intl. Airport (STL)
    33 min drive

Restaurants

  • Circle K
    4 min drive
  • McDonald's
    14 min walk
  • Casey's
    5 min drive
  • Bobby's Frozen Custard
    5 min drive
  • Burger King
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Troy Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Best Western Troy Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Troy Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Troy Hotel?

Check-out is at 11 AM.

Where is Best Western Troy Hotel located?

Situated in Troy, this hotel is within 9 mi (15 km) of World's Largest Catsup Bottle, Edwardsville Arts Center, and Kruta Bakery. Gateway Conference Center and Splash City Family Waterpark are also within 9 mi (15 km).

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Reviews

Best Western Troy Hotel Reviews

8.0

Very Good

8.0

Cleanliness

8.2

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 417 out of 1003 reviews
Rating 8 - Good. 319 out of 1003 reviews
Rating 6 - Okay. 139 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the best western in May 2026. The room was very clean, staff was helpful, we had all that we needed. The breakfast was also great. We would definitely stay here again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Donett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park and clean room. Walking distance to a few restaurants. Breakfast was minimal.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated rooms with comfy beds. Everything was great except that we were on the third floor and no elevator. Come to find out that they are brand changing and remodeling so for how clean and comfortable the room was I will take no elevator!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, comfortable beds, nice pillows.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Tressa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were clean and efficient. However, the remodeling was going on a great majority of the hotel and the pool was not in use even though it was advertised. The food was basic but was given a small variety. I would stay again with my family because I believe when it is updated it will be a nice place.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Room was clean, staff was friendly, no complaints.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were as expected and clean.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Lana

Liked: Property conditions & facilities
It appeared clean and the beds were comfy.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was amazung friedly staff and clean room bed was comfortable
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at a good price.

Great hotel for the price. Friendly staff and good breakfast. Comfortable beds.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities, room comfort

Solid choice

This is a perfectly solid hotel for a reasonable price. Nothing amazing but generally comfortable and clean with a decent fitness area, nice pool and a hot breakfast.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and concerned about our stay. They knew we were going to swim so they checked and adjusted water and room temperature. Rooms and beds were clean. It is rated appropriately as some some thngs could need updating like baseboards, cracking stuff in corners. Breakfast was basic. Packets of oatmeal, cereal, yogurt, warmers full of egg patties, sausage patties and biscuits and gravy. This is my " go to" place when i visit. It has everything I need in a great location for a good price.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and wonderful staff
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great, responsive staff. Rooms were very spacious. Building is tired and in need of updates. Breakfast was ok. Overall, it was a good value.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very nice staff and convenient location if visiting St. Louis
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soooo clean and well appointed! Reggie checked us in…professional and pleasant!!!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find. Clean, quiet, great staff. Breakfast was ok but it was really the prepep kind like packets of oatmeal, cold cereal, those heating bins of circle eggs, sausage, biscuists and gravy. There was yogurt, milk and juice. Gym was a little weak with older equipment. We were here before and this is a much better place now. I would stay here next time.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Donna R

Liked: Cleanliness, staff & service, amenities
This place is under active renovation. The entire first floor is being renovated and that caused nails and screws on the floor the first and second days. Fine layer of dust covered stuff. The front desk isn’t manned most of the time but I just hunted someone down for help ( new towels). Our actual room was on the second floor and it was fine. The cooling system in the room was pretty noisy. The breakfast was ok- sausage, eggs, biscuits and gravy as well as cold cereal, bread, juice and coffee. The staff were all really nice and helpful. This place is located in Troy Illinois and was a pretty easy drive into St Louis for activities. We would probably stay there again. It will be pretty nice once the renovations are completed.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
I was very pleased with my stay. I was visiting family and didn't need much, but the staff was fantastic. The rooms were clean and fresh! I just wish they had a waffle maker for breakfast. 😂 I will definitely stay again.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Payge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pool! Rooms were clean and big ..favorite hotel of a week long stay of 5 different hotels!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was clean, the common areas were clean, and the staff was very professional and helpful. We will defiantly be back. We travel a lot and it's hard to find nice hotels anymore with good staff. Very impressed.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and quiet. Good restaurants nearby.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Cindy

Liked: Staff & service
We did not realize the hotel was under construction for renovation. It really wasn’t horrible or intrusive to our stay. We had an oversized room with a bunk room. Our teenage son and our young grandson slept in them but they smelled bad. They didn’t complain until the next morning. The room itself was clean and pleasant. The bathroom was not very clean. The counter and sink were not bad but found a few spots that could’ve easily been missed. The big problem was the big jacuzzi tub that was so dirty that even our boys wouldn’t use it. Luckily it was just an overnight and we headed home first thing in the morning. The manager was welcoming, kind, and very friendly. The price was good, so we didn’t complain about the bathroom and beds. Breakfast was the usual continental cuisine. Coffee was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very clean
Stayed 1 night in May 2024
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check-in was very helpful and accommodating. Good room for what we needed.
Stayed 1 night in Sep 2024