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Best Western Troy Hotel

2.5 star property
Hotel with free breakfast, in the vicinity of World's Largest Catsup Bottle

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Photo gallery for Best Western Troy Hotel

Indoor pool
Free daily continental breakfast
Exterior
Lobby
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Jetted Tub (Bunk beds)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/tub combination
Spring water bathtub
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed - double
Private bathroom
Jetted bathtub
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/tub combination
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Troy by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 629 reviews
Holiday Inn Express Troy by IHG

About the neighborhood

Map
2020 Formosa Drive, Troy, IL, 62294

What's nearby

  • Gateway Conference Center - 10 min drive - 9.4 miles
  • Splash City Family Waterpark - 11 min drive - 9.6 miles
  • World's Largest Catsup Bottle - 11 min drive - 8.6 miles
  • Cahokia Mounds State Historic Site - 13 min drive - 12.2 miles
  • The Gardens at SIUE - 13 min drive - 8.3 miles

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬6 min drive
  • ‪Bobby's Frozen Custard - ‬5 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Fire-N-Smoke Wood Fired Kitchen - ‬4 min walk

About this property

Best Western Troy Hotel

Hotel near Gateway Conference Center
Located close to Edwardsville Arts Center and World's Largest Catsup Bottle, Best Western Troy Hotel provides free continental breakfast, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • A 24-hour front desk, a banquet hall, and a vending machine
  • A front-desk safe, luggage storage, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms include comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Frequently asked questions

Does Best Western Troy Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Best Western Troy Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Troy Hotel?

Self parking is free at this property.

What time is check-in at Best Western Troy Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Troy Hotel?

Check-out is at 11 AM.

Where is Best Western Troy Hotel located?

Situated in Troy, this hotel is within 9 mi (15 km) of World's Largest Catsup Bottle, Edwardsville Arts Center, and Kruta Bakery. Gateway Conference Center and Splash City Family Waterpark are also within 9 mi (15 km).

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Best Western Troy Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 354 out of 831 reviews
Rating 8 - Good. 275 out of 831 reviews
Rating 6 - Okay. 111 out of 831 reviews
Rating 4 - Poor. 51 out of 831 reviews
Rating 2 - Terrible. 40 out of 831 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Great place to stay
Stayed 1 night in Jun 2025

10/10

Fast check-in & friendly staff.
Stayed 1 night in Jun 2025

8/10

Great value for the money.
Stayed 2 nights in May 2025

10/10

Clean room. Friendly staff.
Stayed 1 night in May 2025

8/10

It was a good place to stay for two nights.
Stayed 2 nights in Apr 2025

8/10

Relatively clean. The bathroom lights needed to be taped down which was a little alarming by us but not the staff. While the solution did work, it was a bit unsettling. The height of our stay was a BBQ place nearby. The food was spectacular!
Stayed 1 night in Jun 2025

10/10

Thanks, great services by front desk staff
Stayed 1 night in Apr 2025

10/10

Very clean and wonderful staff
Stayed 2 nights in Feb 2025

8/10

I was a little leery since some ratings were between 2-3 stars but I give it a Solid 4 stars. ⭐️ ⭐️ ⭐️ ⭐️ It was a pleasant stay with clean, quiet rooms in a great location with lots of dining options nearby.
Stayed 1 night in Mar 2025

10/10

Very nice hotel, great staff and room was immaculate.
Stayed 1 night in Jan 2025

6/10

The people were friendly. The pool looked nice. The bathroom , the tiles were loose the shower was very small didnt work very good.
Stayed 1 night in Apr 2025

8/10

Great hotel for the price. Friendly staff and good breakfast. Comfortable beds.
Stayed 1 night in Dec 2024

4/10

The shower didn’t function properly. The elevator didn’t work.
Stayed 1 night in Jun 2025

10/10

Enjoyed our stay
Stayed 1 night in Oct 2024

10/10

Convenient and quiet. Good restaurants nearby.
Stayed 1 night in Jan 2025

10/10

Excellent service, room was very well arranged for our small kids.
Stayed 1 night in Dec 2024

10/10

Quick check in, friendly staff, clean rooms.

8/10

Very nice place.
Stayed 1 night in Nov 2024

10/10

All good
Stayed 1 night in Apr 2025

10/10

Always enjoyed our stays at this hotel.
Stayed 7 nights in Jun 2024

8/10

This hotel was very nice.
Stayed 1 night in Aug 2024

10/10

Ashley, the manager, was extremely welcoming and went out of her way to make our stay very good. The ice machines were not working properly and the pool was out of service. Over all extremely happy. Thank you
Stayed 1 night in Feb 2025

4/10

First, there was no control to the cooling system. The thermostat did not work. The floor tile in the bathroom was broke and had some sharp edges for bare feet, Most important we stayed 2 nights, After the first night our room was not serviced, No clean towels, bed not made etc. So we had to use the same towel and wash cloth for 2 days. Not what we expect in a room rate.
Stayed 2 nights in Apr 2025

10/10

Love this hotel! Great room and nice facility.
Stayed 1 night in Jul 2024

8/10

Staff at check-in was very helpful and accommodating. Good room for what we needed.
Stayed 1 night in Sep 2024