Paquetes Vacacionales Incluyen Hotel y Vuelo a Collierville

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Estaba limpia

I loved having a large space with comfortable furniture, TVs in both the living room and bedroom, a washer/dryer and a full kitchen. The parking felt secure in a garage below the building. The frequent messages regarding check in, check out, parking made the experience stress free and easy. Suggestions for restaurants and things to do were an added bonus. Very quiet neighborhood. Would definitely stay again.

Very disappointing anniversary stay. Parking was advertised as limited, but the alternative parking was also scarce and poorly monitored, with guests taking multiple spaces. Twice we had to park on the street, once paying for parking. We were also not told this was an apartment complex, a significant safety consideration in Memphis. We received only TWO towels for four nights, and every towel smelled sour. After requesting more the night before, we had to rearrange reservations and wait the next day. Management responded that we hadn’t paid enough for a butler. I was requesting clean towels, not luxury service! The additional towels left outside in a plastic box were also sour and unsanitary. We were required to sign an additional third-party contract despite contacting Expedia beforehand and being advised this should not be necessary. We felt we had no choice upon arrival. Other issues included unlocked windows, thick dust on the fan, a bathtub that wouldn’t drain (leaving us standing in dirty water), and a toilet requiring plunging after nearly every use. Between the sanitation, security, maintenance, misleading listing details, and management’s response, this property fell well below reasonable standards. Our anniversary trip was unnecessarily disrupted. I would not recommend staying here.

La cama estaba terriblemente en mal estado, incómoda, vieja y no pudimos descansar. El menú del desayuno bastante deficiente en calidad y desafortunadamente una atención que no es la que caracteriza a los hoteles de esta cadena