Vacations Close To College of the Holy Cross

Rooms were clean. Staff was fair.

Staff was amazing, super friendly and helpful. Room was perfect and blackout drapes appreciated.

Clean room and linens, great location and comfortable bed. Only complaint is the street noise and sounds from residents in upstairs apartment which was kind of loud. All things considered I’d stay again as it was a good value spot

LOVED the hotel and staff was great. Beautiful, well-appointed room with no issue. Only thing…charged a surprise $23. “amenity fee” for absolutely nothing but two bottles of water. Expedia claims to include all fees. This is apparently not so. Parking was also $50. through the hotel (easy) with in and out privileges, and access til midnight even after checking out. Nix the “amenities fee” which offers nothing extra at all, and you have 5 stars.

When I checked in, the staff was great. When I got to my room, it smelled like someone had really bad odor and the carpet felt damp. I took a nap and had to leave and didn't return until late in the evening when I came in and the room smelled so bad of bad odor. I called the front desk and they had me come down to switch the room. I went down and stood in a long line (at midnight), and finally got to the front and their computers kept crashing, so after nearly 30 minutes I couldn't take it anymore and just went to sleep in my gross room. I think it's terrible that the room smelled so bad and felt the fact that no one picked up on it during the clean made me think everything was dirty. The rest was fine but man, it was disgusting!!!