See all properties

Hôtel Quai des Pontis

3.0 star property
Family-friendly hotel with a seasonal outdoor pool and a bar

Choose dates to view prices

Photo gallery for Hôtel Quai des Pontis

Comfort Cabin | View from property
Lobby lounge
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Family Room, River View | 1 bedroom, premium bedding, soundproofing, iron/ironing board
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, Terrace, Garden View

Suite, Terrace, Garden View | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Suite, Terrace, Garden View

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Quadruple Room Garden View)

1 bedroom, premium bedding, soundproofing, iron/ironing board

Room (Quadruple Room Garden View)

Highlights

Deck/patio
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
  • 22 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite Garden View

Quadruple Suite Garden View | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Quadruple Suite Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Twin Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • 20 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Garden View

Double Room, Garden View | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Double Room, Garden View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room With Private Terrace

1 bedroom, premium bedding, soundproofing, iron/ironing board

Double Room With Private Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room River View

View from room

Room River View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 23 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Mobile Home (Caravan Champetre)

Mobile Home (Caravan Champetre) | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Mobile Home (Caravan Champetre)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • 20 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed

View all photos for Cabin (for 4)

1 bedroom, premium bedding, soundproofing, iron/ironing board

Cabin (for 4)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Chambre Duplex

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Cabin

Comfort Cabin | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Comfort Cabin

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 19 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, River View

Family Room, River View | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Family Room, River View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
  • 25 sq m
  • River view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Chic)

Mobile Home (Caravan Chic) | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Mobile Home (Caravan Chic)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Quadruple Lodge Garden View)

1 bedroom, premium bedding, soundproofing, iron/ironing board

Apartment (Quadruple Lodge Garden View)

Highlights

Terrace
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Mobile Home (Caravan Baroque)

Mobile Home (Caravan Baroque) | 1 bedroom, premium bedding, soundproofing, iron/ironing board

Mobile Home (Caravan Baroque)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, premium bedding, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Garden

Hôtel Héritage Cognac Centre

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 162 reviews
Hôtel Héritage Cognac Centre

About the neighborhood

Map
16 rue des Pontis, Cognac, Charente, 16100

What's nearby

  • Château de Cognac - 3 min walk - 0.2 miles
  • Hennessy Cognac Company - 5 min walk - 0.3 miles
  • Cognac Museum of Arts - 6 min walk - 0.4 miles
  • Martell - 9 min walk - 0.5 miles
  • Remy Martin - 16 min walk - 0.9 miles

Getting around

  • Cognac Station - 6 min drive
  • Merignac Airport (BOD) - 91 min drive

Restaurants

  • ‪Hennessy - ‬7 min walk
  • ‪La Scala - ‬4 min walk
  • ‪Le Chai - ‬13 min walk
  • ‪Restaurant Indien Taj-Mahal - ‬9 min walk
  • ‪Le Garage Bar - ‬8 min walk

About this property

Hôtel Quai des Pontis

Family-friendly hotel by the river
Consider a stay at Hôtel Quai des Pontis and take advantage of a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and concierge services
  • Meeting rooms, smoke-free premises, and bicycle tour information
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hôtel Quai des Pontis boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 12.50 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Foosball table
  • Piano
  • Playground
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • On a river
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower (35 inches high)
  • Hand-held showerhead
  • No elevator
  • Roll-in shower (59 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Quai des Pontis
Hôtel Quai Pontis Cognac
Quai des Pontis Caravan Park Cognac
Quai des Pontis Cognac
Quai Pontis Caravan Park Hotel Cognac
Quai Pontis Caravan Park Hotel
Quai Pontis Caravan Park Cognac
Quai Pontis Caravan Park
Hôtel Quai Pontis
Hôtel Quai des Pontis Hotel
Hôtel Quai des Pontis Cognac
Hôtel Quai des Pontis Hotel Cognac

Frequently asked questions

Does Hôtel Quai des Pontis have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Hôtel Quai des Pontis pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hôtel Quai des Pontis?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hôtel Quai des Pontis?

Check-in start time: 4:00 PM; Check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Quai des Pontis?

Check-out is at 11:30 AM.

Where is Hôtel Quai des Pontis located?

This family-friendly Cognac hotel is located on the riverwalk, within a 10-minute walk of Château de Cognac, Cognac Public Garden, and Francois Ier Park. Museum of Art History and Cognac Museum of Arts are also within 10 minutes. Cognac Station is 24 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hôtel Quai des Pontis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 176 out of 278 reviews
Rating 8 - Good. 89 out of 278 reviews
Rating 6 - Okay. 12 out of 278 reviews
Rating 4 - Poor. 0 out of 278 reviews
Rating 2 - Terrible. 1 out of 278 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Quick, easy check in with friendly, professional staff.
Stayed 1 night in Apr 2024

10/10

Such a lovely place to stay! The location is right by the river, and it's such a tranquil place there, but it's also close enough to the bars if you want to stay out a bit later and enjoy the chill nightlife. The service here was great, and the room was clean, comfortable, and beautifully decorated. Definitely a great place to stay while enjoying the town of Cognac!
Stayed 2 nights in Jul 2024

10/10

What a find. Absolutely charming hotel and very friendly
Stayed 1 night in Aug 2024

10/10

Just an amazing little hotel. Perfect location, lodges were excellent, great condition, well equiped and clean, staff really friendly and attentive. Genuinely can't wait to visit again, really good for Cognac too, a 5 min walk if that. Would like to try the other cabins next time.
Stayed 1 night in Jul 2022

10/10

arrived by bycycle the staff couldn't have been better - nice secure parking and lovely room with balcony- close to plenty of nice bars and restaurants but also had a very nice drink served at the hotel
Stayed 1 night in Apr 2024

10/10

This is a great hotel with a wonderful multi-lingual staff who were invariably cheerful and friendly. The hotel is in a great location for walking everywhere in Cognac including several cognac producers. Highly recommend the tour of Hennessy.
From the bridge looking upriver
Stayed 1 night in Sep 2023

8/10

Really surprisingly great hotel with such a cool vibe and location, friendly service, easy parking and check-in. Our room unfortunately smelled somewhat stuffy (old smoke) which we felt the next morning. Apart from this, the hotel was a great find.
Stayed 1 night in Jul 2023

8/10

Staff were welcoming, lovely hotel grounds and nice ambience. Free parking behind secure gates was a bonus and plenty of bays. Breakfast choices was a let down for the cost. Room opened onto small wooden terrace to garden area so nice to have choice to sit outside with some privacy. Room itself okay in size but quiet dated colour scheme and decor. Would of liked extra pillows and top bedsheet as the aircon worked but stopped with an error code so was bit warm with quilt. Liked that it did have a small fridge and coffee machine in the room.
Stayed 1 night in Aug 2023

10/10

Le cadre est magnifique, les petits oiseaux qui chantent. Que du bonheur
Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Oct 2024

10/10

Chambre spacieuse et très agréable, service à chambre pour le dîner et excellent petit déjeuner Le personnel est très agréable J’y reviendrai avec plaisir
Stayed 1 night in Jan 2025

8/10

Stayed 2 nights in Dec 2024

8/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Excellent atypique mais aussi chaleureux et professionnel ,vous pouvez passer une nuit ou plusieurs jours pour vous détendre
Stayed 1 night in Nov 2024

10/10

Super séjour dans une roulotte.
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024