See all properties

Sanctuary Resort & TreeHouse Restaurant

Property class: 3.5

Choose dates to view prices

Photo gallery for Sanctuary Resort & TreeHouse Restaurant

A hotel with a swimming pool, outdoor seating, and a brick structure. - Sanctuary Resort & TreeHouse Restaurant (Coffs Harbour)
A restaurant with green booths, white tables, and a ceiling with a patterned design. - Sanctuary Resort & TreeHouse Restaurant (Coffs Harbour)
A building with a reception area, a swimming pool, and surrounding greenery. - Sanctuary Resort & TreeHouse Restaurant (Coffs Harbour)
A balcony with a view of a lush garden and a distant building. - Sanctuary Resort & TreeHouse Restaurant (Coffs Harbour)
A hotel room with a bed, a desk, a chair, a TV, and a bathroom. - Sanctuary Resort & TreeHouse Restaurant (Coffs Harbour)
At Sanctuary Resort & TreeHouse Restaurant, you can look forward to a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Queen Room

A hotel room with a bed, desk, chairs, a television, and a painting on the wall.

Superior Queen Room

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Queen Beds

A hotel room with two beds, a TV, a desk, and a chair.

Superior Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Family Room

A hotel room with a bed, a desk, a chair, a red sofa, and a painting on the wall.

Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive King Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Executive King Room

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Family Room with Kitchen

A room with a bed, a desk, and a chair. There is a ceiling fan and a window with curtains.

Superior Family Room with Kitchen

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for King Spa Room

A modern bathroom with a large bathtub, a sink, and a mirror.

King Spa Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Queen Room

A hotel room with a bed, sofa, small table, and a kitchenette area.

Deluxe Queen Room

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Self Contained Apartment with separated bedroom - 4 pax

A hotel room with a bed, a wooden nightstand, a mirror, a window with curtains, and a painting on the wall.

Self Contained Apartment with separated bedroom - 4 pax

  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bunk Bed and 1 Queen Bed
  • Free WiFi

View all photos for Self Contained Apartment with separated bedroom - 5 pax

A hotel room with a bunk bed, a television mounted on the wall, and a small bedside table.

Self Contained Apartment with separated bedroom - 5 pax

  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Self Contained Apartment with separated bedroom - 7 pax

A hotel room with a large bed, a red sofa, a small table, and a painting on the wall.

Self Contained Apartment with separated bedroom - 7 pax

  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds
  • Free WiFi

View all photos for Family Room with separated bedroom - Garden View

A hotel room with a bed, a dining table with chairs, a TV, and a sliding glass door leading to an outdoor area.

Family Room with separated bedroom - Garden View

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Family Room

A hotel room with three beds, each with a wooden headboard and decorative pillows. There are wall-mounted lights and a large window with a view of the outdoors.

Superior Family Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, Resort View

A hotel room with a bed, a red sofa, a small table, a TV, and a painting on the wall.

Deluxe Studio Suite, Resort View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Studio Suite, Pets Allowed

A hotel room with a bed, a red sofa, a small table, a TV, and a painting on the wall.

Deluxe Studio Suite, Pets Allowed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

APARTMENT TWO QUEEN BEDS

  • Sleeps 10
  • Free WiFi

View all photos for Family Suite with Kitchen (QSS)

Blackout drapes, soundproofing, iron/ironing board, WiFi (free)

Family Suite with Kitchen (QSS)

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
  • Free WiFi

View all photos for Self Contained Apartment - (Q,BUNK) 4 Guests Max

Blackout drapes, soundproofing, iron/ironing board, WiFi (free)

Self Contained Apartment - (Q,BUNK) 4 Guests Max

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Coffs Harbour, Sanctuary Resort & TreeHouse Restaurant is near the airport. North Coast Botanic Gardens and The Clog Barn Tourist Attraction & Caravan Park are local attractions and those in the mood for shopping can visit Coffs Central and Park Beach Plaza. Traveling with kids? Consider Big Banana Fun Park and Solitary Island Aquarium. Spend some time exploring the area's activities, including whale-watching. Visit our Coffs Harbour travel guide
View more Motels in Coffs Harbour
Map
250 Pacific Highway, Coffs Harbour, NSW, 2450

What's nearby

  • A wooden pier extending into turquoise waters with people swimming and walking.
    Jetty Beach
    7 min drive - 3.8 miles
  • A harbor with several fishing boats docked, including a boat named 'TARANGI'.
    Coffs Harbour Marina
    8 min drive - 4.1 miles
  • A wooden pier with white street lamps, a clear blue sky, and the ocean in the background.
    Coffs Harbour Jetty
    8 min drive - 4.3 miles
  • A water park with multiple water slides in bright colors.
    Big Banana Fun Park
    9 min drive - 4.6 miles
  • Coffs Central
    3 min drive - 1.9 miles

Getting around

  • Coffs Harbour Station
    6 min drive
  • Coffs Harbour, NSW (CFS)
    7 min drive

Restaurants

  • Guzman Y Gomez
    5 min walk
  • Key Cafe
    3 min drive
  • Zambrero
    3 min drive
  • Subway
    15 min walk
  • Red Rooster
    16 min walk

Similar properties

Exterior
Pacific Bay Resort
Coffs Harbour
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.4 out of 10, Very Good, 1,002 reviews
Pacific Bay Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Basketball
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Children's pool
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,347 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per stay
Cribs (infant beds) are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sanctuary Resort & TreeHouse Restaurant have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–7:30 PM.

Is Sanctuary Resort & TreeHouse Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sanctuary Resort & TreeHouse Restaurant?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Sanctuary Resort & TreeHouse Restaurant?

Check-out is at 10 AM.

Where is Sanctuary Resort & TreeHouse Restaurant located?

This family-friendly Coffs Harbour motel is located near the airport, within 2 mi (3 km) of Coffs Harbour Health Campus, Coffs Central, and Solitary Islands Marine Park. North Coast Botanic Gardens and The Clog Barn Tourist Attraction & Caravan Park are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sanctuary Resort & TreeHouse Restaurant Reviews

7.6

Good

8.0

Cleanliness

7.4

Location

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 293 out of 1003 reviews
Rating 8 - Good. 355 out of 1003 reviews
Rating 6 - Okay. 204 out of 1003 reviews
Rating 4 - Poor. 98 out of 1003 reviews
Rating 2 - Terrible. 53 out of 1003 reviews

Reviews

Verified review

8/10 Good

Yi Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Waleska

Liked: Cleanliness, amenities, property conditions & facilities
Staff is so friendly and the amenities were great.
Nice day at the pool
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dimuth Priyadarshana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, easy parking, and great air conditioning. Very comfortable stay! Would come again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property, rooms are clean and easily accessible. Front of house staff are amazing in checkout, breakfast buffet was outstanding and location is brilliant.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly helpful, especially Cathy on front desk. A comfortable clean place to stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Clean and tidy rooms. Very comfy. Super friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Annemie

Liked: Cleanliness, staff & service, amenities
Lovely pool with BBQ area and comfortable room. The facilities are a bit dated but it looks like they are doing some work on it.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at reception were efficient, helpful & friendly. The staff including Donna our restaurant reception person and waiter was extremely friendly, very efficient & experienced in making our evening in the restaurant so very special. Tash and kitchen staff made us a delicious meal, we thanked them all after we finished our meal on the way out. The room was clean and spacious, it also included a microwave, jug, toaster, spoon, mugs and glasses. Tea and coffee were supplied, and Arnott's biscuits, a wonderful inclusion, not available at many other hotels/motels in Australia generally these days. A few negatives, carpet needs replacing, tiles were on elsewhere in the room, nice balcony with distant ocean and airport viewing. Only downside was people smoking on their balcony below, so we had to retire to the room, and shut the balcony door. We would recommend the owners ban smoking on balconies and allocate a smoking area away from rooms, restaurant and pool areas. Continual large truck traffic noise was also a negative, they were using compression braking that as far as we are aware is banned in built up areas. Overall, we would recommend staying there, the positives far outweigh the negatives, we will stay again in our travels.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities
The room was clean, spacious and fully equipped; the receptionist professional, friendly and helpful, the gardens beautiful with enormous trees to shield the highway noise.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lily

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. Staff were very friendly.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Sukhontip

Liked: Cleanliness, staff & service, amenities
Room got everything we need.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Saffie

Liked: Property conditions & facilities
what a quirky little motel!!! my room was upgraded upon arrival which was a lovely surprise! my room was clean, staff were friendly & the bed was comfy. A super fun, quiet, quaint, retro motel! i wish i had more time to try the pool and sauna!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

sharna

Liked: Cleanliness
Clean room for a quick stop over. Bed was surprising comfortable. Staff friendly and fast check in process. Although we didn’t use the pool area, looks clean and lots of families there enjoying their afternoon.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Good room and easy access. Quiet, considering it is close to the busy highway. Plenty of space!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Good restaurant and nice pool area
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Andrew

Liked: Amenities
Disliked: Cleanliness
The staff were excellent, location was great and meals from Restraunt were superb. Room was well appointed but the bed was extremely uncomfortable the bathroom was clean and well laid out. Sadly the carpet was stained in several places and buckled in one area. Amenities include a beautifulpool area and a tennis court.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
The staff were great, very helpful. The rooms were clean and the supplies well stocked. The instant coffee provided in the room was moccona, so that was a great relief after a very long day of travel. The room was quiet and all amenities worked. The pool area looked great, sadly didn’t have time to enjoy it. Highly recommend.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
The room size was enormous and the window was as wide as the room. It was different but we loved it. It was on the quiet side of the resort away from the kids in the pool 👍👍
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was sparkling clean. Well cared for. Plenty of space. two small tables were very convenient. The balcony setting was excellent. I was very impressed with this accommodation. I will definitely stay there again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was clean and tidy, will stay here again
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would absolutely stay here again - fantastic and consistent A1 customer service across the facility.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having the restaurant on site was greatly appreciated.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and tidy. The parking was ok.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, room comfort
Helpful staff
Stayed 1 night in Oct 2025