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Grand Hotel Italia

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Indoor pool, outdoor pool - Grand Hotel Italia (Cluj-Napoca)
Terrace/patio - Grand Hotel Italia (Cluj-Napoca)
Junior Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing - Grand Hotel Italia (Cluj-Napoca)
Sauna, steam room - Grand Hotel Italia (Cluj-Napoca)
Interior detail - Grand Hotel Italia (Cluj-Napoca)
Luxury
5.0 star property
9.2

Wonderful

Italian grandeur with city views

Sweeping city views greet guests from private balconies at this elegant five-star retreat. The spa sanctuary features multiple outdoor shower temperatures and an indoor pool. The exceptional hotel gym is widely considered among the best in the hospitality industry.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room

Minibar, in-room safe, desk, soundproofing

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

32-inch LCD TV with satellite channels, TV

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Single Room

32-inch LCD TV with satellite channels, TV

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room, 1 King Bed, City View

Junior Room, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing

Junior Room, 1 King Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cluj-Napoca, Grand Hotel Italia is near the airport. Iulius Mall Cluj and VIVO! Cluj-Napoca are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore National Ethnographic Park and Turda Gorge. Looking to enjoy an event or a game while in town? See what's happening at Gheorgheni Sports Center or Polyvalent Hall. Visit our Cluj-Napoca travel guide
Map
Str. Vasile Conta Nr.2, Cluj-Napoca, 400478

What's nearby

  • Unirii Square in Timisoara, Romania
    Unirii Square
    7 min drive - 2.2 miles
  • Tailors' Bastion
    4 min drive - 1.4 miles
  • Hungarian Reformed Church
    4 min drive - 1.4 miles
  • Botanical Garden
    5 min drive - 1.8 miles
  • The Oncology Institute "Prof. Dr. Ion Chiricuta" Cluj-Napoca
    5 min drive - 2.0 miles

Getting around

  • Cluj-Napoca Station
    15 min drive
  • Cluj-Napoca (CLJ)
    18 min drive

Restaurants

  • iZi Bistrot
    4 min walk
  • Restaurant Firenze
    1 min walk
  • Apartament 1
    17 min walk
  • Panemar
    7 min walk
  • Rod
    15 min walk

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 549 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (RON 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: RON 75 for adults and RON 75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RON 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 7 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for RON 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately RON 75 for adults and RON 75 for children
  • Airport shuttle fee: RON 83.70 (one-way)
  • Airport shuttle fee per child: RON 83.70
  • Self parking fee: RON 10 per day
  • Pet fee: RON 40 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: RON 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Grand Hotel Italia have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Grand Hotel Italia pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 7 lbs per pet. There's a fee of RON 40 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for RON 10 per day.

What time is check-in at Grand Hotel Italia?

Check-in start time: 2 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Italia?

Check-out is at noon.

Does Grand Hotel Italia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RON 83.70 one-way applies.

Where is Grand Hotel Italia located?

Situated near the airport, this luxury hotel is within 2 mi (3 km) of Tailors' Bastion, Teleki Palace, and Saint George Statue. Hungarian Reformed Church and National Theatre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Italia Reviews

9.2

Wonderful

9.6

Cleanliness

8.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 159 out of 229 reviews
Rating 8 - Good. 47 out of 229 reviews
Rating 6 - Okay. 13 out of 229 reviews
Rating 4 - Poor. 8 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

Reviews

Verified

10/10 Excellent

Cornel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and clean the room. The staff very friendly and welcoming. Breakfast fresh and delicious, good variety.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

necati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, everything was very good. Clean room, delicious open buffet breakfast. Very helpful front desk staff. I enjoyed it very much.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ILEANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good ubicación , friendly staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

shaull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good service, safe and convenient, good location easy parking
Stayed 1 night in May 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service, and such a nice vibe from the staff
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Rares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean propriety, good amenities,stuff very helpful and friendly
Stayed 19 nights in Jul 2024
Verified

8/10 Good

Doinel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel, great service and excellent breakfast. I recommend it.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Gizella

Liked: Cleanliness, staff & service, property conditions & facilities
We are coming to this hotel every year for our vacation. Great place, rooms are nice , spacious and clean. Breakfast amazing, delicious large area to accommodate everyone. Staff is professional and kind. Plus the have a pool area . Thank you for everything. I will recommend this hotel to all my friends
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and a nice breakfast was included every day. The staff were all professional and helpful. There is a lovely indoor pool and spa for an extra charge (free if you book a treatment) that was worth it. They also had a restaurant and bar service in the spa area. I would definitely go back.
Stayed 7 nights in Jul 2024
Verified

6/10 Okay

Gazmend

at best a 4-star hotel

It was ok, this might have been a 5-star hotel once but today it is barely a 4-star hotel. Clean but most of the hotel is outdated. - Service: The service is ok, but not more.. - Pool: Quite a nice pool. good size of the pool, plenty of space to sit and have drink. - Gym: I visit plenty of hotels and this is by far the best gym i have seen in a hotel.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

radu

Liked: Cleanliness, property conditions & facilities
10 years ago it was a great property, a real jewel. Now the lack of investment it shows up in a big way. We spent 3 nights at the hotel. During the last night they hosted 4 weddings, at the same time in 4 different areas. Apparently the management is trying to make a quick $, regardless of screwing up the customers that already paid for nightly accommodation. Exceptional breakfast and very accommodating staff, doing their best to make your stay as enjoyable as possible.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Tobias

Liked: Staff & service, property conditions & facilities, room comfort

Formal and nice, recommend overall.

I stayed for three nights, and the room was cleaned twice. However, the cleaning mainly consisted of making the bed and replacing towels. On my first night, I had takeout pizza, and the box with leftovers remained on the table for my entire stay. I’m not sure why it wasn’t simply removed. The wristband system for the pool and swimming area felt a bit unnecessary—more convenient access for hotel guests would have been preferable. That said, the pool itself was nice, and the bar was a great addition. Overall, the customer service felt rather formal and lacked a personal touch. For example, I was scolded for not wearing a shirt in the lobby after leaving the pool, and takeout food could only be eaten in the room. While I understand these are standard rules, a more flexible approach that considers the environment would have been appreciated. Breakfast, however, was very good overall All in all, 7/10
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

When we arrived, the receptionist greeted us right away and stated that they upgraded our room. She explained everything perfectly and created an image of what our experience at the hotel could be like. We took advantage of all of her recommendations and we booked the spa for a day. Our room was spacious and had a jacuzzi tub with a separate shower. The balcony overlooked the city and hills. It was very beautiful even though it is situated in the middle of a residential area. Ubers and taxis are very affordable so we did not rent a car. We booked a couples massage and took advantage of having lunch in the cafe area of the spa. We choose this hotel specifically because we read that they renovated their spa area. They just completed the work at the end of March and they did an amazing job. All the spa areas were beautiful and we loved the shower area outside the spa that had 4 water temperatures from hot to cold (great idea!). Our only suggestion is to book a 4 hour spa slot instead of 1 day. We only used the spa for 3 hours and went to dinner so we didn't have time to end the day there and paid for more than we used. The spa is open from 12 - 9. The deep tissue massage was exactly what we needed to end our trip. We also appreciated the bedside controls for the shutters, lights and a Do not disturb button (genius). The breakfast had a great variety of healthy options and perfect for what we were looking. for, We definitely will be back again.
Breakfast buffet
Breakfast/Dining Hall
Balcony view
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elizabeth Esther Carpio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and fast. The room had a lot of amenities, was very clean, spacious and had a beautiful view. The spa was very nice. The breakfast buffet was extensive and really good. The staff were very helpful, nice and friendly. My husband and I had a wonderful time at this hotel. Thank you for everything!
Stayed 3 nights in May 2026
Verified

8/10 Good

Narcis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice stuff, breakfast ok
Stayed 1 night in May 2026
Verified

10/10 Excellent

Merih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in May 2026
Verified

10/10 Excellent

necati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Everything was great. I enjoyed it very much. This was my second time at this hotel, and I will stay again next time at the Grand Hotel Italia
Stayed 3 nights in May 2026
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Gym and spa was really good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

ILEANA

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mohamad Issa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel and friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

ILEANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

CLAUDIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything just perfect, will stay again
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all in all!
Stayed 1 night in Jun 2022
Verified

8/10 Good

Axe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Monumental hotel
Stayed 1 night in Jul 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful property with spacious rooms.
Stayed 1 night in Jul 2022