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Holiday Express & Suites Portales by IHG

2.5 star property
Hotel in Portales with free breakfast and a fitness center

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Photo gallery for Holiday Express & Suites Portales by IHG

Property entrance
Standard Room, 2 Queen Beds | Room amenity
Exterior
Indoor pool
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1901 W 2nd St, Portales, NM, 88130

What's nearby

  • Al Whitehead Field - 8 min walk - 0.5 miles
  • Eastern New Mexico University - 8 min walk - 0.5 miles
  • Blackwater Draw Museum - 14 min walk - 0.8 miles
  • Roosevelt County Museum - 15 min walk - 0.8 miles
  • La Casa Family Health Center - 3 min drive - 1.4 miles

Getting around

  • Clovis, NM (CVN-Clovis Municipal) - 38 min drive

Restaurants

  • ‪Juanito's Mexican Restaurant - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panda - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Holiday Express & Suites Portales by IHG

Hotel in a rural location
You can look forward to a free breakfast buffet, an arcade/game room, and laundry facilities at Holiday Express & Suites Portales by IHG. For some rest and relaxation, visit the hot tub. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and a banquet hall
  • Smoke-free premises, 1 meeting room, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, German, Greek, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Express Hotel Portales
Holiday Express Portales
Holiday Express Portales Hotel
Holiday Express Suites Portales
Express Suites Portales

Frequently asked questions

Does Holiday Express & Suites Portales by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Express & Suites Portales by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Express & Suites Portales by IHG?

Self parking is free at this property.

What time is check-in at Holiday Express & Suites Portales by IHG?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Express & Suites Portales by IHG?

Check-out is at 11 AM.

Where is Holiday Express & Suites Portales by IHG located?

Situated in a rural location, this hotel is within a 15-minute walk of Roosevelt General Hospital, Eastern New Mexico University, and Roosevelt County Museum. Greyhound Arena and Al Whitehead Field are also within 1 mi (2 km).

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Holiday Express & Suites Portales by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 326 reviews
Rating 8 - Good. 83 out of 326 reviews
Rating 6 - Okay. 31 out of 326 reviews
Rating 4 - Poor. 9 out of 326 reviews
Rating 2 - Terrible. 19 out of 326 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

It suited our needs perfectly.
Stayed 2 nights in Feb 2025

10/10

We had a great stay. Even though there was a school with teenagers, it was still pretty quiet.
Stayed 1 night in Dec 2024

10/10

Nice, clean, comfortable hotel with great customer service.
Stayed 2 nights in Feb 2024

10/10

Great place
Stayed 2 nights in Sep 2022

10/10

This is the second time I have stayed here. It’s very quiet and the staff is very nice. This is my go to place in Portales. Thank you
Stayed 2 nights in Oct 2024

10/10

This is the second time we have stayed here and both times we had great service and friendly people on staff!
Stayed 1 night in Nov 2022

10/10

Nice friendly and great rooms
Stayed 1 night in Jan 2023

10/10

Staff was nice, beds were comfortable, only thing is bathrooms could be cleaner.
Stayed 1 night in Aug 2024

10/10

Really enjoyed the weekend here! Probably the nicest place to stay in Portales! Pool, hot tub, good breakfast, nice spacious room, and clean!
Stayed 2 nights in Jan 2023

8/10

The staff was very family oriented
Stayed 1 night in May 2024

10/10

Front desk staff very friendly and helpful.
Stayed 2 nights in Jun 2023

10/10

Clean room, newest facility in the area. Good lighting in parking areas. Comfortable bed.
Stayed 1 night in May 2024

10/10

Staff was super helpful and friendly
Stayed 2 nights in Feb 2024

10/10

Nice clean motel
Stayed 1 night in Dec 2022

10/10

Everything was nice
Stayed 1 night in Jul 2024

10/10

It's a good hotel. It's clean, easy to find, and close to where I need to be tomorrow.
Stayed 1 night in Mar 2024

8/10

My family and I only stayed one night, but I would stay here again, and I also recommend this hotel.
Stayed 1 night in Apr 2023

8/10

The staff are helpful and the rooms are big. This is a newer hotel and is well kept.
Stayed 4 nights in Feb 2024

10/10

This hotel was the perfect destination of day 1 on our travels. It was clean and convenient to find from the highway.
Stayed 1 night in Jul 2023

8/10

I was in town for only one night but my stay was very comfortable.
Stayed 1 night in Oct 2022

10/10

Very nice hotel. Clean. Decent breakfast and nice pool.
Stayed 1 night in Apr 2023

10/10

Great property. I’ll be back.
Stayed 2 nights in Aug 2024

10/10

Nice
Stayed 1 night in Jul 2024

10/10

The front desk was very courteous. Rooms were very comfortable and clean. Loved the shade to make the room dark. Changes to the soaps and lotions are a big improvement
Stayed 1 night in Jul 2024

10/10

The staff were all friendly and helpful. We enjoyed our time in the hot tub for a while. The breakfast was great. My kid loved the pancake conveyor belt. It as entertaining and delicious.
Stayed 1 night in Apr 2024