Apart-hoteles en Clophill

“The tv had no channels on it and wouldn’t connect to the internet so was useless. The guest next door we’re playing loud music way past 11 pm out on the balcony.”

“Booked a specific room and got a much smaller one instead, nothing like the photos. Towels arrived with visible dirt, not properly washed. Area was advertised as non-smoking, but weed smell was coming into our room. Messaged at 1am, didn't hear back until 10am — only to be told we should've reported it immediately for action to be taken, which by then was pointless. Response time is usually within the hour, so this was a real drop in standards, especially since I'd flagged that we had a...