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WoodSpring Suites Cleveland North

Property class: 2.5

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Photo gallery for WoodSpring Suites Cleveland North

A hotel with a stone facade, multiple windows, and a covered entrance. - WoodSpring Suites Cleveland North (Cleveland)
A reception area with a green wall, a wooden reception desk, and a glass door entrance. - WoodSpring Suites Cleveland North (Cleveland)
A gym with treadmills, a stationary bike, a bench press, and a wall-mounted medicine ball rack. - WoodSpring Suites Cleveland North (Cleveland)
A modern hotel room with a kitchenette, a blue ottoman, and a colorful rug. - WoodSpring Suites Cleveland North (Cleveland)
A laundry facility with multiple washing machines and dryers, a table, and a door. - WoodSpring Suites Cleveland North (Cleveland)
You can look forward to a coffee shop/cafe, laundry facilities, and a gym at WoodSpring Suites Cleveland North. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym
  • Laundry

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Room options

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Showing 6 of 6 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Roll-in Shower, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Roll-in Shower, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible Bathtub, Non Smoking

A hotel room with a bed, a sofa, and an ottoman.

Suite, 1 Queen Bed, Accessible Bathtub, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Cleveland, WoodSpring Suites Cleveland North is in the business district. Museum Center at 5ive Points and Robert Garren Gallery of Russian Art are cultural highlights, and travelers looking to shop may want to visit Bradley Square Mall and Cleveland Towne Center. Tinsley Park and Tri-State Exhibition Center are also worth visiting. Visit our Cleveland travel guide
Map
940 Callen Lane NW, Cleveland, TN, 37312

What's nearby

  • A bridge with a modern design, a calm river reflecting lights, and a building with a unique triangular roof in the background.
    Tennessee Aquarium
    42 min drive - 44.7 miles
  • A narrow, illuminated cave with blue and pink lighting.
    Ruby Falls
    42 min drive - 45.9 miles
  • Cleveland Towne Center
    14 min walk - 0.8 miles
  • Bradley Square Mall
    19 min walk - 1.0 mile
  • Tinsley Park
    2 min drive - 0.9 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    30 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Raising Cane's Chicken Fingers
    3 min drive
  • McDonald's
    3 min drive
  • Chipotle Mexican Grill
    6 min walk
  • Yoki Buffet
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Null
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Built in 2025
  • Smoking not allowed

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Microwave

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per day, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 10.00 per pet, per day plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Is WoodSpring Suites Cleveland North pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50.00 per stay and a fee of USD 10.00 per pet, per day. A cleaning fee of USD 250.00 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at WoodSpring Suites Cleveland North?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at WoodSpring Suites Cleveland North?

Check-out is at 11:00 AM.

Where is WoodSpring Suites Cleveland North located?

Situated in the business district, this hotel is within 1 mi (2 km) of Cleveland Towne Center and Bradley Square Mall. Cleveland State Community College and Barker Village Park are also within 2 mi (3 km).

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Reviews

WoodSpring Suites Cleveland North Reviews

7.8

Good

8.8

Cleanliness

6.4

Amenities

8.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 33 out of 75 reviews
Rating 8 - Good. 16 out of 75 reviews
Rating 6 - Okay. 16 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This place is excellent. It’s brand new. It’s squeaky clean. It was very quiet. There’s a normal size refrigerator with a freezer. There’s a kitchen sink. There’s a hot plate you can cook with. I would bring your own utensils and stuff like that. It’s just a really good quiet place at a great price.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel felt safe.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place at a great price. Clean rooms, friendly staff and conveniently located. The amenities make it a nice place for an extended stay. Nice stove, frig, microwave and sink. You can bring your own utensils for cooking and eating or rent them from the facility. Will definitely return.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I’d give this place a 4/5 stars but honestly it’s a 5/5. Really nice, really clean, hidden area, but also in a very well city area within reach of nearly everything. That’s the 5/5. 4/5 though because staff was nowhere in the lobby and doors were locked. I was ready to be checked in by 3:30 but had to wait until 4:00 for staff to open the door. Again 4/5 but overall really well. Only pet peeve and I’m sure people with worse tempers or critiques might view this lower.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. You could smell the new paint in the room. Tried using Expedia and filter for free breakfast. Only breakfast you are getting here is if you make it yourself. Thanks Expedia.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was brand new; just opened, so no too many people staying there. Nice and quiet.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
First, let me say, that this property was spotless. It even smelled brand new. My room had a large bathroom, which was spotless. A normal size refrigerator including a freezer. There was a microwave. There were shelves for dishes, food items, whatever. There was a hot plate for cooking and a full sink. You need to bring your own items like pots and pans and silverware and stuff like that because they don’t provide them allowing them to give a really good rate. There was a desk, a Tv, a bed and a chair. I didn’t hear anything my whole stay there. Very quiet and very clean. It was just a very well run hotel. The front desk isn’t open. I think past 8 o’clock, but you can’t check in after that. I would just say be very careful about losing your keys or getting locked out of your room. By not having somebody there all night, although you can reach someone, they are passing on the rates to their guests. I will and I am staying there again very soon.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Kamryn was a sweetheart. He was accessible if we needed anything, but we didn’t. Only stayed one night. Nice size room and nice size bathroom.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms were nice and clean. But most of all the customer service was amazing. I had a problem with the heat and they immediately not only apologized but switched me to another room. This is a new hotel, if you are ever in town, I highly recommend.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The hotel looks brand new. However, because it has a kitchen (which mine didn’t worked) a lot of people were cooking and it had an unpleasant smell in the hallways. Even though, I saw the cleaning lady cleaning it, the people that stayed there are not very clean making it look like it was never cleaned. Other than that it was good for the rate.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice brand new hotel, large room, great location, great staff. The rooms could use plates, silverware, pots, pans etc. It got the ability to cook with a stove but nothing to cook with. No breakfast, only coffee and no ice machine.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities have just recently opened and they are very nice amenities for an extended stay. It is an exceptional value for the price. We would definitely return. Very convenient location in the Cleveland and Chattanooga areas. We had one small issue with the AC unit but that was soon resolved. They are working out the issues of a new facility. No complaints!!!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first showed up it was a little hard to get into the building. There were several employees sitting inside at a lounge table. I told them I was just trying to find the front entrance as it seemed that it wasn't. She said I was at the correct entrance and would go get the guy that was running the front. The check-in desk had a roll down cage pulled down at all times so no attendant available without calling for assistance. The room I was in must have been over the top of a room that had mechanical pumps as the floor vibrated all night at the head of the bed, which was a little noisy. Rooms were extremely clean and the all of the property was extremely clean. Room came with a full size refrigerator and a cooktop stove that I wasn't going to use. The price was great but I think I'll spend an extra $30 next time and choose another place to stay. Trying to get in the building was a hassle and the lack of staff seemed a little concerning. If you don't mind those speed bumps the place was extremely clean and very quite, other than the room I was in. If by chance you forgot your phone and key to the room when you left your room, I am not sure how you would get back in as the lack of an attendant was off-putting to me.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN! Room was spacious, appeared brand new! Bed comfortable. Temp perfect. Small electric two burner stove top, microwave, full apprtment size fridge. :-( Room was too bright at night as window blind allowed light, microwave clock added excessive light :-( No carpet in rooms. Listen to moving furniture noise traveling easily.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The suite was very clean. The beds all appeared VERY new... possibly from Amazon.. & they were EXTRA FIRM. The fridge and stove top were a plus, but there are no utensils, cookware, plates, etc. The staff was friendly enough... I felt rushed to sign everything at check-in. I understand the desire for a swift experience, but there's a fine line between that & hurrying up to get me out of your hair. It was hard to catch someone at the desk--we saw the window closed more than open. We requested a couple of extra towels as there were 3 women in our group & they needed one for their hair. That was a no go. They only gave towels if we brought them the existing ones. There were no hand towels. The location was a bit secluded which was nice in Cleveland and easily accessible. We might consider staying here again for the price & cleanliness, but we'd bring our kitchen supplies & extra towels.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place at a very reasonable price. The manager that was on duty was very friendly and helpful! My only complaint is that the rooms could use some paper towels or additional toiletries. Those items are always appreciated when you’re only staying a day or two and don’t want to have to purchase them to get through. Other than that, I have no complaints and would definitely stay again! Again, I can’t say enough about the manager and how pleasant he was. His attitude and friendliness made the atmosphere very warm and welcoming. I sincerely hope the company recognizes his efforts and appreciates his contributions because it truly is rare to see nowadays, unfortunately! 😊
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is fairly new, excellent front desk clerk— but this hotel has ZERO amenities. Coffee is only available after 5am— and that is it. Has a nice Kitchenette room, but no dishes, no water in fridge, no coffee pot in the room, and they only have us four towels and two wash cloths. Really— only a passing through place but you need to have everything with you. The fitness center was nice. There is filtered water on there but no cups Lobby closes 8pm to 7am so make sure you keep your key handy to get in!!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
NEW. They have some things to figure out. Front desk is ONLY open 8-8. After 8 if you need anything call. They will CHARGE you for responding. No idea how to check in after 8. No ice, no coffee. They have induction cooktop - which means you must use special cookware. They provide NOTHING. No cookware, utensils, dish soap, etc. Hotels.com price listed price is about $50+ less than our credit card charge. No idea of upcharge as they did not provide a receipt. Hotel itself is new and clean. It is secure, as you need a room key to get into lobby and again to access entry into the actual hotel itself. They have great potential, give them a while to figure things out.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was very clean and everything was new. However, we had to switch rooms bc of a terrible smell. The walls are paper thin. You can hear people next to you and they were not being excessively noisy but you could hear everything. There is a kitchenette but not a plate, paper towel or anything to even heat up something in the microwave. While leaving in the morning, my husband grabbed a cup of coffee in the lobby. There were no creamers or stirrers, lids etc. Just wasn't the best experience.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very brief stay, but seems like a nice place
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awful. The night before our wedding we booked 3 rooms here. When we showed up, they were overbooked and did not give us a room.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. It’s all brand new staff was wonderful. I will definitely stay there again.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Very clean place to stay. It was nice, but very 'builder grade'. The accommodations were very basic and economical.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room only had scalding hot water and no one at front desk even at 845 am , water was hot couldn't take a shower,
Stayed 1 night in Aug 2026