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Tru By Hilton Cleveland, TN

Property class: 2.5

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Photo gallery for Tru By Hilton Cleveland, TN

A modern hotel with a prominent 'tru by Hilton' sign, multiple floors, and a well-lit entrance. - Tru By Hilton Cleveland, TN (Cleveland)
A modern kitchen with a central island, bar stools, and a coffee station. - Tru By Hilton Cleveland, TN (Cleveland)
An indoor swimming pool with a view of a sunset, lounge chairs, and umbrellas. - Tru By Hilton Cleveland, TN (Cleveland)
A grocery store interior with refrigerated sections, shelves stocked with snacks, and a checkout area. - Tru By Hilton Cleveland, TN (Cleveland)
A covered outdoor seating area with wicker furniture and potted plants. - Tru By Hilton Cleveland, TN (Cleveland)
A free breakfast buffet, a terrace, and a gym are just a few of the amenities provided at Tru By Hilton Cleveland, TN. Free in-room WiFi and a snack bar/deli are available to all guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A modern hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A modern hotel room with a bed, a desk, a chair, a TV, and a window with blinds.

Room, 1 King Bed, Hearing Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a TV mounted on the wall.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, and a TV mounted on the wall.

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, and a TV mounted on the wall.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds W/ Walk In Shower

In-room safe, WiFi (free)

2 Queen Beds W/ Walk In Shower

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

DOUBLE Accessible

  • Sleeps 4

View all photos for 1 King Hearing Accessible

In-room safe, WiFi (free)

1 King Hearing Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Cleveland is home to Tru By Hilton Cleveland, TN. Museum Center at 5ive Points and Robert Garren Gallery of Russian Art are cultural highlights, and some of the area's activities can be experienced at B and B Marina and Morris Vineyard. Looking to enjoy an event or a game while in town? See what's going on at Tri-State Exhibition Center, or consider a night out at Howe Farms. Visit our Cleveland travel guide
Map
4352 Frontage Rd NW, Cleveland, TN, 37312

What's nearby

  • Cleveland Towne Center
    2 min walk - 0.1 miles
  • Cleveland State Community College
    17 min walk - 0.9 miles
  • Tinsley Park
    3 min drive - 1.5 miles
  • Bradley Square Mall
    3 min drive - 1.7 miles
  • Lee University
    5 min drive - 4.7 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA)
    33 min drive

Restaurants

  • Chick-fil-A
    4 min drive
  • Chipotle Mexican Grill
    12 min walk
  • Yoki Buffet
    3 min drive
  • Kith Social
    5 min drive
  • McDonald's
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoking not allowed

Room amenities

More

  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 75 lbs per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Does Tru By Hilton Cleveland, TN have a pool?

Yes, this property has a seasonal outdoor pool.

Is Tru By Hilton Cleveland, TN pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru By Hilton Cleveland, TN?

Check-in begins at 4:00 PM.

What time is check-out at Tru By Hilton Cleveland, TN?

Check-out is at 11:00 AM.

Where is Tru By Hilton Cleveland, TN located?

Situated in Cleveland, this hotel is within 1 mi (2 km) of Cleveland Towne Center and Cleveland State Community College. Bradley Square Mall and Tennova Healthcare are also within 2 mi (3 km).

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Reviews

Tru By Hilton Cleveland, TN Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 72 out of 104 reviews
Rating 8 - Good. 19 out of 104 reviews
Rating 6 - Okay. 9 out of 104 reviews
Rating 4 - Poor. 3 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

Reviews

Verified review

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location; the pool and breakfast were really good!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Kendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for families. Clean and friendly
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, convenient to restaurants, comfortable beds, and breakfast was better than average, would stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the outdoor lounge area, room was nice, staff was nice
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, in a very convenient spot and the breakfast was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located to shopping, restaurants & coffee.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, hotel was clean, King Bedroom was a little smaller than I was expecting. But it was a good place to stay close to everything
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience. Great Breakfast options. Clean rooms.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

LaVerne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and everything is clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy bed, a big tv, and a good breakfast in the morning.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast area at any Tru that I've stayed in is excellent. Many choices of good and fresh food. Parking was easy but the road noise was pretty loud.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danea

Liked: Cleanliness, staff & service, amenities
Fairly new hotel. Everyone was very friendly. Rooms were great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and the breakfast was good. I was hoping for biscuits and gravy but they don't do gravy. Everything was wonderful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good. Breakfast has so many options. Staff were all friendly and helpful. Fitness center was the best I’ve ever seen. Room was spacious and bed luxurious.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
We were greeted promptly and the lobby was very inviting. We were also given a welcome gift of water and snacks which meant the world to us after driving all day. The room was very clean and updated. We had a wonderful stay!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mij

Liked: Cleanliness, staff & service, amenities
Immaculate! The bed was very comfortable. Would definitely stay here again
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

LORRIE

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the clerk was amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

LORRIE

Liked: Cleanliness, staff & service, amenities
My room was spotless and so comfy. The front desk clerk was so super sweet and so helpful!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at Tru. BEAUTIFUL hotel in every way. Outstanding room and service. Staff simply lovely and accommodating. If you are looking for a hotel to stay at in Cleveland, TN then look no further - this one is it. Pricing quite reasonable and fair, also.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Celeste

Liked: Cleanliness, amenities
This place was great! I can’t think of anything that was negative. It was very clean, the decor was inviting, the staff was friendly, the parking was great. The area has lots of dining options and there were a couple of shopping centers in close proximity to the hotel.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This just seemed like your standard hotel, not a bad price, all your basic necessities, very clean. I was a little disappointed that there wasn’t even a coffee pot in the room, but I guess you get what you pay for? And conveniently, you could just go downstairs to the decent breakfast buffet and get yourself a coffee, but it’s much more convenient to have it in your room.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities
Room was clean and hotel was good. No issues
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean . Staff was very kind .
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Susan H

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great price. Only suggestion would be to provide 2 drinking cups or glasses. There were no cups in the room.
Stayed 1 night in Mar 2026