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The Westin Cleveland Downtown

4.0 star property
Travelers start their day with an invigorating workout in the 24-hour fitness center before stepping out to discover Cleveland's legendary music heritage nearby.

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Exterior - The Westin Cleveland Downtown (Cleveland)
Creator video - submitted by Ekaterina | Together Anywhere
Property entrance - The Westin Cleveland Downtown (Cleveland)
Down comforters, pillowtop beds, in-room safe, desk - The Westin Cleveland Downtown (Cleveland)
Reception - The Westin Cleveland Downtown (Cleveland)
The Westin Cleveland Downtown offers amenities like dry cleaning, a 24-hour gym, and free in-room WiFi. The Great Lakes Science Center and Rock and Roll Hall of Fame are nearby, and the hotel’s restaurant and bar provide convenient dining options.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(156 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free toiletries, hair dryer, towels

Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Cleveland, a neighborhood in Cleveland, The Westin Cleveland Downtown is near a metro station and on a lake. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Arena. Spend some time exploring the area's activities, including golfing. Visit our Cleveland travel guide
Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland
    Huntington Convention Center of Cleveland
    5 min walk - 0.3 miles
  • Rock and Roll Hall of Fame Downtown Cleveland Ohio sightseeing landmarks and tourist attractions
    Rock and Roll Hall of Fame
    8 min walk - 0.5 miles
  • cleveland skyline
    Huntington Bank Field
    11 min walk - 0.6 miles
  • Progressive Field
    Progressive Field
    13 min walk - 0.7 miles
  • JACK Cleveland Casino
    9 min walk - 0.5 miles

Getting around

  • Cleveland Station
    12 min walk
  • Tower City-Public Square Station
    16 min walk
  • Cleveland Hopkins International Airport (CLE)
    16 min drive

Restaurants

  • Dunkin'
    3 min walk
  • Masa & Agave Cantina
    1 min walk
  • Guys Pizza Co.
    4 min walk
  • Winking Lizard Tavern
    3 min walk
  • Starbucks
    6 min walk

About this property

The Westin Cleveland Downtown

Upscale hotel near Huntington Convention Center of Cleveland
Located close to JACK Cleveland Casino and Great Lakes Science Center, The Westin Cleveland Downtown provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine restaurant, Masa & Agave Cantina, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a gift shop
  • Wedding services, free newspapers, and smoke-free premises
  • A vending machine, an elevator, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 484 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 46-inch LCD TVs with premium channels
  • Wardrobes/closets, recycling, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 47 per night)
  • Valet parking on site (USD 57 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Market 216
  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 20 2026 to May 22 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Self parking fee: USD 47 per night
  • Valet parking fee: USD 57 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Westin Cleveland Downtown pet-friendly?

Yes, The Westin Cleveland Downtown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 47 per night. Valet parking is available for USD 57 per night.

What time is check-in at The Westin Cleveland Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Cleveland Downtown?

Check-out is at 11:00 AM.

Where is The Westin Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and Progressive Field are also within 15 minutes. Tower City-Public Square Station is 16 minutes by foot and Cleveland Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Cleveland Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1377 out of 2167 reviews
Rating 8 - Good. 383 out of 2167 reviews
Rating 6 - Okay. 194 out of 2167 reviews
Rating 4 - Poor. 102 out of 2167 reviews
Rating 2 - Terrible. 111 out of 2167 reviews

Reviews

Verified

10/10 Excellent

Mistina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the staff was wonderful
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The gym was very useful, one of the best hotel gyms I've seen
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly. Comfortable rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Staff was very kind and attentive. I would recommend!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adrienne

Liked: Cleanliness, amenities
Staff was very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Will

Liked: Cleanliness, property conditions & facilities
Staff great, good location for browns games.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shantay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was five minutes away from the Rocket Arena so convenient. Room was clean and large. I would definitely recommend this hotel I absolutely loved it
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Edda Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short as I had a court meeting in the morning but everything was comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Great location and excellent room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic. Everyone was super helpful and positive.
Rock & Roll Hall of Fame
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly, the room was clean and comfortable....it's a very nice hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities
The room was clean, great view and close to so many things. Staff friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly concierge! Very engaging as he was walking through the lobby.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amanda

Everything was great and the staff even better.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great staff and restaurant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with courteous staff!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tara Lea

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless...staff was extremely helpful and price was spot on
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, property conditions & facilities
Very clean and staff we encountered were all kind and helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Clean room, staff are friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
People were very friendly and the room was amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

ken

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were very nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ray

Liked: Cleanliness, property conditions & facilities
The room was perfect for our needs
Stayed 1 night in Jan 2026