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The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for The Westin Cleveland Downtown

Exterior
46-inch LCD TV with premium channels, TV
Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk
46-inch LCD TV with premium channels, TV
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Sofa bed - double
  • City view
  • 76.1 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Down duvet
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
Private bathroom
Hair dryer
  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Down duvet
Private bathroom
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Pillowtop bed
Down duvet
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.3 miles
  • Rock and Roll Hall of Fame - 8 min walk - 0.5 miles
  • Huntington Bank Field - 8 min walk - 0.5 miles
  • JACK Cleveland Casino - 9 min walk - 0.5 miles
  • Progressive Field - 13 min walk - 0.7 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Hotel near Huntington Convention Center of Cleveland
Located close to JACK Cleveland Casino and Great Lakes Science Center, The Westin Cleveland Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Mexican cuisine restaurant, Masa & Agave Cantina, offers breakfast, lunch, and dinner. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • Free newspapers, ATM/banking services, and an elevator
  • A gift shop, 18 meeting rooms, and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 484 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 46-inch LCD TVs with premium channels
  • Wardrobes/closets, recycling, and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is The Westin Cleveland Downtown pet-friendly?

Yes, The Westin Cleveland Downtown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Cleveland Downtown?

Valet parking is available for USD 49 per night.

What time is check-in at The Westin Cleveland Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Cleveland Downtown?

Check-out is at 11:00 AM.

Where is The Westin Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and Progressive Field are also within 15 minutes. Cleveland Station is 12 minutes by foot and Tower City-Public Square Station is 16 minutes.

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The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 815 out of 1370 reviews
Rating 8 - Good. 270 out of 1370 reviews
Rating 6 - Okay. 132 out of 1370 reviews
Rating 4 - Poor. 74 out of 1370 reviews
Rating 2 - Terrible. 79 out of 1370 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kshiteej

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and pleasant staff
Stayed 3 nights in May 2025

10/10 Excellent

Randall O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and the staff was great
Stayed 1 night in May 2025

10/10 Excellent

Piper

Liked: Cleanliness, staff & service, property conditions & facilities
Great service great hotel
Stayed 1 night in May 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jahonna

Liked: Cleanliness, amenities, property conditions & facilities
Great stay during a quick trip for a concert. Very nice staff and loved the room.
Stayed 2 nights in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The hotel was beautiful, clean, and quiet. The people working check-in and check-out were very nice and helpful. We would definitely stay there again!
Stayed 1 night in May 2025

10/10 Excellent

ZhengHui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of place to visit and dinning nearby.
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay while catching a ballgame
Stayed 2 nights in May 2025

8/10 Good

Katie

Check in was very simple and fairly quick for being such a busy weekend. Staff was friendly and helpful, overall very nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location in downtown CLE!
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The helpfulness and friendliness of the staff stood out.
Stayed 4 nights in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location!
Stayed 1 night in May 2025

10/10 Excellent

Maria I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexa

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, spacious, and comfortable. We stayed for one night but the we enjoyed the bar in the hotel and all of the staff were friendly and professional. I would stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful during my short stay there, making me feel comfortable and welcome.
Stayed 2 nights in May 2025

10/10 Excellent

Kinshasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has great customer service and is very mindful of your time and stay.
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to stadium concert was great n walking distance.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful, hotel was clean, well updated and very affordable. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Prince

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and stuff were friendly
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved! Will definitely stay, again!!!
Stayed 1 night in May 2025

8/10 Good

Domenick

Liked: Cleanliness, staff & service, property conditions & facilities
I wish a coffee shop was in the hotel. It would be nice to gran a bagel & coffee & hit the road.
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Will definitely stay again.
Stayed 1 night in Apr 2025