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The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for The Westin Cleveland Downtown

Exterior
Creator video
46-inch LCD TV with premium channels, TV
Reception
Cocktail bar
The Westin Cleveland Downtown offers amenities like dry cleaning, a 24-hour gym, and free in-room WiFi. The Great Lakes Science Center and Rock and Roll Hall of Fame are nearby, and the hotel’s restaurant and bar provide convenient dining options.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(132 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(58 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
Separate bedroom
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Junior Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Down duvet
  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Downtown Cleveland, a neighborhood in Cleveland, The Westin Cleveland Downtown is near a metro station and on a lake. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Arena. Spend some time exploring the area's activities, including golfing.
Visit our Cleveland travel guideOpens in a new window
Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk - 0.3 miles
  • Rock and Roll Hall of Fame - 8 min walk - 0.5 miles
  • Huntington Bank Field - 8 min walk - 0.5 miles
  • JACK Cleveland Casino - 9 min walk - 0.5 miles
  • Progressive Field - 13 min walk - 0.7 miles

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dunkin' - ‬3 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Guys Pizza Co. - ‬4 min walk
  • ‪Masa & Agave Cantina - ‬1 min walk
  • ‪Ohio City Burrito - ‬5 min walk

About this property

The Westin Cleveland Downtown

Upscale hotel near Huntington Convention Center of Cleveland
Located close to JACK Cleveland Casino and Great Lakes Science Center, The Westin Cleveland Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site Mexican cuisine restaurant, Masa & Agave Cantina, offers breakfast, lunch, and dinner. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • A gift shop, ATM/banking services, and an elevator
  • A banquet hall, smoke-free premises, and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 484 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 46-inch LCD TVs with premium channels
  • Wardrobes/closets, recycling, and mini fridges

Similar properties

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Drury Plaza Hotel Cleveland Downtown

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.4 out of 10, Exceptional, 2,562 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Masa & Agave Cantina
  • Masa & Agave Lounge

Things to do

  • 24-hour gym

Family friendly

  • Crib (surcharge)
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is The Westin Cleveland Downtown pet-friendly?

Yes, The Westin Cleveland Downtown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Westin Cleveland Downtown?

Valet parking is available for USD 49 per night.

What time is check-in at The Westin Cleveland Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Cleveland Downtown?

Check-out is at 11:00 AM.

Where is The Westin Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and Progressive Field are also within 15 minutes. Tower City-Public Square Station is 16 minutes by foot and Cleveland Station is 12 minutes.

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The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1035 out of 1706 reviews
Rating 8 - Good. 325 out of 1706 reviews
Rating 6 - Okay. 164 out of 1706 reviews
Rating 4 - Poor. 89 out of 1706 reviews
Rating 2 - Terrible. 93 out of 1706 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel. Will definitely stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very helpful in recommending food spots for us
Stayed 1 night in Oct 2025

10/10 Excellent

Janine

Liked: Amenities
Room was very clean staff was great
Stayed 1 night in Oct 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and all of the staff were so kind and helpful. Will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in downtown Cleveland. Room was large; staff friendly and helpful; an easy choice to pick again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Great stay! Friendly staff!
Stayed 1 night in Oct 2025

8/10 Good

Raina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and got me an early check-in!
Stayed 1 night in Oct 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Oct 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great locution we enjoyed this day
Stayed 1 night in Oct 2025

10/10 Excellent

Lyrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary Ann

Liked: Amenities
Staffs are welcoming and pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Dottie

Liked: Cleanliness, amenities
Everything was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant, the valet was super nice, the room was perfect! Very nice hotel and it was 100.00 cheaper than the competitors!
Stayed 1 night in Oct 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Rock and Roll Hall of Fame and downtown restaurants!
Stayed 1 night in Sep 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing were very friendly and professional. Nice clean property.
Stayed 1 night in Oct 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This stay was great, I had reservations at another hotel and it was horrible.. made reservations here and it was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took great care of us and very informative.
Stayed 1 night in Oct 2025

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and rooms were comfy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and the hotel is clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was very easy and the staff was very helpful
Stayed 1 night in Oct 2025

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