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Sonesta ES Suites Cleveland Westlake

3.0 star property
Colonial hotel with a 24-hour fitness center and a seasonal outdoor pool

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Photo gallery for Sonesta ES Suites Cleveland Westlake

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Reception
Studio Suite, 2 Queen Beds, Fireplace | Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio Suite, 1 King Bed, Fireplace

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Pillowtop bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Pillowtop bed
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Fireplace

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Pillowtop bed
  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Fireplace (Kitchen, Mobility Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Pillowtop bed
Sofa bed - double
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Pillowtop bed
Sofa bed - double
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
Sofa bed
  • 65 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
30100 Clemens Rd, Westlake, OH, 44145

What's nearby

  • Crocker Park - 16 min walk - 0.9 miles
  • Lake Erie Nature & Science Center - 4 min drive - 2.2 miles
  • Huntington Beach - 5 min drive - 2.4 miles
  • Rocky River - 14 min drive - 7.0 miles
  • I-X Center - 21 min drive - 13.6 miles

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪Crocker Park - ‬2 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪The Cheesecake Factory - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Condado Tacos - ‬3 min drive

About this property

Sonesta ES Suites Cleveland Westlake

Hotel near Lake Erie
You can look forward to a terrace, a firepit, and a garden at Sonesta ES Suites Cleveland Westlake. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with laundry facilities and a 24-hour gym.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, outdoor furniture, and luggage storage
  • 1 meeting room, a banquet hall, and an off-leash area
  • Guest reviews say great things about the helpful staff
Room features
All 104 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Free toiletries and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 14 buildings
  • 2 floors
  • Banquet hall
  • Built in 1988
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to August 15
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake

Frequently asked questions

Does Sonesta ES Suites Cleveland Westlake have a pool?

Yes, this property has a seasonal outdoor pool.

Is Sonesta ES Suites Cleveland Westlake pet-friendly?

Yes, Sonesta ES Suites Cleveland Westlake allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a deposit of USD 75.00 per stay and a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Cleveland Westlake?

Self parking is free at this property.

What time is check-in at Sonesta ES Suites Cleveland Westlake?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Sonesta ES Suites Cleveland Westlake?

Check-out is at 11:00 AM.

Where is Sonesta ES Suites Cleveland Westlake located?

Situated in Westlake, this hotel is within 1 mi (2 km) of Crocker Park and Regal Crocker Park. Lake Erie and Huntington Reservation are also within 3 mi (5 km).

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Sonesta ES Suites Cleveland Westlake Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 388 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 155 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10

Clean and quiet location but close to many shopping and eating options
Stayed 2 nights in Mar 2025

10/10

Staff is very friendly and makes sure your stay is welcoming
Stayed 3 nights in Feb 2025

10/10

Good wi-fi and comfortable beds
Stayed 2 nights in Feb 2025

10/10

Great suits
Stayed 3 nights in Feb 2025

10/10

The staff is amazing and definitely show compassion for customers!!!
Stayed 8 nights in Feb 2025

10/10

Amazing didn’t have a indoor pool but still had fun
Stayed 2 nights in Feb 2025

6/10

Room 412 needs a little tlc and a good cleaning but wasn’t bad
Stayed 2 nights in Feb 2025

10/10

I had a blast , definitely recommend even the smallest room knowing how comfortable it is !!
Stayed 3 nights in Jan 2025

8/10

The room was excellent and the beds were comfortable. I enjoyed the fireplace on such a cold night. The only thing I didn't enjoy was the noise from the people upstairs, they had a dog running around all night. The staff at the front desk were friendly as well. I would definitely stay here again.
Stayed 1 night in Feb 2025

10/10

Affordability and accessibility
Stayed 2 nights in Feb 2025

10/10

My absolute favorite location to stay. The employees here are absolutely amazing and I would highly recommended this place to anyone looking for a nice comfortable hotel with great staff. I’m actually thinking about applying for a position here just because I grew so close to this location and I can see myself working here and being apart of the team. Thanks sonesta westlake. Me and my children are grateful for the kindness and cleanliness and just overall great atmosphere you all have. Losing my house was devastating but having a short term home for my children here has been a blessing.
Stayed 2 nights in Mar 2025

8/10

Room 412 needs a deep clean. But not too bad
Stayed 2 nights in Feb 2025

10/10

Amazing
Stayed 3 nights in Dec 2024

6/10

Very noisy from upstairs guests walking constantly. King Size bed that I Reserved for 2 guests for 2 nights a week ahead of time by Expedia and never notified me beforehand so I could change my accommodations if desired or needed since I was having Surgery the next day!
Stayed 2 nights in Mar 2025

6/10

Bad beds and dishwasher does not work
Stayed 7 nights in Mar 2025

8/10

I enjoyed my stay best part was being able to make meals
Stayed 2 nights in Aug 2024

2/10

I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
Stayed 1 night in Mar 2025

10/10

Very nice an clean amazing staff !!!
Stayed 2 nights in Sep 2024

10/10

Smooth
Stayed 2 nights in Dec 2024

4/10

To be honest the staff was ok no complaints about them as far as the cleanliness they had to do a rush clean because they switched me and my wife from one king bed to a loft three bedroom and the clean wasn’t done right my wife had bed bug crawling on her and we checked out before 24 hours of being there so yes I would like a full refund of my stay please
Bedbug
Bedbug
Bedbug
Bedbug
Stayed 2 nights in Feb 2025

2/10

Sonesta canceled my reservation without notifying me or Expedia after I traveled from Michigan to Ohio to their facility. Furthermore, they refused to answer the phone when Expedia called in regard to the matter.
Stayed 1 night in Feb 2025

2/10

Horrible experience. Loud people walking upstairs, floor is thin. No front desk person after 8 to complain too. Door kept jamming with key card. Won't be returning
Stayed 1 night in Feb 2025

2/10

Booked this room thru Expedia but when we went to check in we were told that there was a water pipe issue and they could not honor our reservation. A replacement was not provided and so we were stuck on Valentine’ s Day weekend looking forward to celebrating our 50th wedding anniversary and no room at the inn.
Stayed 1 night in Feb 2025

8/10

Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
Stayed 1 night in Jan 2025

8/10

We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
Stayed 1 night in Nov 2024