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Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property
Travelers start their day with a complimentary continental breakfast before exploring the convenient shopping options located right on the property

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Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior - Hyatt Place Cleveland / Westlake / Crocker Park (Westlake)
Meeting facility - Hyatt Place Cleveland / Westlake / Crocker Park (Westlake)
Property grounds - Hyatt Place Cleveland / Westlake / Crocker Park (Westlake)
Meeting facility - Hyatt Place Cleveland / Westlake / Crocker Park (Westlake)
Lobby - Hyatt Place Cleveland / Westlake / Crocker Park (Westlake)
Hyatt Place Cleveland/Westlake/Crocker Park offers a continental breakfast and on-site shopping. Enjoy American cuisine at the restaurant and in-room WiFi. Relax at the indoor pool or visit the nearby Lake Erie Nature & Science Center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Bedroom

Combined shower/tub, designer toiletries, hair dryer, towels

Room, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds

9.4 out of 10
Exceptional
(58 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Westlake, Hyatt Place Cleveland / Westlake / Crocker Park is connected to a shopping center. Bay Lanes Bowling and John Christ Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Crocker Park and Westfield Great Northern Mall. Check out an event or a game at North Ridge Racket and Paddle, and consider making time for Lake Erie Nature & Science Center, a top attraction not to be missed. Visit our Westlake travel guide
Map
2020 Crocker Road, Westlake, OH, 44145

What's nearby

  • Huntington Beach
    Huntington Beach
    6 min drive - 3.7 miles
  • cleveland skyline
    Huntington Bank Field
    27 min drive - 18.3 miles
  • Rock and Roll Hall of Fame Downtown Cleveland Ohio sightseeing landmarks and tourist attractions
    Rock and Roll Hall of Fame
    29 min drive - 19.0 miles
  • Crocker Park
    1 min walk - 0.1 miles
  • Regal Crocker Park
    6 min walk - 0.4 miles

Getting around

  • Elyria Station
    19 min drive
  • Cleveland Hopkins International Airport (CLE)
    22 min drive

Restaurants

  • The Cheesecake Factory
    5 min walk
  • Chick-fil-A
    11 min walk
  • McDonald's
    12 min walk
  • Starbucks
    3 min walk
  • Chipotle Mexican Grill
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Place Cleveland / Westlake / Crocker Park have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Cleveland / Westlake / Crocker Park pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Cleveland / Westlake / Crocker Park?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Cleveland / Westlake / Crocker Park?

Check-out is at 11:00 AM.

Where is Hyatt Place Cleveland / Westlake / Crocker Park located?

Situated in the entertainment district, this hotel is steps from Crocker Park and 2.6 mi (4.2 km) from Lake Erie Nature & Science Center. Bay Lanes Bowling and Huntington Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 744 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of dining and shopping right by the hotel.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here once a year for many years, convenient location, friendly staff, clean and spacious
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Mary

Great breakfast. Friendly staff. Clean.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, and in a great area with lots of restaurants and shopping (all walkable from hotel).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Breakfast was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert Steven

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beautiful hotel, great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The room was clean and very comfortable!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clean, spacious room with a great location. Everything was easily walkable. I do wish there was a rear entrance to the hotel - getting to the parking garage requires walking all the way around the hotel to enter and exit. Good experience overall and I would absolutely return.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
I’ve been to location multiple times for Valentine’s Day even anniversary with my girl . Always had clean rooms, a good view and even greater sleep. Staff is nice and very accommodating.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, just thought the parking could be better
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

senthil kumar

Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely helpful and friendly. The room was clean and cozy, and the breakfast had good variety. Wonderful stay!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay. This hotel is always so clean and fresh. We stay there for every visit to Cleveland Clinic. I can't thank them enough for making our stay so comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Westlake

Quiet hotel, free parking, helpful staff, lots of good restaurants within walking distance, safe area, easy to get to
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience we've had. Breakfast was good and the dining options around were great.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, lots of food options
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, and I stay there frequently.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the perfect location. There are so many restaurants, shops, grocery stores and more in the area. The staff is amazing and helpful. The facilities are clean and up to date.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is always excellent, clean rooms, helpful staff. Great location with tons of restaurants and shopping
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful location, friendly staff and very clean!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location but pricey.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Susanne Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean and comfortable accommodation.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Agni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shopping
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location with plenty of dining and entertainment options.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great shopping. Hotel was Fabulous
Stayed 2 nights in Apr 2025