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Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG

A hotel room with a bed, a desk, a chair, a large window, a wall-mounted TV, and a bathtub. - Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG (Richfield)
A multi-story hotel with a covered entrance and a parking lot. - Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG (Richfield)
A buffet with labeled trays of turkey sausage and cookies. - Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG (Richfield)
A modern office space with two desks, computers, and a large colorful artwork on the wall. - Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG (Richfield)
An indoor swimming pool with a 5ft 15m depth, surrounded by lounge chairs and a poolside area with a door and windows. - Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG (Richfield)
A free breakfast buffet, laundry facilities, and a gym are just a few of the amenities provided at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

A hotel room with two beds, a desk, a TV, and a window.

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a TV, and a window.

Standard Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Accessible (Accessible Tub)

A hotel room with a bed, a blue sofa, a desk, and a chair.

Suite, 1 Bedroom, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing)

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed, Non Smoking (Hearing)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Non Smoking

A bed with white bedding and pillows against a wooden headboard.

Standard Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Leisure)

A hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed (Leisure)

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a blue sofa, a small table, a desk, and a chair.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a blue sofa, a desk, and a chair.

Suite, 1 Bedroom

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, a blue sofa, a desk, a TV, and a wardrobe.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Whirlpool)

A hotel room with a bed, a desk, a chair, a large window, a wall-mounted TV, and a bathtub.

Suite, 1 King Bed (Whirlpool)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Richfield is home to Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG. Blossom Music Center and Museum of Western Reserve Farms & Equipment are cultural highlights, and travelers looking to shop may want to visit Summit Mall and First and Main Hudson. Looking to enjoy an event or a game while in town? See what's happening at MGM Northfield Park or Center Court Tennis Club. Spend some time exploring the area's activities, including skiing. Visit our Richfield travel guide
Map
5171 Brecksville Road, Richfield, OH, 44286

What's nearby

  • A waterfall cascading over rocks in a forested area with autumn foliage.
    Cuyahoga Valley National Park
    4 min drive - 3.7 miles
  • A wooden boardwalk along a river with a city skyline in the background.
    Cuyahoga River
    4 min drive - 5.1 miles
  • Furnace Run Metro Park
    4 min drive - 3.5 miles
  • Blue Hen Falls
    4 min drive - 4.9 miles
  • Boston Mills Ski Resort
    5 min drive - 5.8 miles

Getting around

  • Cleveland Station
    24 min drive
  • Cleveland Hopkins International Airport (CLE)
    24 min drive

Restaurants

  • Flour - Valor Acres
    2 min drive
  • Chick-fil-A
    6 min drive
  • McDonald's
    6 min drive
  • Wendy's
    4 min walk
  • Whitey's Booze N' Burgers
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG?

Check-out is at 11:00 AM.

Where is Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG located?

Situated in Richfield, this hotel is 2.2 mi (3.5 km) from Sleepy Hollow Golf Course and 2.8 mi (4.4 km) from Cuyahoga Valley National Park. Furnace Run Metro Park is 2.8 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Cleveland - Richfield by IHG Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 448 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good breakfast, friendly staff and clean room
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Liked that they had a list of restaurants with address in the room. Breakfast was first rate.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub in the whirlpool room was amazing! Def5want to come back!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient to hiking trails.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pleasant hotel. Nice breakfast buffet. Clean and comfortable room. Easy highway access.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a great stay. I inquired at check in if I could get restaurant recommendations and got no help. But the breakfast was a great addition to our stay.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Request one away from the road to avoid the morning road noise. Breakfast offered a good variety from eggs, meat, and biscuits to cereals (both hot and cold), toppings, yogurts and fresh fruit. Free water bottles was a nice touch as we're the cookies.
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff, was excellent, hotel was dated and definitely wasn’t worth the amount I paid, however the location was where I needed it to be. Breakfast was fine, nothing special but it was included.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and property were very nice and clean Would highly recommend
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night, and our stay was very nice. We arrived after 11pm and the employee that checked us in was super sweet and quick getting us in. The beds were comfortable and the rooms were clean. We would stay here again
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was dark when we arrived no outside lights were on. The front desk person immediately looked into it and rectified the situation quickly. All else was good.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived earlier than the check-in time due to inclement weather cancelling our activities for the day. Although our room was not ready immediately, it was very shortly. We really appreciated the flexibility of the cleaning staff.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This sight should do a better job of maintaining the pool and hot tub. Other than that the service was nice friendly and welcoming.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt safe and clean. We did not stay for the breakfast.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Electronic locks on room door and parking lot did not function well. Shower was set of full hot yielded only warm water.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room comfy bed nice area
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was wonderful, staff was very polite and helpful. Room was clean. Parking was our only concern.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and out were easy and quick. Nice, clean room for 1 night stay. Sandy at the front desk and the lady in the breakfast area were great! Would stay again for sure.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff was nice: quick check in, well stocked hot breakfast, and house keeping kept things clean and refreshed our room when we asked. The location wasn't ideal for dinner or drinks, but it was centrally situated. Some aspects of the hotel showed disrepair and a possible lack of staff attention.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and very helpful to my visit needs. Recommend staying here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member that we interacted with was beyond friendly and helpful! Offers a wonderful breakfast selection!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff were friendly. Breakfast was decent. Would stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super quick and easy. Breakfast had a big variety to choose from and everything was delicious. Nights were pretty quiet as well. I would definitely book here again in the future!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and very helpful. Breakfast was delicious and room was flawless
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy stay overall. Room was clean, staff were friendly, and breakfast was excellent. Highly recommended
Stayed 1 night in Apr 2026