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Crowne Plaza Cleveland at Playhouse Square by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

A multi-story hotel with a prominent signage reading 'CROWNE PLAZA'. - Crowne Plaza Cleveland at Playhouse Square by IHG (Cleveland)
A modern hotel lobby with a bar area, seating arrangements, and large windows. - Crowne Plaza Cleveland at Playhouse Square by IHG (Cleveland)
A city skyline with modern buildings, including a distinctive pyramid-shaped structure and a tall skyscraper with a spire. - Crowne Plaza Cleveland at Playhouse Square by IHG (Cleveland)
A bar area with a modern chandelier, a digital screen, and shelves of glasses and bottles. - Crowne Plaza Cleveland at Playhouse Square by IHG (Cleveland)
A table with a rolled towel and a clear bottle with a cork stopper. - Crowne Plaza Cleveland at Playhouse Square by IHG (Cleveland)
Located close to Progressive Field and East 4th Street, Crowne Plaza Cleveland at Playhouse Square by IHG provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Brel's at Playhouse, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

A hotel room with a flat-screen TV, a desk with a chair, a wall-mounted lamp, a mirror, and a wardrobe.

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

A hotel room with a flat-screen TV, a desk with a chair, a wall-mounted lamp, a mirror, and a wardrobe.

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(110 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a flat-screen TV, a desk with a chair, a coffee maker, and a minibar.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(32 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room

A bed with four white pillows and a plain headboard.

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(91 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(62 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(17 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, a floor lamp, and windows with curtains.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

A hotel room with a large bed, a desk, a chair, a small table, and a window with curtains.

Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Downtown Cleveland, a neighborhood in Cleveland, Crowne Plaza Cleveland at Playhouse Square by IHG is in the entertainment district and near a metro station. Rock and Roll Hall of Fame and Great Lakes Science Center are cultural highlights, while East 4th Street is a notable landmark. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Arena. Spend some time exploring the area's activities, including golfing. Visit our Cleveland travel guide
Map
1260 Euclid Ave, Cleveland, OH, 44115

What's nearby

  • A baseball stadium with the Indians logo on the field, surrounded by a crowd of spectators.
    Progressive Field
    6 min walk - 0.4 miles
  • An indoor ice hockey arena with empty spectator stands, a large digital screen displaying animated characters, and various advertisements.
    Rocket Arena
    6 min walk - 0.4 miles
  • A bustling urban street lined with cafes and restaurants, featuring hanging flower baskets and brick buildings.
    East 4th Street
    8 min walk - 0.5 miles
  • A modern architectural building with a unique curved structure and a glass facade.
    Rock and Roll Hall of Fame
    18 min walk - 1.0 mile
  • Cleveland State University
    3 min walk - 0.2 miles

Getting around

  • Tower City-Public Square Station
    14 min walk
  • Cleveland Station
    19 min walk
  • Cleveland Hopkins International Airport (CLE)
    16 min drive

Restaurants

  • The Clevelander Sports Bar & Grill
    5 min walk
  • Hofbräuhaus Cleveland
    5 min walk
  • Betts
    4 min walk
  • Wild Eagle Saloon
    3 min walk
  • Yours Truly Restaurant
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brel's at Playhouse

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.95 per person
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Cleveland at Playhouse Square by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Crowne Plaza Cleveland at Playhouse Square by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for USD 56 per day.

What time is check-in at Crowne Plaza Cleveland at Playhouse Square by IHG?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Cleveland at Playhouse Square by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Cleveland at Playhouse Square by IHG located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Cleveland State University, Progressive Field, and Rocket Arena. East 4th Street and Huntington Convention Center of Cleveland are also within 1 mi (2 km). Tower City-Public Square Station is 14 minutes by foot and Cleveland Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 976 out of 1484 reviews
Rating 8 - Good. 287 out of 1484 reviews
Rating 6 - Okay. 130 out of 1484 reviews
Rating 4 - Poor. 46 out of 1484 reviews
Rating 2 - Terrible. 45 out of 1484 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious Walkable to our location
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the downtown area. Staff super friendly and helpful
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for my son's 16th birthday. David was working the front desk and checked us in. He was wonderful, so nice and friendly!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of city close to stadium, HOF, restaurants and sights to visit.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family trip with my husband and two younger children. The hotel was very clean and we loved the pool and hot tub . The location was perfect for walking distance to stadiums and museums.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and easy check in and check out.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean, excellent service
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff was great! It is in an amazing location!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff in hotel and restaurant. Very accessible to all the theatres in Playhouse Square. We are returning to Cleveland next month and will stay here again!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly staff. Rooms were very clean, comfortable and well maintained.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were amazing. The room the view and how nice the staff was. I’d recommend them 1000 times. Helpful knowledgeable of the area and how to get around. Could be more happier about my stay.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly and helpful.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Bathroom needed to be cleaned better. Room was good.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great, very clean and quiet.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice! The room was wonderful, the staff was wonderful
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy I stayed here. Clean and comfy room and staff was pleasant.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious room. The staff was super helpful as well. Very close to lots of fun activities.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to walk to Progressive Field and dining options
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and staff friendly. Thought breakfast and parking was complimentary.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was friendly. The hot tub was even hot which was great and hard to come by. I only wish the pool was a little better kept but all in all great hotel
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near all stadiums and arenas.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geat stay , friendly staff .. Breakfast was delicious
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, property was well maintained. For the price this location was very reasonable. Parking was an issue where it was $50 plus for valet or garage. We tried to park on street but there were time limits on park mobile app so we had to move couple of times.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location & staff
Stayed 1 night in May 2026