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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with airport shuttle service and area shuttle service

Choose dates to view prices

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Terrace/patio
Breakfast, lunch, dinner served; Italian cuisine
Bar (on property)
Exterior
Crowne Plaza Cleveland Airport in Cleveland's business district offers comfy accommodations and amenities. Enjoy meals at Tavolo 72, relax at the indoor pool and sauna, and benefit from free self-parking and dry cleaning.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Southwest General Health Center - 11 min walk - 0.6 miles
  • Baldwin Wallace College - 3 min drive - 1.4 miles
  • Rocky River - 5 min drive - 3.1 miles
  • I-X Center - 7 min drive - 3.1 miles
  • NASA Glenn Research Center - 10 min drive - 7.2 miles

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪7 Brew Coffee - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Fat Head's Brewery - ‬16 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Hotel in the business district
Take advantage of a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Crowne Plaza Cleveland Airport by IHG. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Express check-in, a 24-hour front desk, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Exterior

Best Western Airport Inn & Suites Cleveland

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
8.0 out of 10, Very Good, 1,105 reviews
Best Western Airport Inn & Suites Cleveland

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Cleveland Airport by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Cleveland Airport by IHG?

Check-out is at noon.

Does Crowne Plaza Cleveland Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport by IHG located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 mi (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Berea Falls Scenic Overlook are also within 3 mi (5 km).

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Reviews

Crowne Plaza Cleveland Airport by IHG Reviews

7.2

Good

7.4

Cleanliness

8.6

Location

7.8

Staff & service

6.6

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 345 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 148 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 142 out of 1000 reviews

Reviews

10/10 Excellent

noelle angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great surroundings stores and restaurants.
Stayed 2 nights in Sep 2025

8/10 Good

Nanita

Liked: Amenities
It was a very nice establishment
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle, parking, nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

noelle angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real happy with the service
Stayed 1 night in Oct 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night for a early flight. No wake up call ,so set your phone alarm. 24 hr shuttle was a plus. The room was fine, its not the Four seasons but it was clean and great for one night. The bar/ restaurant is a plus !
Stayed 1 night in Oct 2025

6/10 Okay

Marie

Disliked: Property conditions & facilities
Not really up to ihg standards but if it’s only for a night or two it’s not the worst
Stayed 1 night in Sep 2025

6/10 Okay

Esther

Liked: Cleanliness, staff & service
Disliked: Amenities
I booked this place because it had pool and sauna amenities but when we got there it was under construction- so that was sad. However , the driver to and from airport was worth it!
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay ! The slide door to the balcony was a little tuff to open. Missing a light bulb Overall it was a nice stay and clean ! Police patrolled a lot thru the parking lot like it was a rough neighborhood.
Stayed 1 night in Sep 2025

4/10 Poor

Judith

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very tired. Under renovations. Dan who helped with our bags was amazing. Front desk rude and not helpful at all. Would not recommend to stay here. Rooms were not particularly clean. Definitely needs a good renovation all the way around.
Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities
We were given a key to a room that was already occupied and we walked in when the other guest was in the shower. And elevators were not working and our room was on the 4th floor. I will never stay at this hotel again. Breakfast was mediocre.
Stayed 1 night in Oct 2025

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
Definitely not worth the price that was paid.
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This stay was terrible. The only bright spot was the employees trying to make the best of a bad situation. There was undisclosed construction which made the air quality worse with chemicals and solvents.
Stayed 4 nights in Sep 2025

6/10 Okay

Burton

Not sure of renovation timeline, or what is being renovated. But, it’s time. Strange speckles on the wall.
Stayed 2 nights in Oct 2025

2/10 Terrible

Debbie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2025

6/10 Okay

Karissa

Only one elevator appeared to be working and it made terrible sounds. A light bulb was missing from the desk lamp. Notified front desk in evening when checked in. No one could replace it until maintenance arrived the next morning closer to 9 which was after we needed to leave.
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!!
Stayed 1 night in Aug 2025

8/10 Good

Jill

Disliked: Property conditions & facilities
Hotel could use a remodel and the night reception desk could use more personality. Great location and nice shuttle service plus no parking fee.
Stayed 3 nights in Jul 2025

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Staff was very friendly at check in- and in house restaurant staff and food was good. POOL was closed. Appears to have construction inside, and a leak in hallway ceiling so a bucket with water. This place needs some updating! I paid additional $ for breakfast, but apparently their food truck didn’t deliver food. Easy parking for RV and trucks traveling through.
Stayed 1 night in Sep 2025

6/10 Okay

christina

Disliked: Amenities
Room was very clean was upset the pool wasn’t open & didn’t get a heads-up before coming since I book for the pool
Stayed 2 nights in Sep 2025

6/10 Okay

Richard

Disliked: Cleanliness, staff & service
The onsite restaurant was fine but
Stayed 1 night in Jul 2025

8/10 Good

Tonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. The location was great. Plenty of restaurants and gas stations around the area.
Stayed 2 nights in May 2025

2/10 Terrible

Susan

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was being renovated. 3 Elevators but only One worked and it stopped for a while on 2nd day of our 5 day stay. Restaurant sucked as ran out of menu food. Didn’t want maid service in room but set out trash cans and the maid service didn’t take it for 2 days. Only pleasant thing was the service desk as the guy covering during the day tried to be friendly and accommodating. Never staying at this hotel again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great shower. Comfortable bed.
Stayed 2 nights in Jun 2025

4/10 Poor

PABLO

Disliked: Cleanliness, amenities, property conditions & facilities
Made reservation ahead and once I arrived the front desk lady did not let me check in until 2pm, then later she said until 2:30 and then until 3pm, she was no friendly at all, she was with her phone all the time, then once I got in, the room was in bad shape, carpet was dirty, didnt look that old in the pictures and during my whole stay they never cleaned the room
Stayed 14 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Angie in the lounge is excellent. We really appreciated her professionalism
Stayed 1 night in Jul 2025

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