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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Guests savor authentic Italian dishes at Tavolo 72 restaurant before relaxing with a refreshing swim in the indoor pool at this Cleveland airport hotel

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
Premium bedding, in-room safe, desk, blackout drapes - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
Bar (on property) - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
Exterior - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
Reception - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
Crowne Plaza Cleveland Airport in Cleveland's business district offers comfy accommodations and amenities. Enjoy meals at Tavolo 72, relax at the indoor pool and sauna, and benefit from free self-parking and dry cleaning.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in Middleburg Heights, Crowne Plaza Cleveland Airport by IHG is in the business district and near the airport. The area's natural beauty can be seen at Cuyahoga Valley National Park and Lake Erie, while Cleveland Metroparks Zoo and Rock and Roll Hall of Fame are popular area attractions. Looking to enjoy an event or a game? See what's going on at Rocket Arena or Progressive Field. Visit our Middleburg Heights travel guide
Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Spring Day Walk 2018 Baldwin Wallace University Berea OH
    Baldwin Wallace College
    3 min drive - 1.4 miles
  • cleveland skyline
    Huntington Bank Field
    23 min drive - 20.1 miles
  • Rock and Roll Hall of Fame Downtown Cleveland Ohio sightseeing landmarks and tourist attractions
    Rock and Roll Hall of Fame
    23 min drive - 20.1 miles
  • Big Creek Reservation
    2 min walk - 0.1 miles
  • Black Cultural Center
    4 min drive - 1.6 miles

Getting around

  • Brookpark Station
    12 min drive
  • Cleveland Station
    24 min drive
  • Cleveland Hopkins International Airport (CLE)
    12 min drive

Restaurants

  • 7 Brew Coffee
    4 min walk
  • Raising Cane's Chicken Fingers
    6 min walk
  • McDonald's
    5 min walk
  • Fat Head's Brewery
    16 min walk
  • Panera Bread
    4 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Hotel in the business district
Take advantage of a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Crowne Plaza Cleveland Airport by IHG. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Express check-in, a porter/bellhop, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Crowne Plaza Cleveland Airport by IHG?

Check-out is at noon.

Does Crowne Plaza Cleveland Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport by IHG located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 mi (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Lazer X Treme are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Cleveland Airport by IHG Reviews

6.8

7.0

Cleanliness

8.4

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 317 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 133 out of 1001 reviews
Rating 2 - Terrible. 173 out of 1001 reviews

Reviews

Verified

10/10 Excellent

kristy

Vary friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Front desk staff were amazing, especially Celeste. We stayed 1 night and used the airport shuttle/parking. Very convenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for an early or late flight. There is a shuttle that runs every 30 minutes, versus some hotels only runs every hour. Also, there is a restaurant/bar on property. Rooms are spacious and staff was extremely friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great clean hotel. Close to shopping and other activities
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Mathew

Liked: Staff & service
Disliked: Amenities
Needs some upgrades. Staff was friendly and it is a convenient location to airport. Elevators were not working and the Kureg in my room did not work.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jermyn

Liked: Cleanliness, staff & service, amenities
Staff was great when i checked in.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Scott

Liked: Staff & service
Friendly staff. Close to lots of places to eat.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Gertrude

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Elevator was not working. My room was on 3 rd floor. I'm 75 years old. It was rough with my luggage . Shuttle was great. Desk staff was great. Just only room for me was on 3 rd floor. I would never do that again ..stairs were too much.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean. Service was great. Kids were bummed the pool was closed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

STEVE W

Liked: Cleanliness
Staff was EXTREMELY Helpful.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Skyler

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room with comfy bed. TV was a smart WiFi one that kept kicking me off and asking me to sign in again every four minutes. Disappointing since we had an infant who likes to watch bouncing fruit videos on YouTube to settle down for bed. Elevator was down so we had to take the stairs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

noelle angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great surroundings stores and restaurants.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
All went very well. Staff is friendly and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle, parking, nice hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room was super clean and the bed was comfortable
Stayed 1 night in Sep 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Didn't eat. Parking was fine.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Close to the airport with a shuttle.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tonette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay. The location was great. Plenty of restaurants and gas stations around the area.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great shower. Comfortable bed.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jill

Disliked: Property conditions & facilities
Hotel could use a remodel and the night reception desk could use more personality. Great location and nice shuttle service plus no parking fee.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night for a early flight. No wake up call ,so set your phone alarm. 24 hr shuttle was a plus. The room was fine, its not the Four seasons but it was clean and great for one night. The bar/ restaurant is a plus !
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Shannon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Dirty Hotel, Falling Apart

Staff was nice. Hotel was dirty - hair in shower, rusted shower poles, elevator had only one working, toilet paper holder was broken, no sink stopper in bathroom sink, dirt and dust in all of the corners, peeling paint, etc
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay ! The slide door to the balcony was a little tuff to open. Missing a light bulb Overall it was a nice stay and clean ! Police patrolled a lot thru the parking lot like it was a rough neighborhood.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jesse

Disliked: Property conditions & facilities

Decent for a night or two

It was just ok. The room was dated and reeked of cigarettes. The staff was ok breakfast was pretty decent. Definitely could use some of those vending machines with a credit card reader because my $1.50 water took 2 dollars and gave no change.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow my experience was extremely positive with this hotel and Staff from reserving to actually staying. I would recommend 100% this is what I call a Great service!! Thank you to the staff and the General Manager.
Stayed 1 night in Jun 2025