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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with airport shuttle service and area shuttle service

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

Sports facility
Breakfast, lunch, dinner served; Italian cuisine
Exterior
Indoor pool
1 bedroom, premium bedding, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Cleveland Airport - Brookpark by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Kids pool
8.4 out of 10, Very Good, 1,002 reviews
Holiday Inn Express Cleveland Airport - Brookpark by IHG

About the neighborhood

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Southwest General Health Center - 11 min walk - 0.6 miles
  • Baldwin Wallace College - 3 min drive - 1.4 miles
  • I-X Center - 7 min drive - 3.1 miles
  • NASA Glenn Research Center - 10 min drive - 7.0 miles
  • Cleveland Metroparks Zoo - 14 min drive - 11.9 miles

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Hotel in the business district
Take advantage of a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services at Crowne Plaza Cleveland Airport by IHG. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free area shuttle, and express check-out
  • Express check-in, an elevator, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Cleveland Airport by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Cleveland Airport by IHG?

Check-out is at noon.

Does Crowne Plaza Cleveland Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport by IHG located?

Situated near the airport, this hotel is within a 15-minute walk of Big Creek Reservation and Southwest General Health Center. Baldwin Wallace College and Mill Stream Run Reservation are also within 3 mi (5 km).

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Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 368 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 113 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
Stayed 1 night in Apr 2025

10/10 Excellent

margie

Liked: Cleanliness, amenities, property conditions & facilities
Shawn at the front desk was exceptional. He was very attentive and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Tuuguu

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good smell. Good price too
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible old run down hotel with two elevators down.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Average aging place, need some love but covered my bases.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very nice. Getting to and from the airport was easy and quick. The restaurant offered a variety of food and all of it was good. This was my second stay and I will stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient overnight stay for the airport in cleveland. Restaurant downstairs was adequate and staff was super duper.
Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was shut down my entire stay! Staff was rude about it kept giving the run around. Sad kid who didn’t get to swim after softball tournaments!
Stayed 1 night in May 2025

6/10 Okay

Mohammad Nasser

Liked: Amenities
Disliked: Property conditions & facilities
.
Stayed 2 nights in May 2025

6/10 Okay

ADRIENNE

Liked: Staff & service
The inconvenience was it was only one elevator working the whole weekend.
Stayed 2 nights in May 2025

4/10 Poor

Ray

Disliked: Cleanliness, property conditions & facilities
Furniture in the room had stains and the desk chair has no padding. How is this ok? Save your money.
Stayed 2 nights in May 2025

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
During check in the front desk person was at the end of her shift and refused to check us in. Waited 29 minutes for the next person.
Stayed 2 nights in May 2025

6/10 Okay

Ashley

Liked: Staff & service
It was nothing fancy but did the trick.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Disliked: Property conditions & facilities
The beds were comfortable
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
The room was very nice but there was no water for the coffee machine, the ice maker on this floor did not work and there was no soap in the body wash dispenser.
Stayed 1 night in May 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. Restaurant and bar were excellent.
Stayed 1 night in Jan 2025

8/10 Good

Karlene

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient for a stip enroute to Chicago from Maryland. Pool could have been a bit warmer. Staff was VERY nice. A cute bar in the basement and Becky was an excellent host.
Stayed 1 night in Mar 2025

6/10 Okay

Kenyatta

It was okay
Stayed 2 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Crown Plaza!

We stay at this Cleveland hotel when we have an early flight out of the CLE airport! They offer a free shuttle to the airport! The hotel is absolutely 5 star! Clean, beautiful rooms, awesome bar and restaurant! Lotoya, the bartender is soooo awesome! Such a pleasure to be served by her!!
Stayed 1 night in Mar 2025

6/10 Okay

Jason

They have 3 elevators but only one worked and that one didn’t work properly.
Stayed 2 nights in May 2025

10/10 Excellent

Ou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and nice place
Stayed 1 night in Nov 2024

4/10 Poor

Clifford

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Black mold on bathroom ceiling, curtain's stained. TV had horrible picture/reception
Stayed 2 nights in Apr 2025