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Crowne Plaza Cleveland Airport by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Cleveland Airport by IHG

A reception desk with two staff members, a stone wall with a textured artwork, and wall-mounted lighting. - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
A conference room with multiple tables, chairs, and a projector screen. - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall. - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
A formal dining room with round tables, white tablecloths, and candle centerpieces. - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
A round table with a blue tablecloth, white chairs, and blue centerpieces. - Crowne Plaza Cleveland Airport by IHG (Middleburg Heights)
At Crowne Plaza Cleveland Airport by IHG, you can look forward to a free roundtrip airport shuttle, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a lamp, and a picture on the wall.

Standard Room, 1 King Bed, Balcony

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Standard Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 2 Queen Beds

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a lamp, and a nightstand.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 Queen Bed Standard

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Bed Standard

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 1 Queen Standard Comm Access Roll Shwr

A hotel room with a large bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

1 Queen Standard Comm Access Roll Shwr

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Middleburg Heights, Crowne Plaza Cleveland Airport by IHG is in the business district and near the airport. The area's natural beauty can be seen at Cuyahoga Valley National Park and Lake Erie, while Cleveland Metroparks Zoo and Rock and Roll Hall of Fame are popular area attractions. Looking to enjoy an event or a game? See what's going on at Rocket Arena or Progressive Field. Visit our Middleburg Heights travel guide
Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • A large brick building with a prominent clock tower and columns.
    Baldwin Wallace College
    3 min drive - 1.4 miles
  • A waterfall in a forested area with a wooden bridge in the background.
    Cuyahoga Valley National Park
    15 min drive - 16.5 miles
  • A baseball stadium with the Indians logo on the field, surrounded by a crowd of spectators.
    Progressive Field
    19 min drive - 18.4 miles
  • A modern architectural building with a unique curved structure and a glass facade.
    Rock and Roll Hall of Fame
    22 min drive - 19.9 miles
  • Big Creek Reservation
    2 min walk - 0.1 miles

Getting around

  • Brookpark Station
    12 min drive
  • Cleveland Station
    24 min drive
  • Cleveland Hopkins International Airport (CLE)
    12 min drive

Restaurants

  • 7 Brew Coffee
    4 min walk
  • McDonald's
    4 min walk
  • Raising Cane's Chicken Fingers
    6 min walk
  • Fat Head's Brewery
    16 min walk
  • Taco Bell
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 10 and younger eat free breakfast
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport by IHG?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM.

What time is check-out at Crowne Plaza Cleveland Airport by IHG?

Check-out is at noon.

Does Crowne Plaza Cleveland Airport by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport by IHG located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 mi (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Berea Falls Scenic Overlook are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Cleveland Airport by IHG Reviews

6.6

6.8

Cleanliness

8.4

Location

7.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 303 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 144 out of 1001 reviews
Rating 2 - Terrible. 199 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable and well managed airport hotel. Definitely exceeded expectations
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Helpful, courteous staff. Short drive to Cleveland Airport from the hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

marquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The bed was very comfortable. Enjoyed my stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mariette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay but the room was clean and the staff were friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I picked the Crown because it’s close to CLE airport and have a shuttle. The building is big and nice. I only stayed one night. I had the ground level next to the front parking lot where the shuttle pickup. That said I couldn’t open the curtain and early morning I was woken up by patrons talking while waiting for the shuttle. I can also hear people talking in the hallway. Other than that I would have given the hotel a 5 star. My room looks like it’s been renovated and designed classically well. The bathroom has not been renovated for a while
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Chris

Liked: Staff & service, amenities
Nice staff, clean room
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, amenities
Clean room, Very nice staff!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle ran on time. Check-in was good. Staff were friendly and helpful. Rooms are dated but quiet and clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful. The elevators were down, so the front desk helped us lock our luggages safely. They provided bottled waters because we walked through the stairs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great clean hotel. Close to shopping and other activities
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The mattress needs to be replaced. I have stay twice in May and both times the elevator was broken. Luckily I was able to a room on first floor, it was handicapped accessible. Not the greatest! Staff was friendly! I am hoping they remodel soon ! This place is convenient for my visit to see grandkids!
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Judith

Liked: Staff & service
Staff was very courteous. The hotel is showing her age. Was fine for a one night stay.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Jermyn

Liked: Cleanliness, staff & service, amenities
Staff was great when i checked in.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for an early or late flight. There is a shuttle that runs every 30 minutes, versus some hotels only runs every hour. Also, there is a restaurant/bar on property. Rooms are spacious and staff was extremely friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

kristy

Vary friendly
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is considerate but rooms are a little outdated
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Front desk staff were amazing, especially Celeste. We stayed 1 night and used the airport shuttle/parking. Very convenient
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Scott

Liked: Staff & service
Friendly staff. Close to lots of places to eat.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Demarco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My stay was great, staff was great but I was just upset with the elevator issue.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle, parking, nice hotel
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

noelle angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great surroundings stores and restaurants.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room was super clean and the bed was comfortable
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

STEVE W

Liked: Cleanliness
Staff was EXTREMELY Helpful.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Mathew

Liked: Staff & service
Disliked: Amenities
Needs some upgrades. Staff was friendly and it is a convenient location to airport. Elevators were not working and the Kureg in my room did not work.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean. Service was great. Kids were bummed the pool was closed.
Stayed 1 night in Dec 2025