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Mercure Petriolo Siena Terme Spa Hotel

5.0 star property
Luxury hotel with a full-service spa and a sauna

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Photo gallery for Mercure Petriolo Siena Terme Spa Hotel

Indoor pool, seasonal outdoor pool
Soundproofing
Aerial view
Rooftop terrace
Eco-friendly toiletries, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Pet friendly
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Soundproofing

Classic Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Heating
TV
Eco-friendly toiletries
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Strada Provinciale di Petriolo, Civitella Paganico, GR, 53015

What's nearby

  • Terme Petriolo - 1 min walk - 0.0 miles
  • Castello di Montepescini - 10 min drive - 5.6 miles
  • Abbazia di San Galgano - 32 min drive - 20.2 miles
  • Castello Banfi - 48 min drive - 26.4 miles
  • Castiglion del Bosco Winery - 48 min drive - 18.7 miles

Getting around

  • Civitella Paganico Station - 25 min drive
  • Galileo Galilei Airport (PSA) - 126 min drive

Restaurants

  • ‪Ristorante Le Merlaie - ‬15 min drive
  • ‪Osteria Il Galletto - ‬15 min drive
  • ‪Caffé-Panini Tubino - ‬15 min drive
  • ‪Agriturismo Olivello - ‬38 min drive
  • ‪Pizzeria il Doccio - ‬9 min drive

About this property

Mercure Petriolo Siena Terme Spa Hotel

Luxury boutique hotel
You can look forward to a poolside bar, a rooftop terrace, and a garden at Mercure Petriolo Siena Terme Spa Hotel. Indulge in a body scrub, a massage, and a body treatment at PETRIOLO SPA, the onsite spa. Stay connected with free wired internet, and guests can find other amenities such as car rentals on site and a 24-hour business center.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Hot springs on site, an electric car charging station, and express check-out
  • Express check-in, luggage storage, and 3 meeting rooms
Room features
All 78 rooms offer amenities such as sound-insulated walls.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Heating, daily housekeeping, and phones

Languages

Italian

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 2 hot springs
  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 10:00 AM - 7:00 PM
  • Hot springs water temperature - 109 ºF
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Hot springs access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Petriolo SPA
Petriolo SPA & Resort
Petriolo SPA & Resort Civitella Paganico
Petriolo SPA Civitella Paganico
Petriolo Hotel Civitella Paganico
Petriolo Resort Civitella Paganico
Petriolo Spa Resort Italy/Tuscany - Civitella Paganico
Petriolo SPA Resort Civitella Paganico
Petriolo SPA Resort
Petriolo SPA Resort UNA Esperienze Civitella Paganico
Petriolo SPA Resort UNA Esperienze
Petriolo SPA UNA Esperienze Civitella Paganico
Petriolo SPA UNA Esperienze
Mercure Petriolo Siena Terme
Petriolo Siena Terme Spa Hotel
Mercure Petriolo Siena Terme Spa Hotel Hotel
Mercure Petriolo Siena Terme Spa Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel Hotel Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019)

Frequently asked questions

Does Mercure Petriolo Siena Terme Spa Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Mercure Petriolo Siena Terme Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total).

How much is parking at Mercure Petriolo Siena Terme Spa Hotel?

Self parking is free at this property.

What time is check-in at Mercure Petriolo Siena Terme Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Petriolo Siena Terme Spa Hotel?

Check-out is at 11:00 AM.

Where is Mercure Petriolo Siena Terme Spa Hotel located?

Situated in Civitella Paganico, this luxury hotel is steps from Terme Petriolo, and within 6 mi (10 km) of Val di Merse and Castello di Montepescini. Castello del Belagaio and Abbey of San Lorenzo al Lanzo are also within 9 mi (15 km).

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Mercure Petriolo Siena Terme Spa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 213 reviews
Rating 8 - Good. 59 out of 213 reviews
Rating 6 - Okay. 18 out of 213 reviews
Rating 4 - Poor. 4 out of 213 reviews
Rating 2 - Terrible. 6 out of 213 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

ISABEL

Disliked: Property conditions & facilities
En un lugar muy lejos y no hay nada, me sentí insegura.
Stayed 1 night in May 2025

4/10 Poor

Lisa

Stayed 3 nights in Apr 2025

10/10 Excellent

Maria Amelia

Stayed 1 night in Aug 2024

10/10 Excellent

fabrizio, Civitavecchia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura molto bella, camera di gran classe, piscine con percorsi molto variegati; colazione ottima
Stayed 1 night in Jan 2020

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities

Acque fredde

Tutto ottimo solo una pecca le piscine delle terme erano freddine, fortuna della vasca solfurea ... alle rimostranze dei clienti l’addetto rispondeva che la temperatura era giusta senza verificare
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura bellissima ,pulita e accogliente,silenziosa e spa stupenda
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ヨーロッパ在住日本人にオススメ温泉ホテル最高です。

ヨーロッパ在住日本人の方に特にオススメです。日本に帰らなくても温泉ホテルに滞在できます。2019年9月にオープンしたばかりというのに価格はお手頃です。川の側には公共の無料露天風呂もあります。そこに行かなくても、 ホテルの庭に温泉プールが。正に露天風呂感覚で楽しめました。３泊がちょうど良かったです。食事も良かったです。だい満足でした。
珍しい白い虹も見られました。
Stayed 3 nights in Dec 2019

8/10 Good

ELIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Dilnas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

ANNA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello ma.. .

Il resort è bellissimo ben curato pulito, ottimo il cibo. La spa bella però la temperatura dell'ambiente e dell'acqua troppo bassa era quasi freddo...
Stayed 1 night in Nov 2019

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com otima estrutura -

Hotel maravilhoso, com varias piscinas termicas com aguas em diferentes temperaturas + piscina termal. Observe se a tarifa inclui acesso as piscinas!
Stayed 1 night in Nov 2019

8/10 Good

Lumi, Milano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広く綺麗でした。 バスルームもでバスタブが大きくて良かった。 スパは清潔で広々していて良かった。 温泉の温度も温かく気持ちが良かった。 また行きたいと思いますq
Stayed 1 night in Nov 2019

8/10 Good

gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

ALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Manola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Ottimo soggiorno

Esperienza molto positiva, ottima la nuova gestione, solo qualche piccolo accorgimenti: 1- i corridoi non si pitturano il sabato mattina 2- la sauna deve essere in toto di legno 3- gli asciugamano devono essere disponibili anche a bordo piscina e non solo all'ingresso della SPA
Stayed 2 nights in Oct 2019

2/10 Terrible

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal: sehr freundlich, inkl. Putzfrau Verkehrsanbindung nicht sehr gut. Nur vom Süden kommend direkte Abfahrt! Speisen erstklassig, aber kleine Speisekarte. Nach 1 Woche ??
Stayed 16 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Struttura ben tenuta con ottimo panorama. Poco personale addetto alla colazione e disponibilità ridotta di trattamenti nella spa.
Stayed 1 night in Oct 2019

10/10 Excellent

Luis Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Die besten Jahre sind vorbei

Hotel mit sehr nettem Personal das allerdings seine besten Jahre schon hinter Sich hat. Zimmer sind geräumig und sauber. Die Therme ist eigentlich schön aber in heruntergekommenen Zustand. Das Frühstück ist gut, das Abendessen allerdings für das gebotene viel zu teuer.
Stayed 5 nights in Sep 2019

10/10 Excellent

Maria Rosa Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Stayed 4 nights in Sep 2019

10/10 Excellent

tiziano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, room comfort

Ci ritornerò

Ottimo per due massimo tre giorni di totale relax. Bellissimo il posto buone le piscine anche se quella termale esterna avrebbe bisogno di una bella ristrutturazione, ottimo il servizio spa . Ci ritornerò sicuramente
Stayed 4 nights in Sep 2019