See all properties

Mercure Petriolo Siena Terme Spa Hotel

Choose dates to view prices

Photo gallery for Mercure Petriolo Siena Terme Spa Hotel

Indoor pool, seasonal outdoor pool - Mercure Petriolo Siena Terme Spa Hotel (Civitella Paganico)
Breakfast area - Mercure Petriolo Siena Terme Spa Hotel (Civitella Paganico)
Couples treatment rooms, sauna, hot tub, steam room, hot springs - Mercure Petriolo Siena Terme Spa Hotel (Civitella Paganico)
Buffet - Mercure Petriolo Siena Terme Spa Hotel (Civitella Paganico)
Couples treatment rooms, sauna, hot tub, steam room, hot springs - Mercure Petriolo Siena Terme Spa Hotel (Civitella Paganico)
Luxury
5.0 star property
8.6

Excellent

Luxury boutique hotel

You can look forward to a poolside bar, a rooftop terrace, and a garden at Mercure Petriolo Siena Terme Spa Hotel. Treat yourself to a manicure/pedicure, a sports massage, or a body scrub at the onsite spa. Stay connected with free wired internet, and guests can find other amenities such as car rentals on site and a conference center.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Soundproofing

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Triple Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 Double Bed

Soundproofing

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Civitella Paganico is home to Mercure Petriolo Siena Terme Spa Hotel. Castiglion del Bosco Winery and Corte Pavone Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Val di Merse and I Canaloni del Torrente Farma. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking. Visit our Civitella Paganico travel guide
Map
Strada Provinciale di Petriolo, Civitella Paganico, GR, 53015

What's nearby

  • Siena Cathedral
    Siena Cathedral
    46 min drive - 23.7 miles
  • Piazza del Campo
    Piazza del Campo
    46 min drive - 23.7 miles
  • Terme Petriolo
    1 min walk - 0.0 miles
  • Abbazia di San Galgano
    33 min drive - 21.3 miles
  • Castello Banfi
    44 min drive - 27.8 miles

Getting around

  • Civitella Paganico Station
    25 min drive
  • Galileo Galilei Airport (PSA)
    126 min drive

Restaurants

  • Trattoria da Rosanna
    7 min drive
  • Pizzeria il Doccio
    9 min drive
  • Locanda nel Cassero
    16 min drive
  • Ristorante Pizzeria Paradise
    4 min drive
  • Paradise Disco Club Restaurant Vip Room
    4 min drive

About this property

Mercure Petriolo Siena Terme Spa Hotel

Luxury boutique hotel
You can look forward to a poolside bar, a rooftop terrace, and a garden at Mercure Petriolo Siena Terme Spa Hotel. Treat yourself to a manicure/pedicure, a sports massage, or a body scrub at the onsite spa. Stay connected with free wired internet, and guests can find other amenities such as car rentals on site and a conference center.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool
  • Free self parking
  • Hot springs on site, an electric car charging station, and express check-out
  • Smoke-free premises, tour/ticket assistance, and 2 meeting rooms
Room features
All 78 rooms boast comforts such as sound-insulated walls and free bottled water.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Heating, daily housekeeping, and phones

Similar properties

Aerial view
Hotel Athena
Siena Historical Center
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,000 reviews
Hotel Athena
Compare similar properties

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 hot springs
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 2 hot springs
  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot springs open from 9:00 AM - 6:30 PM
  • Hot springs water temperature - 109 ºF
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome

Important information

Fees

The listed Facilities Fee covers use of the spa area (pool, Turkish bath, sauna) as well as bathrobe, slippers, and swim cap.

Optional extras

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Hot springs access available from 9:00 AM to 6:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Mercure Petriolo Siena Terme Spa Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Mercure Petriolo Siena Terme Spa Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Petriolo Siena Terme Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Petriolo Siena Terme Spa Hotel?

Check-out is at 11:00 AM. Late check-out is available for EUR 20 (subject to availability).

Where is Mercure Petriolo Siena Terme Spa Hotel located?

Situated in Civitella Paganico, this luxury hotel is steps from Terme Petriolo, and within 6 mi (10 km) of Val di Merse and Castello di Montepescini. Castello del Belagaio and Abbey of San Lorenzo al Lanzo are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercure Petriolo Siena Terme Spa Hotel Reviews

8.6

Excellent

9.4

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 138 out of 248 reviews
Rating 8 - Good. 67 out of 248 reviews
Rating 6 - Okay. 27 out of 248 reviews
Rating 4 - Poor. 5 out of 248 reviews
Rating 2 - Terrible. 11 out of 248 reviews

Reviews

Verified

10/10 Excellent

Massimiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and location is quiet. You need a car to get out and about
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time. I would recommend this hotel when in Tuscany.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

roland

Liked: Cleanliness, property conditions & facilities
This hotel has all the luxuries one would expect from a chain like Mercure. The building is huge, at times feeling like a set for the film ‘Shining’. It is not for me, simply because it has no soul, no character or style. The fittings are cheap, the vibe a bit large group holidays. Spa is accessible with a 30 euro fee.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Helena

Liked: Cleanliness
The balcony was full of birdnests and birdpoop
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Ubelenus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Is directly located on the highway. I believe the future of the “Hotel” will be a GAS Station combined with a motel . The Smell of terme water is terrible. The all over Staff is unprofessional We left 2 days earlier/
Stayed 5 nights in Sep 2025
Verified

2/10 Terrible

Nadia

Liked: Cleanliness
Disliked: Amenities
Il prezzo della spa non é più compreso nel costo del pernottamento alberghiero e devono essere noleggiato accappatoio e ciabatte. Tale variazione rispetto al passato non era evidenziata al momento dell'acquisto. Rispetto ad un anno fa il libello della colazione è peggiorato quanto a qualità e scelta. Nel complesso il luogo é gradevole
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Angiolo

Phon rognoso, troppe cimici in camera
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ornella Di

Liked: Cleanliness, staff & service, amenities
Tutto perfetto
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

ANDREA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Atendimento ruim , bom apenas o garçom do restaurante . Café da manhã fraco . Hotel bonito mas parecendo abandonado. Serviço deixando a desejar . Comida ruim .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Struttura molto bella ed elegante. Personale adeguato al numero di persone ma non alla vastità degli spazi. Organizzato bene anche lo spogliatoio per restare dopo il checkout. Scomodo l'asciugacapelli visto che doveva essere tenuto sempre premuto il tasto di accensione. Bagno enorme tutto rivestito in marmo. Camera silenziosa. Due materassi vicini ma con topper matrimoniale che non faceva sentire gradini. Penso che torneremo
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ida

Liked: Cleanliness, amenities, property conditions & facilities
Molto suggestiva la location e tutto molto curato
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Rosane

Liked: Cleanliness
Quarto muito bom, entretanto, me parece que o hotel estaria minguando, pois, tem pouquíssimos funcionários, o restaurante funciona de forma precária, fecha muito cedo.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Étape des cinq jours pendant nos vacances.

Très bel endroit, chambre spacieuse et belle (même si assez ancienne), bonnes installations ainsi que les piscines. Équipe très efficace et réactive au service des petits déjeuners.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un soggiorno veramente rilassante e piacevole. Personale molto cortese e camera veramente bella
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Bruno

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Investeer in je personeel!

Helaas onderbemand. Van ontbijt tot onderhoud van dit ruime hotel. Dit zou zo makkelijk beter kunnen scoren. Alhoewel het naast de snelweg ligt heb je geen last van lawaai
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Dårlig oplevelse

Vi blev virkelig skuffet. Kedeligt hotel helt uden stemning. Dårlig, sparsom morgenmad og synes ikke personale var så imødekommende. Termisk pool og den alm. pool burde ligge adskilt, så man ikke skal ligge og lugte til det termiske bad. Dårlig oplevelse og vi tjekkede ud før end planlagt. Iøvrigt virkede el-laderen til bil ikke!
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Keziban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goeie hotel school personeel was vriendelijk
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Fia

Liked: Cleanliness
Disliked: Staff & service

Sämre än vad det sägs.

För mig var boendet *** stjärnigt. Personalen var slapp. Billaddningen fungerade inte och det var därför jag framförallt valde hotellet. Maten var ok. Vid ena sidan av utomhuspoolen luktade det avlopp, äckligt. Det saknas finish för detta hotellet.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalen var väldigt trevliga och hjälpsamma.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente quarto, muito amplo, assim como o banheiro, também bastante amplo. A vista do hotel é encantadora. Café da manhã farto. Um tremendo lugar para descansar!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda toscana

É uma excelente opção para visitar o Val D’Orcia hospedando-se em um hotel e não em uma hospedaria. Um plus são as termas com água sulfurosa vulcânica que é uma experiência interessante
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

ISABEL

Disliked: Property conditions & facilities
En un lugar muy lejos y no hay nada, me sentí insegura.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con terme, piscine e centro spa

Hotel molto bello che ruota intorno al centro termale interno. Abbiamo apprezzato la flessibilità degli orari di ingresso alle piscine sia prima del check in che la possibilità di fermarsi senza supplemento oltre il check out (utilizzando gli spogliatoi). Eccellente la colazione, ampio il parcheggio, comodo il kit spa fornito. Camera da sogno.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

fabrizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura molto bella, camera di gran classe, piscine con percorsi molto variegati; colazione ottima
Stayed 1 night in Jan 2020
Verified

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities

Acque fredde

Tutto ottimo solo una pecca le piscine delle terme erano freddine, fortuna della vasca solfurea ... alle rimostranze dei clienti l’addetto rispondeva che la temperatura era giusta senza verificare
Stayed 4 nights in Dec 2019