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Sunbay Park Hotel

4.0 star property
Private beach and seasonal outdoor pool, near Port of Civitavecchia

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Photo gallery for Sunbay Park Hotel

Seasonal outdoor pool
Terrace/patio
Lobby sitting area
View from room
Minibar, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Sea View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bidet
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Sea View

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Minibar, in-room safe, desk, blackout drapes

Basic Triple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
Bidet
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53

What's nearby

  • Piazza della Vita - 4 min drive - 1.8 miles
  • Forte Michelangelo - 4 min drive - 2.0 miles
  • Port of Civitavecchia - 5 min drive - 2.3 miles
  • Largo della Pace - 6 min drive - 2.7 miles
  • Terme della Ficoncella - 7 min drive - 5.0 miles

Getting around

  • Civitavecchia Station - 6 min drive
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪MG Pizza & Kebab - ‬3 min drive
  • ‪Trattoria ò Pescatore - ‬3 min drive
  • ‪Pyrgo Cafè - ‬3 min drive
  • ‪Ristorante Ideale - ‬8 min walk
  • ‪Bumba Beach - ‬2 min drive

About this property

Sunbay Park Hotel

Upscale family-friendly hotel near Port of Civitavecchia
At Sunbay Park Hotel, you can look forward to a marina, a swim-up bar, and a beach bar. With a nearby private beach, beachfront dining, and sailing, this hotel is the perfect place to soak up some sun. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a rooftop terrace.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Wedding services, a TV in the lobby, and luggage storage
Room features
All 58 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Flat-screen TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: EUR 10 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pizzeria del Mare
  • Ristorante Le Terrazze

Things to do

  • Children's pool
  • Motor boating
  • Playground
  • Sailing
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Marina
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 07

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Sunbay Park Hotel Hotel
Sunbay Park Hotel Civitavecchia
Sunbay Park Hotel Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel

Frequently asked questions

Does Sunbay Park Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Sunbay Park Hotel pet-friendly?

Yes, Sunbay Park Hotel allows cats and dogs (limit 2 total).

How much is parking at Sunbay Park Hotel?

Self parking is free at this property.

What time is check-in at Sunbay Park Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sunbay Park Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Sunbay Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sunbay Park Hotel located?

This family-friendly Civitavecchia hotel is within 3 mi (5 km) of Piazza della Vita and Port of Civitavecchia. Forte Michelangelo and National Archaeological Museum of Civitavecchia are also within 3 mi (5 km). Civitavecchia Station is 28 minutes by foot.

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Sunbay Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 134 out of 548 reviews
Rating 8 - Good. 195 out of 548 reviews
Rating 6 - Okay. 104 out of 548 reviews
Rating 4 - Poor. 65 out of 548 reviews
Rating 2 - Terrible. 50 out of 548 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Property conditions & facilities
This was rated as a 4 star hotel but from our perspective it wasn't even close. The overall condition of the hotel was run down. It requires an extensive upgrade. I would not recommend this hotel to anybody looking for a 4 star.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great views
Stayed 1 night in Oct 2024

8/10 Good

Juaninne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit before our cruise it was very nice and the views are amazing. Our balcony was amazing ……..remember traveling from USA you need euro plugs to charge electronics we didn’t remember .
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Got some misinformation at checkin but overall good place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Henk

The accomaodation need renovation, it is good for one night
Stayed 1 night in Oct 2024

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.
Stayed 1 night in Aug 2024

4/10 Poor

GABRIEL

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Nice périple but outdated hotel

3 nights stay, disapointing, strange to know it is a Mercure.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michel

Liked: Property conditions & facilities
Great property
Stayed 1 night in May 2024

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Beautiful location

8/10 Good

Laura

Liked: Cleanliness, staff & service
Friendly staff, quiet, good food, beautiful balcony view
Stayed 4 nights in Oct 2023

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel in Europe.
Stayed 1 night in Sep 2024

10/10 Excellent

JON-PAUL

Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Chill property that was probably cool 20 years ago but you could tell it has had better days. Room was decent and breakfast was better than average. There is a pool and sea nearby. Front desk staff was top notch.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernardo

Liked: Amenities, property conditions & facilities
like views
Stayed 1 night in Aug 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really convenient for checking into after Barcelona-Civitavecchia Grimaldi ferry crossing. Overall pleased, picturesque location and convenient to have restaurant to get reasonably priced and satisfactory meal - although services was a little slow. Only slight downside was dog in room below us was howling and barking a lot. Otherwise a very good stay and would recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Roxana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful but the room was very dirty. Far from city center and is very difficult to walk especially if you are with a stroller. And the Taxi is reaping you off
Stayed 3 nights in Oct 2024

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone needs to alter the description of this hotel . It’s far from upmarket . Rooms are basic , dirty and poorly equipped
Stayed 1 night in Aug 2024

10/10 Excellent

celestine

Liked: Property conditions & facilities
Loved the ocean views and animals I spotted along the coast. Quiet and beautiful sunset. The stay was magical. Food was “the best breakfast I ever had” per my father who had lived and traveled everywhere from Europe to Asia and beyond.
Stayed 1 night in May 2023

2/10 Terrible

Dominick

Disliked: Cleanliness, property conditions & facilities
I will never stay there again
Stayed 1 night in Nov 2023

6/10 Okay

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean but a little dated. The staff were friendly but it took an hour to get someone to come to the bar and serve me at 5pm. Ideal location for the cruise terminal but not much around there. The sea views are excellent and food was delicious.
Stayed 1 night in Sep 2023

8/10 Good

Felicia L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By US standards this is an older hotel and amenities. The staff is very friendly and helpful with accommodation and taxis etc. There is no AC as I could tell, but we did not need it as the nights were very cool. They had TV and internet and the restaurant was really delicious!
Stayed 3 nights in Apr 2023

4/10 Poor

Toni

Disliked: Property conditions & facilities
Deceiving. No pool with swim up bar. Basic clean room. There will be no drinks past 2.30 as they closed.
Stayed 1 night in May 2024

2/10 Terrible

RALPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

This hotel is a complete dump! Furniture is old, damaged, moldy. Totally discusting. Bathroom is old, toilets brown stained, moldy tub. Front desk personnel totally rude and unhelpful. Poor intetnet / wifi available. They list themselves as a 4 star hotel when they aren't even a half star. Spent the whole night sitting in a chair waiting to leave for the port. Never again!
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities
AC didn’t work. Shower caused flooding in the bathroom that went out into the hall. Clearly not the first time since the wood door was rotten as were the baseboards in the hall. Broken tiles, mold, missing plaster, holes in wall, bird poop all over the patio, twin beds moved together to make king that separated during sleep, half used soap in bathroom. The view is beautiful and the people were kind. Would not stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

Vatsala

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average !

The staff is very rude and unpleasant. The rooms are spacious, the pool and most recreation facilities on the property are closed and underway work. Hotel staff does not help with much nor are they interested.
Stayed 1 night in May 2024