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Hotel Valles

3.5 star property
American cuisine awaits at Hotel Valles, where families gather around an outdoor pool framed by beautiful scenery for quality time together

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Photo gallery for Hotel Valles

Interior entrance - Hotel Valles (Ciudad Valles)
Reception - Hotel Valles (Ciudad Valles)
Garden - Hotel Valles (Ciudad Valles)
2 restaurants, breakfast, lunch, dinner served; American cuisine - Hotel Valles (Ciudad Valles)
Outdoor pool, open 8:30 AM to 10:30 PM, pool umbrellas - Hotel Valles (Ciudad Valles)
Located near El Pipila Park, Hotel Valles offers the perfect family retreat. Guests start their day with breakfast at one of two restaurants, then relax with drinks at the poolside bar or enjoy scenic views from the garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Traditional Room, 2 Double Beds, Accessible, Non Smoking

Traditional Room, 2 Double Beds, Accessible, Non Smoking | Premium bedding, down comforters, in-room safe, blackout drapes

Traditional Room, 2 Double Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Ciudad Valles, Hotel Valles is in the city center. The area's natural beauty can be seen at El Pipila Park and Luis Donaldo Colosio Urban Park. Visit our Ciudad Valles travel guide
Map
Boulevard Mexico Laredo 36 Norte, Zona Centro, Ciudad Valles, SLP, 79000

What's nearby

  • Luis Donaldo Colosio Urban Park
    14 min walk - 0.8 miles
  • Mercado Constitucion
    14 min walk - 0.8 miles
  • Huasteco Museum
    17 min walk - 0.9 miles
  • El Pipila Park
    17 min walk - 0.9 miles
  • Cueva en Taninul
    6 min drive - 1.2 miles

Getting around

  • Tamuin, San Luis Potosi (TSL-Tamuin National)
    49 min drive

Restaurants

  • Bella Vittoria
    3 min walk
  • Subway
    1 min walk
  • Marodi Sushi Factory
    2 min walk
  • Del Pueblito Cocina Regional
    6 min walk
  • La Palapa Hotel Valles
    3 min walk

About this property

Hotel Valles

Family-friendly hotel near El Pipila Park
Located close to Luis Donaldo Colosio Urban Park, Hotel Valles provides free full breakfast, a poolside bar, and a terrace. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
Additional perks include:
  • An outdoor pool and a children's pool, along with pool umbrellas
  • Free self parking
  • A front-desk safe, a reception hall, and luggage storage
  • Tour/ticket assistance, wedding services, and a ballroom
Room features
All 85 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar "Del Bosque"
  • Restaurant "La Palapa"
  • Steak House "Del Bosque"

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Playground
  • Winery release events

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,764 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Shared men and women areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Built in 1935
  • Colonial architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 10:30 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Valles
Hotel Valles Ciudad Valles
Valles Ciudad Valles
Hotel Valles Hotel
Hotel Valles Ciudad Valles
Hotel Valles Hotel Ciudad Valles

Frequently asked questions

Does Hotel Valles have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–10:30 PM.

Is Hotel Valles pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Valles?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Valles?

Check-out is at noon.

Where is Hotel Valles located?

This family-friendly hotel is located in the city center, within 1 mi (2 km) of El Pipila Park and Luis Donaldo Colosio Urban Park.

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Reviews

Hotel Valles Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 91 out of 165 reviews
Rating 8 - Good. 51 out of 165 reviews
Rating 6 - Okay. 14 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 4 out of 165 reviews

Reviews

10/10 Excellent

Juan Yon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great restaurant on site.
Stayed 2 nights in Jul 2025

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the property so much. The staff was extremely friendly, the rooms were clean and comfortable and the food was incredibly good. 10 out of 10
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth E Yeaman

Liked: Cleanliness, staff & service, property conditions & facilities
have 2 very nice restaurants on property
Stayed 13 nights in Apr 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a old hotel but it's well maintained, staff and friendly a food options are amazing. I will definitely be back when visiting my relatives

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful oasis in a city that is not particularly appealing but is a great base for visiting the attractions in the Huasteca Potosina.
Stayed 2 nights in Mar 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Big property, nice rooms, and friendly staff. Only issue was loud wedding parties going on til 3am both nights that we were there
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth E Yeaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel for work or leisure, Clean, courteous and professional staff, Two fine restaurants on site. and you can walk out the gates and feel safe on the streets 5 stars all around
Stayed 12 nights in Jan 2024

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly and very helpful staff. Great food. I would definetly recommend it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast delicious and fresh clean room and staff professional best customer service
Stayed 3 nights in Oct 2025

10/10 Excellent

MARIA CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is unique, quiet, and the food excelent
Stayed 1 night in Mar 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
Just needs some updates but is beaitiful the property
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Mar 2023

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spacious rooms. The room was a bit dated but that may be par for the course for the town
Stayed 1 night in Jun 2025

8/10 Good

Tandy

Liked: Staff & service, property conditions & facilities
Loved the AC, but the shower was a bit dirty nd the floor Matt was too
Stayed 4 nights in Aug 2025

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is nice but the property is very outdated it seriously needs repairs. Our room was located where the roof was falling apart.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aarón Benjamín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100

Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel complex in its own gardens just off the main road through Hotel Valles. Tranquil spot within the city. Plentiful staff, with excellent breakfast options.

8/10 Good

Rigoberto

Liked: Cleanliness, amenities, property conditions & facilities
gardens and pool, great environment, good restaurant (although poor service)
Stayed 3 nights in Jul 2023

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2024

8/10 Good

Janeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wasn’t too informative, we struggled with parking because of the night events. Until an a parking staff told us he could open the parking for people staying. This is blocked everyday by cones we didn’t know until he told us. I would say it would help if staff was more informative about the hotel since check in. Other than that hotel is good. Expect loud noise at night due to weekend events.
Stayed 2 nights in Aug 2025

4/10 Poor

Laura Kerry

.
Stayed 7 nights in Jan 2025

6/10 Okay

Felix

It's ok
Stayed 9 nights in Oct 2023

8/10 Good

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, las habitaciones, el el restaurante alos meseros les falta mayor atencion al comensal, me dejaron sin bebida todo el destuno, me canse de pedirles mi bebida y nada
Stayed 1 night in Nov 2025

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Es verdad que el hotel es más bonito en persona que en las fotos, el personal muy amable, la comida rica. el tema de la limpieza general cama, baño, pisos, muy buena, solo que en mi cuarto la cabecera y la cortina estaban sucias.
Stayed 4 nights in Oct 2025

8/10 Good

Horst

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
En general todo bien! La variedad del bufet de desayuno muy limitado y poco caliente! En la habitación cucarachas!😬
Stayed 2 nights in Oct 2025