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Hotel Moreno

3.0 star property
Hotel in Ciudad Valles with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Moreno

Exterior
Interior
Standard Room, 2 Double Beds | Bathroom | Shower, free toiletries, towels
Family Room | Private kitchen
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

Highlights

Air conditioning
LED TV
2 bedrooms
Ceiling fan
2 bathrooms
Private bathroom
Living room
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Free WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Free WiFi, bed sheets

Family Triple Room, Multiple Beds

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Map
5 Vicente Guerrero Gregorio Osuna, Ciudad Valles, SLP, 79092

What's nearby

  • Huasteco Museum - 3 min drive - 1.5 miles
  • Cueva en Taninul - 4 min drive - 1.7 miles
  • El Pipila Park - 4 min drive - 1.7 miles
  • Mercado Constitucion - 5 min drive - 2.2 miles
  • Luis Donaldo Colosio Urban Park - 6 min drive - 2.4 miles

Getting around

  • Tamuin, San Luis Potosi (TSL-Tamuin National) - 35 min drive

Restaurants

  • ‪La Bella Napoli - ‬17 min walk
  • ‪Laca Laca - ‬2 min drive
  • ‪Cafe Seroga - ‬3 min drive
  • ‪Gorditas Doña Mary - ‬4 min drive
  • ‪Tacos el Güero - ‬3 min drive

About this property

Hotel Moreno

Property highlights
Hotel Moreno provides amenities like free self-serve breakfast and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Express check-out, tour/ticket assistance, and a 24-hour front desk
  • Smoke-free premises
Room features
All 50 rooms have comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Onsite parking options include a carport

Food and drink

  • Free self-serve breakfast available on weekdays 8:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2003
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Moreno Ciudad Valles
Moreno Ciudad Valles
Hotel Moreno Hotel
Hotel Moreno Ciudad Valles
Hotel Moreno Hotel Ciudad Valles

Frequently asked questions

Does Hotel Moreno have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Moreno pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Moreno?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Moreno?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Moreno?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Moreno located?

Situated in Ciudad Valles, this hotel is within 3 mi (5 km) of Huasteco Museum, El Pipila Park, and Cueva en Taninul. Mercado Constitucion and Luis Donaldo Colosio Urban Park are also within 3 mi (5 km).

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Hotel Moreno Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 96 reviews
Rating 8 - Good. 32 out of 96 reviews
Rating 6 - Okay. 16 out of 96 reviews
Rating 4 - Poor. 4 out of 96 reviews
Rating 2 - Terrible. 10 out of 96 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is not a luxury but they keep it clean .good prices and good food
Stayed 4 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room and an included breakfast. The staff was friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great would stay again staff sweet only issue was for some reason my hotel was not charged and end up paying at hotel and hoping I didn’t get double charge other than that everything went well staff was great !!
Stayed 1 night in Jun 2022

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to put phones in the rooms.
Stayed 4 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service
Service was very poor. No body speak or any under stand English. The room clean no cups . For the free breakfast was terrible. 4 Staffs keep asking our food tickets. We gave it before we order. Staffs are not friendly.
Stayed 1 night in Apr 2023

10/10 Excellent

Roque Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones, sólo que le hace falta caja de seguridad en la habitación!
Stayed 6 nights in May 2025

10/10 Excellent

Beatriz Guadalupe

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y todo limpio, el personal muy amable, lo único detalle no tan bueno es que el señor de la recepción a la hora del check out quería que me regresara por los controles a la habitación pero la gerente intervino y me dijo que no me preocupara que ellos lo verificaban.
Stayed 1 night in Feb 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel TODOS muy amables y buena actitud de servicio . Puntos palos mala distribución de la recámara muy apretados baño poco confortable muy improvisado las adecuaciones , sin espacio para las maletas
Stayed 2 nights in Feb 2025

6/10 Okay

Espinozaricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falla el internet, el cable de tv, lo demas, bueno
Stayed 3 nights in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
sin comentarios
Stayed 1 night in Dec 2024

6/10 Okay

Nestor

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Luz del Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servicio, cobran como hotel de 5 estrellas y es malísimo. No tienen agua caliente, mi automóvil se quedó en la calle por que solo tienen estacionamiento para tres autos. Después de que pagaste la recepcionista te dice que no puedes usar las toallas si las entregas sucias te las van a cobrar por que es política del hotel. Discriminaron a mi sobrino por traer a su mascota de compañía. No permitieron ingresar al perrito chihuahua aun cuando venia en su transportadora. No permiten ingresar al hotel alimentos ni agua. No lo recomiendo para nada. Apestan es pésimo. No tiene agua para el WC. Cobran caro par lo que dan
Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Nestor

Stayed 1 night in Dec 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 2 nights in Oct 2024

10/10 Excellent

Yaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En gral esta bien el servicio, solo se batalla con la tv,
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Lorena

Disliked: Staff & service, amenities
El trato del personal es deficiente, llegando nos dijo la recepcionista que si ensuciabamos la toallas y no se quitaba , nos harían cargo a la tarjeta osea multa, en ningún hotel 3 estrellas o en adelante jamás me habían sentenciado en decirme eso, de hotel 3 estrellas se me hace que compraron las estrellitas no lo vale , solo 2 toallas nos pusieron y una de cara , siendo que éramos 4 , se supone que incluye el desayuno pues como mi hija es menor me dijeron que no me cobraron la estadía por lo tanto ella tendría que comprarle su desayuno de lo que viene el menú, la comida está bien , la alberca algo sucia , ya dan de que pensar si no quieren que ensucie las toallas es porque no las lavan , los colchones duros, y edredones negros con calor de 50 grados, en fin no me gustó no volvería a regresar
Stayed 1 night in May 2024

10/10 Excellent

ABRIL

Stayed 3 nights in Apr 2024

4/10 Poor

RAFAEL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el servicio costo-instalaciones pienso que esta fuera de contexto, es inseguro ya que el estacionamiento esta a una cuadra del hotel y atraviesas una calle obscura e insegura, Al final entregamos la haibitación tarde 15 minutos ya que tome una ducha y me empezaron a llmar justo a la hora de entrega de la habitación
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio así como el trato del personal, le pongo 4 estrellas ya que no contaban con el servicio de tvcable actualizado (Star), de ahí en fuera excelente servicio.
Stayed 2 nights in Dec 2023

8/10 Good

MA. CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BUENO

Stayed 1 night in Dec 2023