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Hotel Acuarela Huasteca

2.5 star property
Attentive service creates a homey atmosphere with thoughtful touches like a lobby TV, while free WiFi keeps guests connected before they unwind

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Photo gallery for Hotel Acuarela Huasteca

Interior - Hotel Acuarela Huasteca (Ciudad Valles)
Exterior - Hotel Acuarela Huasteca (Ciudad Valles)
Lobby - Hotel Acuarela Huasteca (Ciudad Valles)
Interior entrance - Hotel Acuarela Huasteca (Ciudad Valles)
Deluxe Triple Room | Hypo-allergenic bedding, free WiFi, bed sheets - Hotel Acuarela Huasteca (Ciudad Valles)
Hotel Acuarela Huasteca combines modern comfort with genuine hospitality. Guests appreciate the helpful staff and practical amenities including in-room WiFi, a secure front-desk safe for valuables, and convenient luggage storage for easier travel days.

Reviews

4.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Traditional Triple Room

Traditional Triple Room | Hypo-allergenic bedding, free WiFi, bed sheets

Traditional Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Hypo-allergenic bedding, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ciudad Valles is home to Hotel Acuarela Huasteca. Shoppers can check out Mercado Constitucion, while everyone can enjoy the natural beauty of El Pipila Park and Cueva en Taninul. Visit our Ciudad Valles travel guide
Map
Blvd Angel Oliva No. 101, Fracc. Lomas de Oxitipa, Ciudad Valles, SLP, 79090

What's nearby

  • Centro Deportivo Comunitario Manuel Gomez Morin
    4 min drive - 2.4 miles
  • Huasteco Museum
    6 min drive - 3.1 miles
  • Cueva en Taninul
    7 min drive - 3.3 miles
  • El Pipila Park
    7 min drive - 3.3 miles
  • Luis Donaldo Colosio Urban Park
    10 min drive - 4.0 miles

Getting around

  • Tamuin, San Luis Potosi (TSL-Tamuin National)
    43 min drive

Restaurants

  • Starbucks
    6 min drive
  • La Bella Napoli
    4 min drive
  • Tacos y Tostadas 'La Troquita'
    5 min drive
  • Cafe Seroga
    4 min drive
  • Laca Laca
    4 min drive

About this property

Hotel Acuarela Huasteca

Property highlights
Hotel Acuarela Huasteca provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Concierge services, smoke-free premises, and a front-desk safe
  • A 24-hour front desk, luggage storage, and a TV in the lobby
Room features
All guestrooms at Hotel Acuarela Huasteca have perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch TVs with premium channels
  • Portable fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 7 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 7 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Acuarela Huasteca Ciudad Valles
Acuarela Huasteca Ciudad Valles
Acuarela Huasteca
Hotel Acuarela Huasteca Hotel
Hotel Acuarela Huasteca Ciudad Valles
Hotel Acuarela Huasteca Hotel Ciudad Valles

Frequently asked questions

Is Hotel Acuarela Huasteca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Acuarela Huasteca?

Check-in start time: 3 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Acuarela Huasteca?

Check-out is at noon.

Where is Hotel Acuarela Huasteca located?

Situated in Ciudad Valles, this hotel is within 3 mi (5 km) of Centro Deportivo Comunitario Manuel Gomez Morin, Huasteco Museum, and El Pipila Park. Cueva en Taninul and Mercado Constitucion are also within 6 mi (10 km).

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Reviews

Hotel Acuarela Huasteca Reviews

4.4

5.4

Cleanliness

5.6

Location

6.6

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 5 out of 23 reviews
Rating 4 - Poor. 5 out of 23 reviews
Rating 2 - Terrible. 9 out of 23 reviews

Reviews

Verified

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Sucia, insalubre, oscura, tetrica, insegura, sin agua, sin wife, sin perillas de puertas, puertas desarmables de plastico, horrible, deberian de tener un control de calidad, no es tres estrellas, es -.3 *, sin telefono en resepcion, mal para spedia
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malonen general

Bastante descuidado en general, instalaciones falta modernizar, no habia agua caliente
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Nancy Sacarlett

Disliked: Cleanliness, amenities, property conditions & facilities
El Hotel no contaba con muchos huéspedes, sin embargo nos dieron una habitación la cual no tenia agua caliente, el baño no contaba con ventilación de ningún tipo, la puerta del baño no cerraba, el internet no servía correctamente. Poca limpieza en general.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Cinthia Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lamentable la instalación no me querían dar la habitación reservada querían que pagará de más,no funcionó la televisión ni sistema de cable no tenía agua caliente se filtraba un olor desagradable en lo personal quedé decepcionado del lugar
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at the moment we arrived didn’t know what to do because they didn’t know anything about the reservation. The room doesn’t have toilet paper. No hot water and is car noises all night.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lo bueno es que el personal es amable, atento y hace todo lo posible por que tu estancia sea satisfactoria.
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
No me gustó que No tuviera agua caliente, de todo lo demás es recomendable el Hotel
Stayed 1 night in Mar 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
un lugar viejo, sin mantenimiento, la ventana del cuarto daba como a una caldera que hizo ruido toda la noche
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
No hay estacionamiento , si hay aire e internet pero es muy austero , una cama incómoda y vieja , no había contactos en mi cuarto , salvo el de la televisión a lo que tuve que bajar a recepción y hay me di cuenta que la gente llegaba y quería bañarse y no había agua después oí gritos y bajo un cliente diciendo que había una rata en su cuarto después salí a cenar y sorpresa , inundando el chico de la recepción tratando de secar , mi cuarto lleno de agua, mis maletas mojadas ya que no había ningún closet para guardar la ropa avise que no me quedaría más en el lugar y el dueño dijo que me regresaría mi dinero yo salí al día siguiente ya que se tenía la idea de cupo total en otros hoteles pero afortunadamente al primer hotel que paré encontré y otro inconveniente es que el señor Cristian no me regreso mi dinero y jamás me contesto ni volvió a dar cara poniendo a los empleados que mucho hacen por atender
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Alejandro c

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Jamás me volveré a hospedar ahi

Anuncia que tienes estacionamiento y es mentira, anuncia room service y es otra mentira ,no cuenta con computadora para checar reservaciones ,lo único rescatable es la señora de recepción, que hace lo que puede con lo poco que tiene
Stayed 1 night in Jul 2019
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Por ese mismo precio me han tocado mejores hoteles. El.estacionamiento es en la calle.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es un hotel turístico, más bien le rentan los cuartos a personas que tienen familiares internados en el hospital general que está a un lado, está muy viejo todo, el cuarto que nos dieron no servía en aire , pedimos otro cuarto, el personas dentro de lo que cabe nos atendió bien , pero el lugar muy feo.
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Que expidia no recomendó bien bbbbbaaaaaaaaadddddddd
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Clientedisgusta

Disliked: Cleanliness, property conditions & facilities, room comfort
No hay agua caliente y hay un mal olor en las habitaciones
Stayed 5 nights in Nov 2018
Verified

4/10 Poor

Feso369

Disliked: Property conditions & facilities, room comfort
Pues las tarifas directas en contra de las que manejan contra internet si hay muchísima diferencia y la verdad son muy incómodas sus camas, estaba averiado el aire acondicionado y nunca lo arreglaron y toda la noche hay muchísimo ruido alrededor del hotel... Deja mucho que sear
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel no esta en buen estado ni la localidad no tiene servicios las habitaciones en mal estodo
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Rubén

Disliked: Cleanliness, property conditions & facilities, room comfort

La verdad yo lo utilizaría como último recurso.

No encontramos otro porque el viaje fué de último momento, y cd valles tiene pocos hoteles y ya estaban llenos, te saca del apuro, pero definitivamente no es un hotel que yo escogería nuevamente; el aire acondicionado todo el tiempo estaba chorreando agua, los colchones son muy viejos, el baño tiene un olor desagradable, como a humedad, cuando usas la regadera los rieles del cancel dejan pasar agua y va a dar a la recamara, tiene pocos contactos toma corriente, la puerta tiene mucho vidrio que deja pasar la luz de los pasillos, cuando vas a dormir parece que no apagaste la luz sigue todo iluminado, no tiene closet. Pero si tus únicas opciones son dormir en tu carro afuera de un Walmart o debajo de un puente, esta es tu mejor opción.
Stayed 4 nights in Jul 2018
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Llegamos y no sabían de nuestra reservación. Hasta que checaron en otra parte. En el baño de la habitación, no había accesorios para la toalla, ni para el rollo, tampoco tenía tapadera el sanitario. Al bañarnos se salía el agua y se hizo un charco. No pudimos dormir. Porque un grupo de huéspedes jóvenes estuvieron festejando. A las 5:30 que nos fuimos todavía seguían en la fiesta.
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reasonable price, and not far from the downto .. w

Famili Vacation
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service

hotel de urgencia

Acudimos a este hotel como urgencia, es cómodo, para dormir. Nos atendieron muy bien Si tienes una urgencia estás una opción
Stayed 1 night in Nov 2017
Verified

4/10 Poor

Norma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very basic hotel

Small room, dirty bathrooms, noisy air conditiiner, very noisy outside, no sure parking.
Stayed 4 nights in Jul 2017
Verified

6/10 Okay

Sergio

Disliked: Room comfort

Hotel en Cuidad Valles

El hotel en general esta bien mantenido y decorado. Esta sobre la carretera que lleva de Ciudad Valles a distintos lugares turísticos de la huasteca potosina, por lo cual es un poco ruidoso. Solo consideraría este hotel en emergencias, es decir, si de plano no hay otros hoteles disponibles. En general es limpio, pero solo para salir de apuros.