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Holiday Inn Ciudad Juarez by IHG

3.5 star property
Travelers find refreshing relaxation at this vibrant hotel in Ciudad Juarez where they can take a cooling dip in the pool after a day of shopping

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Photo gallery for Holiday Inn Ciudad Juarez by IHG

Outdoor pool - Holiday Inn Ciudad Juarez by IHG (Ciudad Juárez)
Gym - Holiday Inn Ciudad Juarez by IHG (Ciudad Juárez)
Front of property - evening/night - Holiday Inn Ciudad Juarez by IHG (Ciudad Juárez)
Exterior - Holiday Inn Ciudad Juarez by IHG (Ciudad Juárez)
Exterior - Holiday Inn Ciudad Juarez by IHG (Ciudad Juárez)
Holiday Inn Ciudad Juarez sits right in the shopping district's center, offering a genuine welcome to visitors. Guests can cool off in the swimming pool, stay connected with in-room WiFi, and take advantage of convenient dry cleaning and laundry services during their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Rainfall showerhead, hair dryer, towels, soap

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(53 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Ciudad Juárez, Holiday Inn Ciudad Juarez by IHG is in a shopping district and near the airport. Rio Bosque Wetlands Park and Franklin Mountains State Park reflect the area's natural beauty and area attractions include La Rodadora Espacio Interactivo and Paso del Norte Cultural Center. El Paso Zoo and Chamizal National Memorial are also worth visiting. Visit our Ciudad Juárez travel guide
Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617

What's nearby

  • Central Park
    Central Park
    3 min walk - 0.2 miles
  • La Rodadora Espacio Interactivo
    La Rodadora Espacio Interactivo
    10 min walk - 0.6 miles
  • Mexican and American passports. Two passports with dark wooden background.
    American Consulate
    5 min drive - 1.7 miles
  • Plaza Las Misiones
    3 min drive - 1.0 mile
  • Plaza Juárez Mall
    4 min drive - 1.2 miles

Getting around

  • El Paso Union Depot
    31 min drive
  • Ciudad Juarez Intl. Airport (CJS)
    18 min drive

Restaurants

  • El buen sazón
    4 min walk
  • Fonda Mis Tias
    7 min walk
  • Clasicos
    13 min walk
  • Taqueria 70
    17 min walk
  • Toro Quintaco
    12 min walk

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in a shopping district
Take advantage of dry cleaning/laundry services, a bar, and a gym at Holiday Inn Ciudad Juarez by IHG. The on-site Mexican cuisine restaurant, Los Misiones, offers breakfast and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and smoke-free premises
  • Luggage storage, 5 meeting rooms, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 196 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG
Las Misiones
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
9.0 out of 10, Wonderful, 1,328 reviews
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Refugio
  • Los Misiones

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (2,088 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Frequently asked questions

Does Holiday Inn Ciudad Juarez by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Holiday Inn Ciudad Juarez by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Ciudad Juarez by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Ciudad Juarez by IHG?

Check-out is at noon.

Where is Holiday Inn Ciudad Juarez by IHG located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Central Park and 1.5 mi (2.5 km) from American Consulate. La Rodadora Espacio Interactivo and Plaza Las Misiones are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Ciudad Juarez by IHG Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 766 out of 1000 reviews
Rating 8 - Good. 141 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean wirh friendly staff
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Martha Najera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great safe place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, staff was great. Location was perfect! everything is at a walking distance
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service was excellent, at all points, great menu at the restaurant.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Ana Laura

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Nice and clean bedrooms, excellent food at breakfast and dinner!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stevany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and had a goor smell. Staf was bery friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivonne

Great hospitality from staff!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean and good service
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well kept place. Great value
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was great and took care of us. In particular, the restaurant's staff were amazing. The breakfast was varied and much better than other hotels in the town. The laundry had only one unit, which was insufficient to meet demand. The dryer was not working. It is a good facility, but the carpet was not in great shape.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Usiel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean, rooms are good size, bed was comfortable, has a mini fridge, nice staff, on site restaurant has good menu though price are on the upper side, has full bar, hotel has shuttle service “only to” American Consulate & Medical Clinics, there is a market like 5-7 min walk from hotel (S Mart). Not much to do around the hotel. Note: American Consulate & Medical Clinic is not far but kinda far to walk. Would stay there again.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean lobby. Very comfortable beds. Outside was well lit. I would definitely stay there again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room very clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!! Very nice and clean. Staff very friendly.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Me and my family always stay here, we feel safe the beds are so comfortable and always clean. Breakfast is always delicious and staff is great. Have stayed here for over 5 times ⭐️⭐️⭐️
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Glenys

Liked: Cleanliness, amenities, property conditions & facilities
Everybody was really kind and attentive, Room and Bathroom Clean, Breakfast Buffet at its Finest.
Stayed 9 nights in Jun 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and very friendly staff.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay, people are nice nice

It was great ,the room was nice, clean and big ,I look forward to saying there again, thank you👌
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Liliana C.

Liked: Staff & service, amenities, property conditions & facilities
The hotel was felt safe, it was clean, and convenient. Is located on the side of a busy highway and it was noisy. A convenient store was across the street
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in restaurant and check in are awesome!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice and helpful, the rooms were clean and comfortable food was delicious i would stay here again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing, clean and very beautiful
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here so many times and it so always so clean and the staff is so friendly. It’s always a 10/10!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful with accommodations.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Near a lot of restaurantes and shopping mall. The hotel is starting to show some wear and tear but overall a decent place to stay.
Stayed 3 nights in Jun 2025