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Holiday Inn Ciudad Juarez by IHG

3.5 star property
Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk

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Photo gallery for Holiday Inn Ciudad Juarez by IHG

Pool
Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Rainfall showerhead, hair dryer, towels, soap

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

In-room dining

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Full-sized refrigerator/freezer
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
8.6 out of 10, Excellent, 1,005 reviews
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG

About the neighborhood

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617

What's nearby

  • Central Park - 3 min walk - 0.2 miles
  • La Rodadora Espacio Interactivo - 9 min walk - 0.5 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 31 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 18 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬6 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬12 min walk
  • ‪Clasicos - ‬13 min walk

About this property

Holiday Inn Ciudad Juarez by IHG

Hotel in a shopping district
Take advantage of dry cleaning/laundry services, a 24-hour business center, and a restaurant at Holiday Inn Ciudad Juarez by IHG. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and luggage storage
  • A banquet hall, a 24-hour front desk, and 5 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 196 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 per person
  • A restaurant

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Conference center (2,088 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Frequently asked questions

Is Holiday Inn Ciudad Juarez by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Ciudad Juarez by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Ciudad Juarez by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Ciudad Juarez by IHG?

Check-out is at noon.

Where is Holiday Inn Ciudad Juarez by IHG located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Central Park and 1.5 mi (2.5 km) from American Consulate. La Rodadora Espacio Interactivo and Plaza Las Misiones are also within 2 mi (3 km).

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Holiday Inn Ciudad Juarez by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 978 reviews
Rating 8 - Good. 165 out of 978 reviews
Rating 6 - Okay. 51 out of 978 reviews
Rating 4 - Poor. 23 out of 978 reviews
Rating 2 - Terrible. 30 out of 978 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel i will stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniant location
Stayed 1 night in Apr 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything around was close
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff in restaurant and check in are awesome!
Stayed 1 night in Jan 2025

8/10 Good

Jasmery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super nice and helpful, the rooms were clean and comfortable food was delicious i would stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing, clean and very beautiful
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the customer service that they have, their staff was more than attentive and kind towards me. Nidia, Alfredo, Isaac, Haydee, Viviana, Jessica, Miriam anf their drivers made my stay wonderful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful with accommodations.
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Feb 2025

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Clean and safe
Stayed 2 nights in Apr 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, they are kind and helpful. We had a great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Liked: Property conditions & facilities
Exelente
Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buen detalle, me sacó una sonrisa!! Habitacion 242!! Gracias por su amabilidad.
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Liked: Staff & service, amenities
Disliked: Cleanliness
Hair inside bed and pillows. The smell of the room was nasty.
Stayed 1 night in May 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel and its 15 min frome the airport
Stayed 1 night in Sep 2024

8/10 Good

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good no issues , rooms were nice and clean
Stayed 1 night in Jan 2025

6/10 Okay

Kristian

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025