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Hampton Inn by Hilton Ciudad Juárez

3.0 star property

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Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Free daily buffet breakfast - Hampton Inn by Hilton Ciudad Juárez (Ciudad Juárez)
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe - Hampton Inn by Hilton Ciudad Juárez (Ciudad Juárez)
Lobby - Hampton Inn by Hilton Ciudad Juárez (Ciudad Juárez)
Exterior - Hampton Inn by Hilton Ciudad Juárez (Ciudad Juárez)
Free daily buffet breakfast - Hampton Inn by Hilton Ciudad Juárez (Ciudad Juárez)
Located close to American Consulate, Hampton Inn by Hilton Ciudad Juárez provides a free breakfast buffet, free airport drop-off, and a grocery/convenience store. The on-site Latin American cuisine family restaurant, Lobby Bar, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 2 Queen Beds W/mini-fridge Nonsmoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

2 Queen Beds W/mini-fridge Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Study)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Study)

  • Sleeps 3
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Study)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Study)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in Ciudad Juárez, Hampton Inn by Hilton Ciudad Juárez is in the business district and near the airport. Fort Bliss is a notable landmark, and travelers looking to shop may want to visit Plaza Las Misiones and Cielo Vista Mall. American Consulate and Paso del Norte International Bridge are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Ciudad Juárez travel guide
Map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440

What's nearby

  • Mexican and American passports. Two passports with dark wooden background.
    American Consulate
    10 min drive - 3.6 miles
  • Plaza Portales 802
    3 min walk - 0.2 miles
  • ITESM Campus Juárez
    4 min drive - 1.5 miles
  • UACJ - Universidad Autónoma de Ciudad Juárez
    5 min drive - 1.5 miles
  • Paso del Norte International Bridge
    11 min drive - 8.0 miles

Getting around

  • El Paso Union Depot
    25 min drive
  • Ciudad Juarez Intl. Airport (CJS)
    21 min drive

Restaurants

  • La Durangueña
    13 min walk
  • SUBWAY
    17 min walk
  • CABANNA
    6 min walk
  • Leprechaun Plaza Portales
    4 min walk
  • Carnitas Doña Paty
    6 min walk

Similar properties

Exterior
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG
Las Misiones
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
9.0 out of 10, Wonderful, 1,395 reviews
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones by IHG
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to 9:00 PM on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn by Hilton Ciudad Juárez have a pool?

Yes, this property has an outdoor pool.

Is Hampton Inn by Hilton Ciudad Juárez pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn by Hilton Ciudad Juárez?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn by Hilton Ciudad Juárez?

Check-out is at noon.

Does Hampton Inn by Hilton Ciudad Juárez provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 6:00 AM–9:00 PM on request.

Where is Hampton Inn by Hilton Ciudad Juárez located?

Situated near the airport, this hotel is 3.8 mi (6.1 km) from American Consulate and 5.6 mi (9.1 km) from Paso del Norte International Bridge.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn by Hilton Ciudad Juárez Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 618 out of 1005 reviews
Rating 8 - Good. 194 out of 1005 reviews
Rating 6 - Okay. 101 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 48 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff is super nice, breakfast is delicious 😋
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place. I would stay here in the future.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities
Rooms were very clean, very close to the airport great place to stay …
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Clean friendly staff great breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities
Great location. Nice decor. Clean rooms with comfy beds
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Dania L.

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and breakfast was really good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff so friendly, breakfast very good.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great Day with amazing service Free Breakfast was great, chilaquiles and chicharron. Will stay next time here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has security on the parking, good mexican American breakfast, clean place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good & many options to choose from! The parking was safe & good! The cleaning was good!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Surprisingly good breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Room was exceptionally clean and bed very comfy, AC worked excellent and staff was very friendly, only thing that didn't work was the small refrigerator inside the room, other than that everything was perfect
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shamecca

Liked: Cleanliness
Everyone was very nice. Rooms are very clean.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
2 stars for the Breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for family, quite , nice pool
Stayed 1 night in May 2025
Verified

8/10 Good

manuel

Liked: Cleanliness, staff & service, amenities
everything very nice expect the personal at the front desk need to be friendly now the guy at the gate the older gentleman was real nice and polite they need to learn from him
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lady

Liked: Cleanliness, amenities, property conditions & facilities
It was really clean nice people
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Javier

Liked: Amenities, property conditions & facilities
The service excellent, the foof for breakfast good
Stayed 1 night in Feb 2025
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very dirty. Overall staff was friendly and helpful. Room was clean, bed was comfortable.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Dora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was genuinely impressed with the property. It was clean and comfortable, with only small issues like a leaking ice machine and a stained duvet. Unfortunately, the terrible customer service ruined the stay. The front desk lady was rude and dismissive. When I asked for extra pillows for my mom, who has bad acid reflux, she questioned why we needed them and how many were already in the room. The same thing happened when I asked for extra towels it felt like an interrogation instead of basic hospitality. There was also no iron in the room. The hotel has potential, but the staff’s attitude made it a really unpleasant experience.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Not so good. Hot water wasn’t working
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Javier Benitez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
I came here with my elderly parents. I had 3 luggage and 2 personal bags. Staff didn’t offer to help bring my luggage to my room. I really thought that was bad.
Stayed 1 night in May 2026