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Hotel Dunas

Property class: 3

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Photo gallery for Hotel Dunas

A reception area with a reception desk, two leather sofas, a coffee table, and a wooden wall with a 'DUMAS' sign. - Hotel Dunas (Ciudad Juárez)
A multi-story hotel with a reflective parking lot and a clear blue sky. - Hotel Dunas (Ciudad Juárez)
A hotel room card with a contact number and the name Ivonne, a chambermaid. - Hotel Dunas (Ciudad Juárez)
A living room with a black leather sofa, a brown leather armchair, a wooden coffee table with a decorative metal sphere, and a wooden shelving unit with various decorative items. - Hotel Dunas (Ciudad Juárez)
A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a bathroom visible through an open door. - Hotel Dunas (Ciudad Juárez)
Located close to American Consulate and Plaza Las Misiones, Hotel Dunas provides laundry facilities and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Single Room

A neatly made bed with a wooden headboard, two bedside lamps, and a wall-mounted artwork.

Standard Single Room

8.2 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a bathroom visible through an open door.

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in Consulado, a neighborhood in Ciudad Juárez, Hotel Dunas is in a shopping district and near the airport. Ysleta–Zaragoza International Bridge and Paso del Norte International Bridge are notable landmarks, and travelers looking to shop may want to visit Plaza Las Misiones and Cielo Vista Mall. Looking to enjoy an event or a game while in town? See what's going on at El Paso County Coliseum. Visit our Ciudad Juárez travel guide
Map
Av. Paseo de la Victoria, 3650, Ciudad Juárez, CHIH, 32545

What's nearby

  • A sunset with a silhouette of a large X-shaped structure against a sky with clouds.
    American Consulate
    3 min walk - 0.2 miles
  • Plaza Embassy Shopping Center
    2 min walk - 0.1 miles
  • Plaza Las Misiones
    7 min walk - 0.4 miles
  • Ysleta–Zaragoza International Bridge
    13 min drive - 5.0 miles
  • Paso del Norte International Bridge
    18 min drive - 10.9 miles

Getting around

  • El Paso Union Depot
    31 min drive
  • Ciudad Juarez Intl. Airport (CJS)
    16 min drive

Restaurants

  • McDonald's
    10 min walk
  • Great American Steakhouse
    10 min walk
  • La Nueva Central
    6 min walk
  • Wendy’s
    5 min walk
  • Starbucks
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Dunas pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Dunas?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Dunas?

Check-out is at noon.

Where is Hotel Dunas located?

Located in Consulado, this hotel is within a 10-minute walk of American Consulate and Plaza Las Misiones. Ysleta–Zaragoza International Bridge and Paso del Norte International Bridge are also within 9 mi (15 km).

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Reviews

Hotel Dunas Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 466 out of 820 reviews
Rating 8 - Good. 212 out of 820 reviews
Rating 6 - Okay. 71 out of 820 reviews
Rating 4 - Poor. 40 out of 820 reviews
Rating 2 - Terrible. 31 out of 820 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel great restaurant discrimination from certain people
Stayed 12 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m I really enjoyed my stay especially because it was near the consulate and they provided great service loved it would totally recommend
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming since the first time I set foot on the reception area, every person that I asked a question or requested support from was kind and patient. The cleaning crew was EXCELLENT. I had the greatest experience, and having the restaurant within the property with access to Breakfast buffet is a BIG plus. I loved it, I will definitely stay again at Hotel Dunas without a doubt.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treated us like family, clean rooms and attentive to our needs, will recommend to everyone
Stayed 9 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , staff and cleaning staff really helpful and friendly, rooms always clean and fresh hot and cold water work perfectly fine . Alejandra cleaning lady was 100 percent on it.
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Dunas was wonderful. The staff is very caring and respectful. The hotel room was very clean and nice.
Stayed 8 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly, always greeting us warmly. The continental breakfast was also very good. We were given a connecting room (with a door in between), and unfortunately we could hear everything from the other room through it. The location was excellent, close to the CAS and consulate. Our car was always safe and secured in the parking lot. We only stayed for one night as a family of four.
Stayed 1 night in May 2026
Verified review

8/10 Good

The room was clean.. the staff was super nice and friendly. Luis took care of us with a smile and always asked if we needed anything. Would stay here again.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cleaness, kindness, service desk supper is overflowing, free breakfast, room service after 1 pm, fear prices. I highly recommended
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect the room clean the staff very servicial the food excellent. Thanks so much
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and helpful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great !!! Everyone was very nice and friendly. Thank you very much .
Stayed 13 nights in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff was always friendly and polite, but the AC never worked, I arrived at 10 pm, check in was good but the room was super hot, I turned on the ac but it never got color, I went to the lobby to request another room or call engineering, but they said that after 10 pm I cannot be helped. The night was hot. In the morning I went again and they send a staff to fix it, very kind person, fix it but it didn't last long. I had to sleep in a hot room again overnight. Again, the hotel is ok for what it is but just fix that and it will be perfect.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay 🙂
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , it’s quiet at night and the breakfast is great , the only problem is they don’t have any vending machines.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to U.S. Consulate
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Everyone was great from the staff but the certain people of the restaurant my husband and I felt discriminated there I felt we were getting treated like we were not welcome
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay if you are looking for something close to the consulate
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very respectful. The free breakfast was always ready and fresh.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt great with the people at the hotel but the restaurant felt like if we were not good enough and discriminated I’ve been reserving at this hotel and eating at the restaurant my husband and I felt discriminated and not welcome felt like we didn’t belong
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the American consulate
Stayed 2 nights in Jun 2026