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Gamma Ciudad Juarez

3.5 star property
Colonial hotel with a health club and a seasonal outdoor pool

Choose dates to view prices

Located near Ciudad Juárez Art Museum, Gamma Ciudad Juarez offers a comfortable base with a restaurant overlooking the pool. Guests can relax in the garden or on the outdoor pool deck. Helpful staff and complimentary WiFi enhance the experience at this well-situated hotel.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Renovated in 2022
Sofa bed
Down duvet
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Renovated in 2022
Sofa bed
Down duvet
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315

What's nearby

  • Plaza de las Americas - 2 min walk - 0.1 miles
  • Ciudad Juárez Art Museum - 3 min walk - 0.2 miles
  • Hospital de la Mujer - 9 min walk - 0.5 miles
  • Paso del Norte Cultural Center - 10 min walk - 0.6 miles
  • Chamizal Federal Public Park - 17 min walk - 0.9 miles

Getting around

  • El Paso Union Depot - 20 min drive
  • El Paso International Airport (ELP) - 24 min drive

Restaurants

  • ‪Cascabel - ‬9 min walk
  • ‪San Martin Cantina Tradicional - ‬5 min walk
  • ‪La Enemil - ‬9 min walk
  • ‪Cafe Veracruzano - ‬5 min walk
  • ‪Dr Lonche - ‬8 min walk

About this property

Gamma Ciudad Juarez

Hotel remodeled in 2022 and located near El Paso Zoo
Located close to Ciudad Juárez Art Museum and Plaza de las Americas, Gamma Ciudad Juarez provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), express check-out, and multilingual staff
  • Coworking spaces, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 162 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Down comforters and sofa beds
  • Bathrooms with showers and free toiletries
  • 55-inch TVs with cable channels
  • Mini fridges, coffee/tea makers, and heating

Similar properties

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Hotel Lucerna Ciudad Juarez
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  • Breakfast included
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 1,003 reviews
Hotel Lucerna Ciudad Juarez

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 399 for adults and MXN 210 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,490 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 18 2025 to April 15 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from November 18 to April 15:
  • Swimming pool
The property will be renovating from November 18 2025 to April 15 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 748 per pet, per night, plus a deposit of MXN 3500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 399 for adults and MXN 210 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 748 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The seasonal pool will be open from April to November
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Does Gamma Ciudad Juarez have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM–8:00 PM. The pool is closed seasonally each year from November 18 to April 15. The pool will be unavailable from November 18 2025 to April 15 2026 (dates subject to change). The property will be renovating the pool from November 18 2025 to April 15 2026 (completion date subject to change).

Is Gamma Ciudad Juarez pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 3500 per stay and a fee of MXN 748 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Gamma Ciudad Juarez?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gamma Ciudad Juarez?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Gamma Ciudad Juarez located?

Located in Zona Pronaf, this hotel is within a 5-minute walk of Plaza de las Americas and Ciudad Juárez Art Museum. El Paso Zoo and Chamizal National Memorial are also within 3 mi (5 km).

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Gamma Ciudad Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

cindy teodora

Liked: Cleanliness, property conditions & facilities
Best place to stay in town I love it
Stayed 1 night in Nov 2025

10/10 Excellent

cindy teodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in town
Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room clean and spacious, staff very friendly and overall great stay and secure.
Stayed 1 night in Dec 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and the staff is great
Stayed 1 night in Nov 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
I love it there
Stayed 1 night in Nov 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Marlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing, clean all around and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with great amenities and atmosphere!
Stayed 1 night in Aug 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Ernesto Pages

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Neima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was perfect. Clean rooms, friendly staff, quiet area. 10/10
Stayed 1 night in Oct 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love all the services, rooms and the breakfast was excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service
Stayed 1 night in Sep 2025

10/10 Excellent

Shirlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time
Stayed 3 nights in Nov 2025

8/10 Good

Luz

Liked: Cleanliness, property conditions & facilities
Clean area and room, the blankets did have like a humid smell
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service, the bar area and the restaurant. Me and my family had a blast and will definitely come back
Stayed 2 nights in Aug 2025

10/10 Excellent

Eli

Very nice stay
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is close to shopping centers, and nightlife.
Stayed 2 nights in Aug 2025

6/10 Okay

Shamecca

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for pleasure an ld bussines
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Liked: Staff & service
The bar served excellent drinks and the staff was friendly. They do have a breakfast buffet option and it’s very delicious. I’m giving 3 stars because the bathroom does not have any ventilation whatsoever and the toilets do not have pressure to flush adequately.
Stayed 1 night in Sep 2025

10/10 Excellent

enrique m.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, will definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

cindy teodora

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and clean
Stayed 1 night in Aug 2025
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