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Four Points by Sheraton Ciudad Juárez

3.5 star property
Travelers sip refreshing cocktails by the pool or discover local flavors at El Sardinero restaurant where American cuisine meets Mexican hospitality

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Photo gallery for Four Points by Sheraton Ciudad Juárez

Lobby - Four Points by Sheraton Ciudad Juárez (Ciudad Juárez)
Bar (on property) - Four Points by Sheraton Ciudad Juárez (Ciudad Juárez)
Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers - Four Points by Sheraton Ciudad Juárez (Ciudad Juárez)
Exterior - Four Points by Sheraton Ciudad Juárez (Ciudad Juárez)
Lobby - Four Points by Sheraton Ciudad Juárez (Ciudad Juárez)
Four Points by Sheraton Ciudad Juárez offers American cuisine at El Sardinero restaurant. The outdoor pool area features sun loungers and shade umbrellas. Guests enjoy the spacious terrace, complimentary in-room WiFi, and attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Ciudad Juárez is home to Four Points by Sheraton Ciudad Juárez. Paso del Norte Cultural Center and El Paso Zoo are local attractions and those in the mood for shopping can visit Plaza Portales 802 and Plaza de las Americas. Looking to enjoy an event or a game while in town? See what's happening at Sun Bowl Stadium or Estadio 20 de Noviembre. Visit our Ciudad Juárez travel guide
Map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349

What's nearby

  • Paso del Norte Cultural Center
    Paso del Norte Cultural Center
    15 min walk - 0.8 miles
  • Monument Mexicanidad
    Monument Mexicanidad
    3 min drive - 1.7 miles
  • UACJ - Universidad Autónoma de Ciudad Juárez
    5 min walk - 0.3 miles
  • Edificio de Posgrado UACH
    15 min walk - 0.8 miles
  • Plaza de las Americas
    3 min drive - 1.2 miles

Getting around

  • El Paso Union Depot
    27 min drive
  • Ciudad Juarez Intl. Airport (CJS)
    26 min drive

Restaurants

  • El Zaguaro
    9 min walk
  • Great American Steak
    3 min walk
  • El Rincon, Comida casera.
    13 min walk
  • Barbacoa "El Guero
    8 min walk
  • Pollo Feliz Triunfo
    5 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Hotel near Paso del Norte International Bridge
Take advantage of free airport drop-off, a poolside bar, and a grocery/convenience store at Four Points by Sheraton Ciudad Juárez. The on-site restaurant, El Sardinero, features American cuisine. Free in-room WiFi is available to all guests, along with a terrace and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a TV in the lobby, and smoke-free premises
  • A reception hall, a vending machine, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 45-inch Smart TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

Does Four Points by Sheraton Ciudad Juárez have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Four Points by Sheraton Ciudad Juárez pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Ciudad Juárez?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Ciudad Juárez?

Check-out is at noon.

Does Four Points by Sheraton Ciudad Juárez provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 8:00 AM–5:00 PM on request.

Where is Four Points by Sheraton Ciudad Juárez located?

Situated in Ciudad Juárez, this hotel is within 1 mi (2 km) of UACJ - Universidad Autónoma de Ciudad Juárez, Paso del Norte Cultural Center, and Edificio de Posgrado UACH. Hospital de la Mujer and Plaza Portales 802 are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Ciudad Juárez Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 445 out of 623 reviews
Rating 8 - Good. 84 out of 623 reviews
Rating 6 - Okay. 44 out of 623 reviews
Rating 4 - Poor. 24 out of 623 reviews
Rating 2 - Terrible. 26 out of 623 reviews

Reviews

Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and eats, very clean, great staff and very quiet. Highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ernesto Adiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had very pleasant experience. The room was clean, comfortable, and well maintained, whith all basics amenities you need for a relaxing stay. The staff were friendly and helpful, always .willing to assist with question and request.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Smelled good, clean, breakfast was amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Breakfast was very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Florlena

Liked: Cleanliness, staff & service, property conditions & facilities
great service and food
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tirso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely top place to stay when visiting Juarez

Room was clean and amazing. Staff was super friendly and welcoming
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is 5 stars ,from the parking to the rooms everything is excellent,
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Excelent location with all services
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Monica

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
It was good, did not really interact with staff except for checking in. The pillows had a bad smell to it.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment. Friendly staff. Awesome Steak House on sight.🔥
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amalia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very kind the front desk, I like the parking underground, very safe system, the attached steakhouse , good and perfectly grilled, the room clean and big, so nice overall, highly recommended.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Safe, close to many attractions and restaurants
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great view from rooftop pool & bar! Great restaurants in hotel, I highly recommend this hotel!!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Vanessa

Great place great view
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for business trips. The rooms are comfortable and quiet. The staff is very friendly and helpful.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. The views are amazing and the staff is incredible. Definitely recommend!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the lobby are very friendly and helpfull
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
The staff at the hotel were very friendly ,polite and helpful to everyone
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rodolfo

Liked: Amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2024
Verified

8/10 Good

Rudy

Liked: Staff & service, amenities, property conditions & facilities
I love that there is two restaurants on the property. I wish they had a heated pool.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff really friendly and helpful...great room service Did not like that there were several prostitutes around the halls and my 3 year old kid was looking at them !!!
Stayed 1 night in Jul 2025