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Four Points by Sheraton Ciudad Juárez

3.5 star property
Hotel in Ciudad Juárez with a fitness center and a 24-hour front desk

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Photo gallery for Four Points by Sheraton Ciudad Juárez

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, sun loungers
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby lounge
Traditional Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Traditional Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area | 45-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Av. Del Charro 215 - 2 Col. Partido Diaz, Ciudad Juárez, CHIH, 32349

What's nearby

  • Paso del Norte Cultural Center - 15 min walk - 0.9 miles
  • Plaza de las Americas - 3 min drive - 1.2 miles
  • Bridge of the Americas - 4 min drive - 2.4 miles
  • Paso del Norte International Bridge - 6 min drive - 3.8 miles
  • American Consulate - 9 min drive - 4.8 miles

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Great American Steak - ‬2 min walk
  • ‪Arrebol - ‬3 min walk
  • ‪Tortas Pica - ‬13 min walk
  • ‪Anteros - ‬7 min walk
  • ‪Vips - ‬5 min walk

About this property

Four Points by Sheraton Ciudad Juárez

Hotel near Paso del Norte International Bridge
Take advantage of free airport drop-off, a poolside bar, and a grocery/convenience store at Four Points by Sheraton Ciudad Juárez. The on-site restaurant, El Sardinero, features American cuisine. Free in-room WiFi is available to all guests, along with a terrace and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a vending machine, and smoke-free premises
  • Luggage storage, a 24-hour front desk, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 45-inch Smart TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free airport drop-off shuttle from 8:00 AM to 5:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 270 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Sardinero

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Four Points by Sheraton Ciudad Juárez Hotel
Four Points by Sheraton Ciudad Juárez Ciudad Juárez
Four Points by Sheraton Ciudad Juárez Hotel Ciudad Juárez

Frequently asked questions

Does Four Points by Sheraton Ciudad Juárez have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Four Points by Sheraton Ciudad Juárez pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Ciudad Juárez?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Ciudad Juárez?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points by Sheraton Ciudad Juárez?

Check-out is at noon.

Does Four Points by Sheraton Ciudad Juárez provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 8:00 AM–5:00 PM on request.

Where is Four Points by Sheraton Ciudad Juárez located?

Situated in Ciudad Juárez, this hotel is within 1 mi (2 km) of UACJ - Universidad Autónoma de Ciudad Juárez, Paso del Norte Cultural Center, and Edificio de Posgrado UACH. Hospital de la Mujer and Plaza de las Americas are also within 2 mi (3 km).

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Four Points by Sheraton Ciudad Juárez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 279 out of 412 reviews
Rating 8 - Good. 63 out of 412 reviews
Rating 6 - Okay. 35 out of 412 reviews
Rating 4 - Poor. 17 out of 412 reviews
Rating 2 - Terrible. 18 out of 412 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Safe, close to many attractions and restaurants
Stayed 3 nights in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in May 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lace to stay,
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to get the night
Stayed 1 night in Mar 2025

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for business trips. The rooms are comfortable and quiet. The staff is very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy night! Great service!

Great service great hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 5 nights in Dec 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the lobby are very friendly and helpfull
Stayed 1 night in Feb 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful Hotel will do again.
Stayed 2 nights in Sep 2024

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Giod
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Amenities
The staff at the hotel were very friendly ,polite and helpful to everyone
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Great place great view
Stayed 1 night in Aug 2024

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great view from rooftop pool & bar! Great restaurants in hotel, I highly recommend this hotel!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

Rudy

Liked: Staff & service, amenities, property conditions & facilities
I love that there is two restaurants on the property. I wish they had a heated pool.
Stayed 2 nights in Oct 2024

8/10 Good

Eli

Liked: Staff & service, property conditions & facilities
The stay was ok. House keeping employees were probably the nicest of all.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rodolfo

Liked: Amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel. The views are amazing and the staff is incredible. Definitely recommend!
Stayed 2 nights in Jul 2024

8/10 Good

Ivan

Ok
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great! A bit pricey but it really is worth trying if you’re looking for the absolute best treatment in Cd Juárez !
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel only a few years old. Part of Kantabria center full of dining options
Stayed 1 night in Aug 2024

10/10 Excellent

Maria C.

Comfy beds, clean, great service and sleek modern.
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants are amazing! Great America was one of our favorite
Stayed 3 nights in Nov 2023