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Hotel Plaza Mirador Ciudad del Carmen

2.5 star property
Travelers can lounge by the pool, enjoy restaurant meals, and appreciate the convenience of round-the-clock front desk service at this welcoming hotel

Choose dates to view prices

Hotel Plaza Mirador Ciudad del Carmen is in the entertainment district's center, offering a refreshing outdoor pool and on-site dining. Guests enjoy WiFi while the 24-hour reception team assists with luggage storage, allowing visitors to explore at their own pace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, City View

Standard Double Room, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room, City View

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Cable channels
Desk
In-room safe
Wardrobe or closet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Cable channels
Desk
In-room safe
Wardrobe or closet
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Premium bedding
Cable channels
Desk
In-room safe
Wardrobe or closet
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Santa Margarita, Ciudad del Carmen, Camp., 24120

What's nearby

  • Victoriano Nieves Cespedes Museum - 7 min walk - 0.4 miles
  • Our Lady of Carmen Church - 13 min walk - 0.7 miles
  • Zaragoza Park - 13 min walk - 0.7 miles
  • Church of Our Lady of Fatima - 20 min walk - 1.1 miles
  • Norte Beach - 2 min drive - 1.2 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Capiros Pizza - ‬4 min walk
  • ‪El Norteño II - ‬7 min walk
  • ‪SM Sonora's Meat - ‬6 min walk
  • ‪Los 3 Taquitos - ‬8 min walk
  • ‪La Josefina - ‬11 min walk

About this property

Hotel Plaza Mirador Ciudad del Carmen

Hotel located in Santa Margarita
Hotel Plaza Mirador Ciudad del Carmen provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • Luggage storage and a front-desk safe
Room features
All 75 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Exterior
Hotel Lossandes
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 842 reviews
Hotel Lossandes

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 118 for adults and MXN 60 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 118 for adults and MXN 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Plaza Mirador Ciudad Carmen
Hotel Plaza Mirador Ciudad del Carmen Hotel
Hotel Plaza Mirador Ciudad del Carmen Ciudad del Carmen
Hotel Plaza Mirador Ciudad del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Does Hotel Plaza Mirador Ciudad del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Hotel Plaza Mirador Ciudad del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Plaza Mirador Ciudad del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza Mirador Ciudad del Carmen?

Check-out is at noon.

Where is Hotel Plaza Mirador Ciudad del Carmen located?

Located in Santa Margarita, this hotel is within a 15-minute walk of Victoriano Nieves Cespedes Museum, Zaragoza Park, and Our Lady of Carmen Church. University Cultural Center and Church of Our Lady of Fatima are also within 1 mi (2 km).

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Reviews

Hotel Plaza Mirador Ciudad del Carmen Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.0

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 78 out of 168 reviews
Rating 8 - Good. 41 out of 168 reviews
Rating 6 - Okay. 29 out of 168 reviews
Rating 4 - Poor. 10 out of 168 reviews
Rating 2 - Terrible. 10 out of 168 reviews

Reviews

10/10 Excellent

ADAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Although their breakfast menu is limited, the ladys in the restaurant are super nice amd friendly
Stayed 10 nights in Dec 2024

10/10 Excellent

Azucena Apolonia

Liked: Cleanliness
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Orlando BAÑOS

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 2 nights in Sep 2025

8/10 Good

Sally

Liked: Cleanliness
Nice property although some issues with maintenance. Breakfast should have more staff as one lady was doing everything leading to long wait times.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martín Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

César Augusto

Liked: Cleanliness, staff & service, amenities
N/A
Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Terrible el servicio del personal, instalaciones acordé al hotel, pero se destaca el mal servicio del personal, desde recepción hasta restaurante
Stayed 1 night in Dec 2025

4/10 Poor

Ivan

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones están en condiciones poco favorables, no hay toalla para manos en los baños, los baños se ven percudidos y con moho, los accesorios de las tazas de baño no adecuados de manera que resultan inservibles. El personal femenino que nos recibió por la noche en recepción estaba de pésimo humor, negándose incluso a otorgarnos toallas para alberca cuando aún podíamos úsala durante 1 hora. Lo único q nos gustó fue el trato de la chica q nos atendió en el restaurante. Desgraciadamente no volveríamos a hospedarnos ahí.
Stayed 1 night in Dec 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno el desayuno
Stayed 3 nights in Nov 2025

2/10 Terrible

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me realizaron MI FACTURA, ESTAN EVADIENDO IMPUESTOS, LOS VOY A REPORTAR AL SAT.
Stayed 3 nights in Oct 2025

6/10 Okay

Jhony Abiram

Liked: Cleanliness
En general el hotel se encuentra en óptimas condiciones. Había hecho una reservación y siempre me había tocado una habitación muy
Stayed 1 night in Oct 2025

10/10 Excellent

GILDA VIOLETA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es limpia, únicamente el sofá está muy sucio, al parecer el elevador no está en servicio nada que sea molesto para nosotros activarte un poco está bien 👍, buena atención a la llegada, si volvería a hospedarme.
Stayed 1 night in Oct 2025

10/10 Excellent

Amayrani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me pareció un exelente hotel! La chica q está en el comedor muy amable!!
Stayed 1 night in Sep 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
La alberca esta muy clorada
Stayed 2 nights in Sep 2025

6/10 Okay

Cesar

Liked: Staff & service
Disliked: Property conditions & facilities
Había muchos moscos en la habitación, cucaracha muerta, no servía el elevador, la TV no se veía bien
Stayed 1 night in Sep 2025

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien, personal atento, la limpieza esta en una buena ubicación y tranquila, solo el asensor le falla mucho
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar en la recepción el caballero que recibe con cara no es amable tiene mala actitud aunque hagas fila te brincan y pasan a otros a hacer el chec-in el cuarto malo no hay agua caliente el control del clima no funciona hay habitaciónes que tiene mucha filtración de agua por lluvia ay muy deterioradas y sin buena iluminación, el restaurante malo todos los días lo mismo huevo pero cada vez menos y no tienen nada del menú, el agua de la piscina turbia nunca ví a personal limpiando y estuve 3 noches en general horrible muy mala experiencia
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De inicio me negaron lugar en el estacionamiento, aunque al final me acomodaron
Stayed 1 night in Aug 2025

2/10 Terrible

JAIME CARLOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dicen que no proporcionan toallas a niños, solo adultos. No servía el elevador. El sanitario no tenía agua. La puerta no tiene seguro
Stayed 1 night in Aug 2025

2/10 Terrible

Alondra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo. Muchos mosquitos y el servicio pésimo. Lo bueno es que solo iba de pasada y lo usé solo para dormir esa noche.
Stayed 1 night in Aug 2025

2/10 Terrible

David Roberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El peor, PEOR HOTEL en el que se podría hospedar uno... Personal maravilloso, eso sí. Instalaciones terribles. El cuarto olía a caño, la ventana le faltaba un vidrio, veia a la pared de un edificio. Camas incómodas con almohadas húmedas de material dudoso. Desayuno incluído con huevos de paquete rancío... Gachito.
Stayed 1 night in Aug 2025
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Policies

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