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Hampton Inn by Hilton Ciudad del Carmen Campeche

3.0 star property
Hotel in Ciudad del Carmen with free breakfast and airport shuttle service

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Photo gallery for Hampton Inn by Hilton Ciudad del Carmen Campeche

Outdoor pool
Two queens | In-room safe, blackout drapes, iron/ironing board
Poolside bar
2 bars/lounges, poolside bar
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Queen studio shower only

In-room safe, blackout drapes, iron/ironing board

Queen studio shower only

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two queens

Two queens | In-room safe, blackout drapes, iron/ironing board

Two queens

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Flat-screen TV

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen bed

In-room safe, blackout drapes, iron/ironing board

Queen bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen studio suite

Flat-screen TV

Queen studio suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Map
Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen, CAM, 24157

What's nearby

  • Norte Beach - 3 min drive - 1.4 miles
  • Church of Our Lady of Fatima - 7 min drive - 4.3 miles
  • El Zacatal Bridge - 7 min drive - 4.8 miles
  • Our Lady of Carmen Church - 8 min drive - 5.0 miles
  • Domo del Mar Convention Center - 8 min drive - 4.7 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 12 min drive

Restaurants

  • ‪Boston's The Gourmet Pizza - ‬14 min walk
  • ‪Carnitas y chicharrones "Chuina - ‬6 min walk
  • ‪Yoisho Sushi - ‬7 min walk
  • ‪El Rincon Tuxpeño - ‬2 min walk
  • ‪Hyatt Place / Restaurante - ‬11 min walk

About this property

Hampton Inn by Hilton Ciudad del Carmen Campeche

Hotel by the sea
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a poolside bar at Hampton Inn by Hilton Ciudad del Carmen Campeche. In addition to a free grocery shopping service and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, coffee/tea in the lobby, and an elevator
  • Laundry services, wedding services, and a 24-hour front desk
Room features
All 120 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,168 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Grab bar near toilet (25 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hilton Ciudad Carmen Campeche
Hampton Inn Hilton Ciudad Carmen Campeche Ciudad del Carmen
Hampton Inn Hilton Ciudad Carmen Campeche Hotel
Hampton Hilton Ciudad Carmen
Hampton Inn by Hilton Ciudad del Carmen Campeche Hotel

Frequently asked questions

Does Hampton Inn by Hilton Ciudad del Carmen Campeche have a pool?

Yes, this property has an outdoor pool.

Is Hampton Inn by Hilton Ciudad del Carmen Campeche pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hampton Inn by Hilton Ciudad del Carmen Campeche?

Self parking is free at this property.

What time is check-in at Hampton Inn by Hilton Ciudad del Carmen Campeche?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hampton Inn by Hilton Ciudad del Carmen Campeche?

Check-out is at noon. Late check-out is available for a fee.

Does Hampton Inn by Hilton Ciudad del Carmen Campeche provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hampton Inn by Hilton Ciudad del Carmen Campeche located?

Situated near the airport, this hotel is 1.4 mi (2.2 km) from Norte Beach and within 6 mi (10 km) of Plaza Zentralia Shopping Center and Resurgimiento Stadium. Church of Our Lady of Fatima and Domo del Mar Convention Center are also within 6 mi (10 km).

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Hampton Inn by Hilton Ciudad del Carmen Campeche Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 223 out of 434 reviews
Rating 8 - Good. 122 out of 434 reviews
Rating 6 - Okay. 47 out of 434 reviews
Rating 4 - Poor. 22 out of 434 reviews
Rating 2 - Terrible. 20 out of 434 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

clara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Mar 2025

6/10 Okay

Lawson

Liked: Property conditions & facilities
Disliked: Amenities
Parking lot is bad but safe. The street tobget to it is very, very bad with huge pot holes, debris, broken speed bumps, no signs, and people dont follow traffic rules.
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caro el restaurant
Stayed 4 nights in Apr 2023

8/10 Good

Shane Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking could use some improvement.
Stayed 12 nights in Jan 2024

8/10 Good

Ariadna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything ok but the staff needs to be more kind
Stayed 2 nights in May 2023

10/10 Excellent

Roberto A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything us ok
Stayed 12 nights in Aug 2023

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very attractive and was able to accommodate my group, which varied from three rooms for part of the stay to seven rooms for two nights. I really appreciated the free breakfast, too. My only suggestion would be to place a hair dryer in the room where I stayed, if possible. I think most travelers expect a hair dryer at Hampton Inns.
Stayed 1 night in Feb 2024

10/10 Excellent

jose alonso

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In-room WiFi is a joke

Out of a two week stay, the in-room WiFi worked less than 1/2 of that. The staff seemed quite unconcerned. The WiFi on my plane rides to and from had better overall reception and uptime.
Stayed 13 nights in Apr 2024

6/10 Okay

Jorge

Disliked: Cleanliness, property conditions & facilities
We went to the breakfast area before 8 am and the dining area was a mess. I picked up a cup to dispense coffee, the cup was dirty with stains. There were a lot of dirty dishes on the counter from previous guests that the hotel staff had not picked up since who knows when and there were not enough choices of food, pretty much run out of eggs and pastries. I requested the receptionist to talk to the general manager to complain about the situation, she said that the managers was going to come over to my table or call my room, none of those happened, manager was not brave to face the situation. At check out the receptionist apologised for the situation but no word from management.
Stayed 1 night in Jul 2024

6/10 Okay

Juana

El desayuno excelente, pero el clima muy mal se sentía calor, cama según Queen equiparable a matrimonial muy pequeña , las almohadas pésimas, la verdad incomodidad al dormir terrible, la alberca tiene limon, regresamos cansados del viaje por las malas noches.
Stayed 2 nights in Jun 2025

10/10 Excellent

lino

Liked: Cleanliness, amenities, property conditions & facilities
Buena atención Muy limpio Seguro
Stayed 1 night in May 2025

6/10 Okay

Hector

El desayuno no es bueno y variado
Stayed 1 night in May 2025

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente pero la calidad de los alimentos en el desayuno incluido es regular
Stayed 1 night in Apr 2025

2/10 Terrible

Erika Glenda Rodríguez

Disliked: Staff & service, amenities
No hubo agua el primer día de mi estancia, no servía el depósito de agua de la taza del baño.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, buenas instalaciones, tranquilo y muy limpio
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Mar 2025

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy bonito y cómodo
Stayed 2 nights in Dec 2024

6/10 Okay

Esau vicente

Liked: Cleanliness, amenities, property conditions & facilities
Lamentablemente no tenian agua caliente, se reporto la situación y dijeron que en una hora estaria listo, pero no fue asi.
Stayed 1 night in Mar 2025

8/10 Good

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

ALEJANDRA

Stayed 1 night in Dec 2024

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025