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Hampton Inn by Hilton Ciudad del Carmen Campeche

3.0 star property

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Photo gallery for Hampton Inn by Hilton Ciudad del Carmen Campeche

Outdoor pool - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)
Lobby - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)
Poolside bar - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)
Meeting facility - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)
Exterior - Hampton Inn by Hilton Ciudad del Carmen Campeche (Ciudad del Carmen)
At Hampton Inn by Hilton Ciudad del Carmen Campeche, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a poolside bar. Free in-room WiFi is available to all guests, along with a free grocery shopping service and a terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two queens

Two queens | In-room safe, blackout drapes, iron/ironing board

Two queens

8.6 out of 10
Excellent
(14 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen studio shower only

Flat-screen TV

Queen studio shower only

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen studio suite

Flat-screen TV

Queen studio suite

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen bed

In-room safe, blackout drapes, iron/ironing board

Queen bed

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Flat-screen TV

Room, 1 Queen Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Located in Ciudad del Carmen, Hampton Inn by Hilton Ciudad del Carmen Campeche is in the business district and by the sea. Plaza Zentralia Shopping Center and Macumba Seafood Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Laguna de Terminos. Visit our Ciudad del Carmen travel guide
Map
Av. Isla de Tris 28-A, Km 5, Esq. B, Ciudad del Carmen, CAM, 24157

What's nearby

  • El Zacatal Bridge
    El Zacatal Bridge
    13 min drive - 4.8 miles
  • Our Lady of Carmen Church
    Our Lady of Carmen Church
    13 min drive - 5.0 miles
  • Zaragoza Park
    Zaragoza Park
    13 min drive - 5.0 miles
  • Norte Beach
    5 min drive - 1.6 miles
  • Domo del Mar Convention Center
    14 min drive - 4.9 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    12 min drive

Restaurants

  • El Rincon Tuxpeño
    2 min walk
  • Mara Pasticceria Reposteria Terraza
    3 min walk
  • Cafe Central
    12 min walk
  • Areca
    12 min walk
  • Domino's Pizza
    8 min walk

About this property

Hampton Inn by Hilton Ciudad del Carmen Campeche

Hotel by the sea
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a poolside bar at Hampton Inn by Hilton Ciudad del Carmen Campeche. In addition to a free grocery shopping service and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, coffee/tea in the lobby, and an elevator
  • Laundry services, wedding services, and a 24-hour front desk
Room features
All 120 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and desk chairs.
Other amenities include:
  • Sofa beds and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,168 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Grab bar near toilet (25 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn by Hilton Ciudad del Carmen Campeche have a pool?

Yes, this property has an outdoor pool.

Is Hampton Inn by Hilton Ciudad del Carmen Campeche pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn by Hilton Ciudad del Carmen Campeche?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hampton Inn by Hilton Ciudad del Carmen Campeche?

Check-out is at noon. Late check-out is available for a fee.

Does Hampton Inn by Hilton Ciudad del Carmen Campeche provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hampton Inn by Hilton Ciudad del Carmen Campeche located?

Situated near the airport, this hotel is 1.4 mi (2.2 km) from Norte Beach and within 6 mi (10 km) of Plaza Zentralia Shopping Center and Resurgimiento Stadium. Church of Our Lady of Fatima and Domo del Mar Convention Center are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hampton Inn by Hilton Ciudad del Carmen Campeche Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 270 out of 493 reviews
Rating 8 - Good. 128 out of 493 reviews
Rating 6 - Okay. 49 out of 493 reviews
Rating 4 - Poor. 23 out of 493 reviews
Rating 2 - Terrible. 23 out of 493 reviews

Reviews

Verified

10/10 Excellent

clara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very attractive and was able to accommodate my group, which varied from three rooms for part of the stay to seven rooms for two nights. I really appreciated the free breakfast, too. My only suggestion would be to place a hair dryer in the room where I stayed, if possible. I think most travelers expect a hair dryer at Hampton Inns.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Eugenio

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atencion
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caro el restaurant
Stayed 4 nights in Apr 2023
Verified

8/10 Good

Ariadna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything ok but the staff needs to be more kind
Stayed 2 nights in May 2023
Verified

8/10 Good

Shane Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking could use some improvement.
Stayed 12 nights in Jan 2024
Verified

10/10 Excellent

Roberto A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything us ok
Stayed 12 nights in Aug 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025
Verified

6/10 Okay

Lawson

Liked: Property conditions & facilities
Disliked: Amenities
Parking lot is bad but safe. The street tobget to it is very, very bad with huge pot holes, debris, broken speed bumps, no signs, and people dont follow traffic rules.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

jose alonso

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In-room WiFi is a joke

Out of a two week stay, the in-room WiFi worked less than 1/2 of that. The staff seemed quite unconcerned. The WiFi on my plane rides to and from had better overall reception and uptime.
Stayed 13 nights in Apr 2024
Verified

6/10 Okay

Jorge

Disliked: Cleanliness, property conditions & facilities
We went to the breakfast area before 8 am and the dining area was a mess. I picked up a cup to dispense coffee, the cup was dirty with stains. There were a lot of dirty dishes on the counter from previous guests that the hotel staff had not picked up since who knows when and there were not enough choices of food, pretty much run out of eggs and pastries. I requested the receptionist to talk to the general manager to complain about the situation, she said that the managers was going to come over to my table or call my room, none of those happened, manager was not brave to face the situation. At check out the receptionist apologised for the situation but no word from management.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Guadalupe Del pilar

Liked: Cleanliness, staff & service, amenities
MUY POCA VARIEDAD EN EL DESAYUNO
Stayed 2 nights in May 2026
Verified

2/10 Terrible

dora

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
El hotel está un poco deteriorado las puertas casi se caen el desayuno demasiado sencillo y poca variedad
Stayed 1 night in May 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness
Pueden mejorar el
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones y muy comodas
Stayed 2 nights in Apr 2026
Verified

8/10 Good

ancona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bueno
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Maria Fernanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cancelaron la reserva al llegar
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

miguel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El personal de limpieza, toco la puerta por la mañana, apresurados para realizar la limpieza, ya que argumentaron que tenia cupo lleno. a lo cual no me pareció solo me dieron toallas
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Luc

Liked: Cleanliness, staff & service
L’état général de la chambre était démodé et mal entretenu. Juste 2 serviettes et un minimum de services.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Yoloxochitl

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estupenda, la cama y las almohadas no se diga pero, el ruido de la habitación contigua arruinó mi tranquilidad.
Vista desde el 5to piso
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

PEDRO

Liked: Cleanliness, property conditions & facilities
Buen hotel y las condiciones de la habitación se mantienen a pesar de ser un hotel con algunos años, únicas inconveniente en el desayuno tuvimos que salí temprano y había bastante gente de compañías solo una persona atendiendo se acabó la comida y había que hacer cola no había cubiertos suficientes
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose Daniel

Liked: Cleanliness, staff & service, amenities
Amabilidad y servicios excelentes. Detalle en la habitación pero nos atendieron oportuno y nos cambiaron de inmediato
Stayed 1 night in Feb 2026