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City Express by Marriott Ciudad del Carmen

3.0 star property
Travelers start their Ciudad del Carmen adventures with a complimentary breakfast before cooling off in the outdoor pool or handling business matters at the center.

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Free daily full breakfast - City Express by Marriott Ciudad del Carmen (Ciudad del Carmen)
Lobby - City Express by Marriott Ciudad del Carmen (Ciudad del Carmen)
Exterior - City Express by Marriott Ciudad del Carmen (Ciudad del Carmen)
Lobby - City Express by Marriott Ciudad del Carmen (Ciudad del Carmen)
Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers - City Express by Marriott Ciudad del Carmen (Ciudad del Carmen)
City Express by Marriott Ciudad del Carmen welcomes guests with practical comforts including a free breakfast buffet and convenient laundry services. The property offers a gym for workouts, reliable in-room WiFi for connectivity, and a refreshing outdoor pool for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Double Beds

Down comforters, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Down comforters, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Down comforters, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Ciudad del Carmen, City Express by Marriott Ciudad del Carmen is near the beach. Plaza Zentralia Shopping Center and Macumba Seafood Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Zaragoza Park. Visit our Ciudad del Carmen travel guide
Map
Av. Juarez 1 Col. Justo Sierra., Ciudad del Carmen, CAM, 24114

What's nearby

  • Church of Our Lady of Fatima
    Church of Our Lady of Fatima
    3 min drive - 1.2 miles
  • Victoriano Nieves Cespedes Museum
    Victoriano Nieves Cespedes Museum
    4 min drive - 1.6 miles
  • Domo del Mar Convention Center
    8 min walk - 0.5 miles
  • Carmen XXI Convention Center
    10 min walk - 0.6 miles
  • Norte Beach
    15 min walk - 0.8 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    12 min drive

Restaurants

  • De Puritito Corazon
    2 min walk
  • Taquería "Mi buen taco
    7 min walk
  • Moonlatte
    10 min walk
  • Los Trompos
    2 min walk
  • Plaza Punta Norte
    2 min walk

About this property

City Express by Marriott Ciudad del Carmen

Property highlights
You can look forward to free full breakfast, free airport drop-off, and dry cleaning/laundry services at City Express by Marriott Ciudad del Carmen. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A free area shuttle, coffee/tea in the lobby, and a 24-hour front desk
  • Smoke-free premises, a water dispenser, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 129 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Recycling, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free airport drop-off shuttle from 7:00 AM to 2:00 PM on request
  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 8:00 PM

Property is also known as

City Express Ciudad Carmen
City Express Ciudad Carmen Ciudad del Carmen
City Express Ciudad Carmen Hotel
City Express Ciudad Carmen Hotel Ciudad del Carmen
City Express Ciudad del Carmen
City Express by Marriott Ciudad del Carmen Hotel
City Express by Marriott Ciudad del Carmen Ciudad del Carmen

Frequently asked questions

Does City Express by Marriott Ciudad del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

Is City Express by Marriott Ciudad del Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Express by Marriott Ciudad del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Express by Marriott Ciudad del Carmen?

Check-out is at 1 PM.

Does City Express by Marriott Ciudad del Carmen provide a shuttle to the airport?

Yes, there's a free shuttle from the hotel to the airport that runs 7 AM–2 PM on request.

Where is City Express by Marriott Ciudad del Carmen located?

Situated near the beach, this hotel is within a 15-minute walk of Domo del Mar Convention Center and Carmen XXI Convention Center. Norte Beach and Church of Our Lady of Fatima are also within 1 mi (2 km).

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Reviews

City Express by Marriott Ciudad del Carmen Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 302 out of 593 reviews
Rating 8 - Good. 158 out of 593 reviews
Rating 6 - Okay. 79 out of 593 reviews
Rating 4 - Poor. 30 out of 593 reviews
Rating 2 - Terrible. 24 out of 593 reviews

Reviews

Verified

6/10 Okay

Ed

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great Breakfast very good. Only downside, window did not open so AC just recycling old air.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

E.L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet and clean.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, so convenient next to the beach and close to malecón
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good location - nice breakfast

Functional hotel in a great location, with good breakfast, friendly staff, parking and near the restaurants on the Malecon. The room was fairly small, but good air - conditioning.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for such affordable price!! Next to the beach, highly recommended!!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Shahzad

Disliked: Cleanliness, amenities
In pictures it looks beautiful, i came after Marriot name but not upto their standards. Staff do not speak any English. Not very friendly but okay service. The room was basic, the bed sheet had dirty stains on i, i complained ( ihad to uae Google Translate to explain them and show them picture as peoof). they changed it right away. Very old towels. It was near beach and that why i booked it and good evening walk around it. I probably will choose something in the city and a bit cleaner hotel in future.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Uta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are several hotels in this city and many are not realistically rated, meaning the actual condition is worse than advertised. I know this because we have business relationships with companies from this city and our partners are often accommodated in hotels. In this hotel, the condition is really presented very realistically, the rooms are very neat and clean. The breakfast offer is satisfactory. I would especially like to praise the staff who are very kind, smiling and responded immediately to every request we made.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ricardo ari de jesus

Liked: Cleanliness, amenities, property conditions & facilities
excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cristina Garcia

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente zona
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Felipe de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Sara

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel needs some renovations, its kind of old.
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in May 2025
Verified

6/10 Okay

jose

Liked: Amenities
Very good staff . Desk was very helpful at check in . Room attendant and breakfast staff very attentive. Room was good size with good ac unit . Pool was a welcome relief in the hot and humid weather . Area around was very inviting and able to catch a super cheap bus to the downtown area . Ps . Your hotel sign at the front of the building did not turn in at night . PSs although they advertise as a free shuttle to airport they actually can not enter airport property. Just be honest in advertisement .
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Trent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left early waiting on refund
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Maria del Carmen

Habitación limpia y buena ubicación del hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia,servicio de desayuno excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy a la mano todo
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No probamos el desayuno. Las habitaciones demasiado sencillas y baño poco funcional, muy reducido en espacio.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Todo en orden con la habitación y la recepción estuvo muy profesional. Ningún detalle negativo desde el ingreso.
Stayed 1 night in Jan 2026