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Casa Viento Hotel

Property class: 3

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Photo gallery for Casa Viento Hotel

Terrace/patio - Casa Viento Hotel (Ciudad del Carmen)
Pool - Casa Viento Hotel (Ciudad del Carmen)
Lobby - Casa Viento Hotel (Ciudad del Carmen)
Front of property - Casa Viento Hotel (Ciudad del Carmen)
Lobby - Casa Viento Hotel (Ciudad del Carmen)
Casa Viento Hotel provides a restaurant and more. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room, 1 King Bed

View from room

Basic Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 2 Double Beds

View from room

Basic Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Beach/ocean view

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ciudad del Carmen is home to Casa Viento Hotel. Plaza Zentralia Shopping Center and Macumba Seafood Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Laguna de Terminos. Visit our Ciudad del Carmen travel guide
Map
Av. Boquerón del Palmar San Carlos, Ciudad del Carmen, CAM, 24116

What's nearby

  • A religious mural with a central figure surrounded by angels and doves.
    Church of Our Lady of Fatima
    4 min drive - 2.1 miles
  • A church with two towers and a large arched entrance.
    Our Lady of Carmen Church
    9 min drive - 3.4 miles
  • A wooden pier extending into calm waters, leading to a long bridge with multiple supports.
    El Zacatal Bridge
    9 min drive - 3.9 miles
  • Norte Beach
    5 min walk - 0.3 miles
  • Plaza Zentralia Shopping Center
    4 min drive - 2.1 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    10 min drive

Restaurants

  • Restaurante Liverpool
    4 min drive
  • La Mojarrita Beach
    15 min walk
  • El Rey del Marisco
    4 min walk
  • Starbucks
    4 min drive
  • Coccoloba
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 500 per person
  • A restaurant

Restaurants on site

  • Alma y viento

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 per person
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Does Casa Viento Hotel have a pool?

Yes, this property has an outdoor pool.

Is Casa Viento Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 300 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Viento Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Viento Hotel?

Check-out is at noon.

Where is Casa Viento Hotel located?

Situated in Ciudad del Carmen, this hotel is 0.3 mi (0.4 km) from Norte Beach and within 3 mi (5 km) of Plaza Zentralia Shopping Center and Church of Our Lady of Fatima. Resurgimiento Stadium and Domo del Mar Convention Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Viento Hotel Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 79 out of 111 reviews
Rating 8 - Good. 25 out of 111 reviews
Rating 6 - Okay. 4 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that you're right in front of the beach
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with spacious rooms, friendly staff and well kept. The restaurant is great but is only open for breakfast and lunch and closes around 4pm. I would recommend this place, there are many things to do specially night life is vibrant and alive.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff was nice, pool area was pretty, room was big, location was good. There was a cute kitten living in the hotel and I loved that. The room wasn’t clean though. Sheets were stained and there was a huge wad of long hair in the shower. The wifi pretty much never worked.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and friendly staff
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Beautiful boutique hotel with an amazing view. Staff were great and customer service was excellent. The restaurant is very convenient and the food was outstanding. Definitely recommend it.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Property was fantastic! The malecon and beach are amazing.The staff i dealt with were fantastic.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything is good
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went way out of their way to help!!!!! They even found a mistake in one of our internet bookings, and got the Super Bowl on our room tv! They are highly recommended!
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Fabulous location just steps away from the malecón that runs most of the length of the beach. Very friendly reception and housekeeping staff. Room was very clean and comfortable. Kitchen could have been a little cleaner as there were coffee grinds under a few items but with soap and a sponge that was easy to clean up. But bathroom, bedroom and kitchen and small living area were kept clean daily. Very comfortable medium firm bed with a fluffy duvet which was heaven. Parking all round property was safe and convenient. Restaurant had good coffee but we didn’t eat as slightly high priced. Only small cons were pool was too cold to swim most days and internet was not good. They did provide an extender which helped but the network fails often. Quiet location except some sound of music from bars on weekend nights.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación y vista al mar
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frente al mar
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service
El personal no fue tan amable y la comida estaba un poco salada
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente y la comida del restaurante muy buena, solo hay que verificar los horarios ya cierran temprano. La atención de todo el personal fue excelente.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy agradable el hotel, el personal, y la cercanía a la playa
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vista al mar, buena habitación
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet muy lento
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son cómodas y amplias, pero deben garantizar el funcionamiento de los aires acondicionados, no se sentía, igual se agradeceria un espejo fuera del baño en la habitación. El drenaje de la ducha no es suficiente para el flujo del agua. En general el hotel esta bien para descansar, pero pudiera ser excelente si mejoran esos detalles.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Real estuvimos una mala experiencia, las instalaciones no contaban con agua caliente y el servicio del desayuno incluido un día no lo pudimos recibir pues estaba cerrado el restaurante. Y las toallas del hotel estaban ya un poco rotas y deterioradadas.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente hotel, mi favorito de la isla
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto mucho
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Amenities
Mucho ruido, enfrente del hotel hay un antro y por lo tanto no es hotel para descansar. Volumen altísimo de la música.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La habitación perfecta, vista al mar, todo limpio. La ubicación del hotel inmejorable
Stayed 2 nights in Dec 2025