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Azul Hotel & Restaurante

3.0 star property
Hotel in Ciudad del Carmen with a 24-hour front desk and a restaurant

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Photo gallery for Azul Hotel & Restaurante

Exterior
Reception
Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; seafood, ocean views
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

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Showing 1 of 1 room

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Private bathroom
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av Paseo del Mar No. 110 A, Justo Sierra, Ciudad del Carmen, CAM, 24114

What's nearby

  • Church of Our Lady of Fatima - 18 min walk - 1.0 mile
  • Domo del Mar Convention Center - 3 min drive - 1.6 miles
  • Norte Beach - 3 min drive - 1.6 miles
  • El Zacatal Bridge - 5 min drive - 3.2 miles
  • Our Lady of Carmen Church - 5 min drive - 3.2 miles

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 4 min drive

Restaurants

  • ‪Michelandia - ‬7 min walk
  • ‪Pollos y Costillas Gongora - ‬8 min walk
  • ‪Sr. Pez Punta Norte - ‬5 min walk
  • ‪Capiro's Pizzas - ‬9 min walk
  • ‪Calipso - ‬4 min walk

About this property

Azul Hotel & Restaurante

Hotel located in Justo Sierra
At Azul Hotel & Restaurante, you can look forward to a terrace, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Tour/ticket assistance, multilingual staff, and luggage storage
  • A 24-hour front desk, coffee/tea in the lobby, and 1 meeting room
Room features
All guestrooms at Azul Hotel & Restaurante offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Patios, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Azul Ciudad del Carmen
Azul Ciudad del Carmen
Azul Hotel & Restaurante Hotel
Azul Hotel & Restaurante Ciudad del Carmen
Azul Hotel & Restaurante Hotel Ciudad del Carmen

Frequently asked questions

Is Azul Hotel & Restaurante pet-friendly?

No, pets are not allowed at this property.

How much is parking at Azul Hotel & Restaurante?

Self parking is free at this property.

What time is check-in at Azul Hotel & Restaurante?

Check-in start time: 1:00 PM; Check-in end time: noon.

What time is check-out at Azul Hotel & Restaurante?

Check-out is at noon.

Where is Azul Hotel & Restaurante located?

Located in Justo Sierra, this hotel is within 1 mi (2 km) of Domo del Mar Convention Center and Church of Our Lady of Fatima. Carmen XXI Convention Center and Norte Beach are also within 2 mi (3 km).

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Azul Hotel & Restaurante Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 48 out of 111 reviews
Rating 8 - Good. 37 out of 111 reviews
Rating 6 - Okay. 18 out of 111 reviews
Rating 4 - Poor. 4 out of 111 reviews
Rating 2 - Terrible. 4 out of 111 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Amenities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2024

8/10 Good

Sandra

Liked: Staff & service, room comfort

really charming owner and great Indian food

this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop
Stayed 1 night in Oct 2023

4/10 Poor

Olga

Disliked: Cleanliness, property conditions & facilities, room comfort

Simply disgusting.

There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that. Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.
The view of Playa Norte from the balcony of the restaurant
Stayed 4 nights in Feb 2024

2/10 Terrible

Gaelle

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs) He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous) The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand. The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it. We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path. The staff is the unfriendliest ever and that’s all we do : travelling This was really a bad experience
Stayed 1 night in Dec 2023

8/10 Good

Mara G.

Liked: Cleanliness, property conditions & facilities
**
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia fue agradable. El único detalle es que la regadera salía muy dispersa el agua, lo que hizo que enjuagar el cabello fuera tardado
Stayed 1 night in May 2025

10/10 Excellent

Isai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, a unos pasos de la playa
Stayed 1 night in Apr 2025

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el trato del personal, las instalaciones, lo cerca del mar. A muy buen precio!!
Stayed 4 nights in Feb 2025

6/10 Okay

MA ELENA

Liked: Property conditions & facilities
Disliked: Staff & service
Bien
Stayed 1 night in Dec 2024

8/10 Good

RAFAEL

Stayed 5 nights in Jul 2024

10/10 Excellent

Moisés Alfredo

Stayed 1 night in Feb 2024

10/10 Excellent

Marnely

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Jan 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
el cuarto y baño no cumple con las fotos que ofertan y el estacionamiento es pequeño, tuvimos que quedarnos afuera
Stayed 1 night in Dec 2023

6/10 Okay

Miguel Ángel

ESTACIONAMIENTO INSEGURO, QUISIERON ABRIR MI AUTO
Stayed 1 night in Dec 2023

6/10 Okay

Guadalupe

Liked: Cleanliness, staff & service
No hay internet, no se puede trabajar en la habitación, toallas tiesas
Stayed 1 night in Nov 2023

10/10 Excellent

jrobertojrmx

Liked: Cleanliness, staff & service, amenities
En la atención estuvieron excelente en la comodidad es un hotel de paso
Stayed 1 night in Nov 2023

8/10 Good

Alejandra

Stayed 1 night in Nov 2023

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar, el servicio excelente
Stayed 1 night in Oct 2023

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
Un buen lugar para estar
Stayed 1 night in Oct 2023

10/10 Excellent

Julio C

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel excelente y la ubicacion magnifica. El dueno muy amable. Gracias !
Stayed 4 nights in Jun 2023

6/10 Okay

Adolfo

Liked: Property conditions & facilities
Solamente que tenga mejor señal de internet
Stayed 1 night in Jun 2023

2/10 Terrible

Janet Ariadna

Disliked: Cleanliness, property conditions & facilities, room comfort
No servía el aire acondicionado, y estaba la temperatura a más de 40 grados, no me quedé porque no era posible hospedarte son aire acondicionado, y tampoco me regresaron mi dinero de la habitación
Stayed 1 night in Jun 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Maravillosa ubicación frente a la playa

10/10 Excellent

Miguel

Stayed 1 night in Jan 2023