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Hotel Lo Smeraldo

Property class: 4

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Photo gallery for Hotel Lo Smeraldo

A modern multi-story building with a pool in front. - Hotel Lo Smeraldo (Cisternino)
A hotel with a curved facade, multiple balconies, and a sign reading "HOTEL". - Hotel Lo Smeraldo (Cisternino)
A poolside area with sun loungers and umbrellas, a palm tree, and a building with green shutters in the background. - Hotel Lo Smeraldo (Cisternino)
A well-maintained garden with a fountain, a pathway, and various trees. - Hotel Lo Smeraldo (Cisternino)
A view through a window of a landscape with fields, buildings, and a distant coastline. - Hotel Lo Smeraldo (Cisternino)
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Hotel Lo Smeraldo. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A modern bathroom with a glass-enclosed shower, a white sink, and a round mirror.

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A bedroom with a bed, a desk, a chair, a TV, and a painting on the wall.

Double Room

8.0 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a TV, a window with curtains, and a vase with flowers.

Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Cisternino, Hotel Lo Smeraldo is in a rural area. Enoteca Semeraro and San Domenico Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Torre Canne Beach and Itria Valley. Pomona Gardens Botanical Conservatory and Centro Culturale la Luna nel Pozzo are also worth visiting. Visit our Cisternino travel guide
Map
Contrada Don Peppe Sole, 22, Cisternino, BR, 72014

What's nearby

  • A stone pyramid-like structure surrounded by greenery.
    Itria Valley
    1 min walk - 0.0 miles
  • A village with stone-roofed buildings and a white church.
    The Trulli of Alberobello
    31 min drive - 15.1 miles
  • A tiger with its cub in a dry grassland area, surrounded by dense green foliage.
    Zoosafari
    33 min drive - 13.5 miles
  • Torre Canne Beach
    24 min drive - 11.7 miles
  • Lama Monachile Beach
    58 min drive - 31.9 miles

Getting around

  • Fasano Cisternino Station
    16 min drive
  • Papola Casale Airport (BDS)
    52 min drive

Restaurants

  • Fico Caffè
    4 min drive
  • Osteria Piatti Chiari
    5 min drive
  • Micro
    4 min drive
  • Da Tonia
    5 min drive
  • Il Grangusto
    6 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number IT074005A100020757

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Hotel Lo Smeraldo have a pool?

Yes, this property has an outdoor pool.

Is Hotel Lo Smeraldo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Lo Smeraldo?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Lo Smeraldo?

Check-out is at 10 AM.

Where is Hotel Lo Smeraldo located?

Situated in a rural location, this hotel is steps from Itria Valley, and within 3 mi (5 km) of EuroSport Casalini 2001 and Museo del Clima Cisternino. Porta Piccola (Piccola Gate) and Palazzo Lagravinese are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Lo Smeraldo Reviews

8.6

Excellent

9.0

Cleanliness

10

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 41 reviews
Rating 8 - Good. 16 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family as well as couples, so relaxing and loved the views.
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The resort has a good location and potential, but our stay was disappointing in several important aspects. The bedrooms felt quite dated, with some wardrobe doors hanging and in need of maintenance. The kitchen was not well equipped, missing basic accessories that are expected for a comfortable stay, as well as basic cleaning products. Another inconvenience was the pool schedule, as it is closed between 12:30 and 15:30, which limited our ability to enjoy it during the day. Overall, the property would benefit from updates and better attention to basic guest needs and maintenance.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel but the worst service at restaurant

We had a family room which was great but warm. Breakfast was good. The hotel was a bit hard to find but with nice surroundings. The hotel was good but the restaurant was with the worst service we have ever had! The waiter ignored us completely and the food and bill took forever (simple pizza), I would never recommend the restaurant to anyone since I have never experienced such bad service!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto benissimo, la stanza pulita e il personale disponibile e gentile,colazione ottima,abbondante e variegata,contenta della nostra scelta, lo consiglio!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La colazione ottima
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon emplacement pour visiter cisternino et autres villages alentours Dommage que nous n’ayons pas eu de balcon Petit déjeuner copieux
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitacion limpia. Hotel grande bonito.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien et bon rapport qualité prix
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Soggiorno super top !!!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel très calme, personnel très serviable et accueillant. Pizzeria excellente
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel, todo muy bien, bonito y buen servicio, el desayuno muy completo, la habitación muy limpia, buena cama y no ruidosa
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel digne d un 4 étoiles : professionnels, bilingues, disponibles, aux petits soins. Hôtel propre et bien entretenu. Piscine rafraîchissante. Chambre un peu désuète mais confortable et fraîche lors de notre arrivée. Conclusion : très bon rapport qualité/ prix !
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel panoramico!

Ottimo hotel con piscina a 2 passi da Cisternino. Personale gentile e professionale. Complimenti, continuate così!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel molto pulito, zona piscina tranquilla, da rivedere il servizio del ristorante molto lento e disorganizzato.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaggio misto piacere e lavorp

Hotel che avevo già visitato una decina di anni fa e che ho ritrovato con piacere ancora migliore di come lo ricordavo. Colazione e personale da Oscar... La migliore qualità in assoluto! E io di hotels ne giro a decine ogni anno. Piscina e vista sulla valle valgono il prezzo del soggiorno! Giudizio 10 e lode. Ci rivedremo sicuramente!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ben organizzato, pulito, bella la zona piscina e le camere rimodernate con bagni nuovi. Comode le aree a parcheggio. Mi è piaciuto.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza pulita e comoda, personale cortese e attento.
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Männliches personal landesüblich faul aber freundlich. Zimmerservice ok, Roomservice freundlich und Amaturen/WC sauber. Ansonsten oberflächlich und sehr entspannt, landestypische eben. In Deutschland eher drei als vier Sterne.
Stayed 10 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto molto funzionale e pulito. Ottima anche la ristorazione e la piscina. Complimenti a tutto lo staff
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Personale gentilissimo, struttura molto rilassante pulita e tenuta con cura. Massimo confort
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Ottimo Hotel salvo il bagno camera confinante

Hotel è situato in in Bellissimo Posto, unico neo il bagno della camera adiacente confinava direttamente con la nostra camera per cui la stessa risultava molto disturbata .
Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Empfang war sehr freundlich. Lobby groß und aufgeräumt. Englische Sprache an der Rezeption war kein Problem. Zimmer waren geräumig und sauber, das Inventar gepflegt. Frühstück kontinental, Kellner etwas überfordert und nicht der englischen Sprache mächtig. Restaurant sehr zu empfehlen .
Stayed 4 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel anni 60, confortevole, fuori dal paese, in altura, con bel panorama e ampio parcheggio in basso. Staff disponibile. Colazione essenziale.
Stayed 1 night in Jun 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bellavista, pace e fresco.

Un pò fuori dal paese di Cisternino, situato in collina con bella vista e ben ventilato. Un vero piacere nei giorni caldi. L'unica nota negativa é che il penultimo giorno ho chiesto di far colazione all'esterno così come avevo fatto il giorno prima e mi era stato concesso senza problemi, ebbene mi é stato negato pur essendo presenti in sala colazioni io ed una coppia ad un altro tavolo ed ho dovuto far colazione dentro al caldo. Altrimenti tutto é andato bene. Gentilissimo anche il portiere di notte che mi ha preparato un antipasto veloce alle 1 di notte, purtroppo ero arrivato tardi in aeroporto e non ho trovato dove cenare prima, quindi un BRAVO al portiere di notte che ho premiato con una lauta mancia. Se ritorno in quei luoghi sicuramente ci andrò di nuovo.
Stayed 4 nights in Jul 2019