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Pesona Alam Resort & Spa

4.0 star property
Family-friendly hotel with 3 outdoor pools and a full-service spa

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Photo gallery for Pesona Alam Resort & Spa

3 outdoor pools
Lobby lounge
Garden view
Deluxe Standard | Garden view
Deluxe Villa, 3 Bedrooms, Garden View | Living area | LCD TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • Spa
  • Parking included
  • Pool

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Living area | LCD TV

Superior Villa, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Blackout drapes/curtains
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Villa, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Superior Villa, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Villa, 3 Bedrooms

Deluxe Villa, 3 Bedrooms | Living area | LCD TV

Deluxe Villa, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
LCD TV
Blackout drapes/curtains
  • 100 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Standard

Minibar, in-room safe, desk, laptop workspace

Deluxe Standard

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room with Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room with Mountain View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for One Bedroom Superior Villa

Private kitchen | Coffee/tea maker

One Bedroom Superior Villa

  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Deluxe Villa

Interior

Three Bedroom Deluxe Villa

  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Two Bedroom Superior Villa

Minibar, in-room safe, desk, laptop workspace

Two Bedroom Superior Villa

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Jalan Taman Safari No. 101, Cisarua, West Java, 16750

What's nearby

  • Cisarua Bogor Tea Garden - 2 min drive - 0.7 miles
  • Taman Safari Indonesia - 7 min drive - 1.8 miles
  • Puncak Tea Plantation - 8 min drive - 3.7 miles
  • Dhamma Java Vipassana Meditation Centre - 17 min drive - 8.9 miles
  • Cibodas Botanical Gardens - 19 min drive - 8.9 miles

Getting around

  • Tanjakan Empang Station - 24 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 122 min drive

Restaurants

  • ‪KFC - ‬8 min drive
  • ‪Sindbad Restaurant - ‬5 min drive
  • ‪Ateera Restaurant & Cafe - ‬5 min drive
  • ‪Restoran Rain forest - ‬6 min drive
  • ‪Cafe Onta - ‬6 min drive

About this property

Pesona Alam Resort & Spa

Upscale family-friendly hotel near Taman Safari Indonesia
Located close to Puncak Tea Plantation, Pesona Alam Resort & Spa provides mini golf, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. The on-site restaurant, The Banyan All Day Dining, features international cuisine. Enjoy the gym, as well as activities like archery. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also find perks like:
  • 3 outdoor pools and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a banquet hall
  • A computer station, luggage storage, and a front-desk safe
Room features
All 138 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Showers, bidets, and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, recycling, and coffee/tea makers

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Halimun
  • The Banyan All Day Dining

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2015
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a deposit at the time of booking the reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pesona Alam Resort Cisarua
Pesona Alam Resort
Pesona Alam Cisarua
Pesona Alam Resort & Spa Hotel
Pesona Alam Resort & Spa Cisarua
Pesona Alam Resort & Spa Hotel Cisarua

Frequently asked questions

Does Pesona Alam Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Pesona Alam Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pesona Alam Resort & Spa?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Pesona Alam Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pesona Alam Resort & Spa?

Check-out is at noon.

Where is Pesona Alam Resort & Spa located?

Located in the mountains, this family-friendly hotel is 2.6 mi (4.1 km) from Taman Safari Indonesia and 6.8 mi (10.9 km) from Puncak Tea Plantation.

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Pesona Alam Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 36 reviews
Rating 8 - Good. 10 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Indra

Liked: Cleanliness, staff & service
The food (breakfast) is not good but expensive
Stayed 1 night in Jan 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You're in the middle of paradise here! Totally beautiful and serene. This is tea country with tea plantations surrounding the area My only complaint was at the restaurant which charged me almost USD 3 for green tea! Apparently, the only free tea is one local brand but since they are in tea country, I believe they could do better by offering what is local.
Stayed 2 nights in Oct 2022

6/10 Okay

Shih Yu

Disliked: Cleanliness, property conditions & facilities, room comfort

不是很好

首先是環境的整潔，霉味因為海拔受影響，但是飯店的清潔做的很不好，都仍有果蠅在各個廁所飛行，真的非常不可接受。 沐浴乳也沒有檢查，居然用完了
Stayed 1 night in Feb 2025

10/10 Excellent

Badr

Stayed 2 nights in Jan 2025

8/10 Good

Raj

Stayed 1 night in May 2024

10/10 Excellent

Hashim

Stayed 4 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Shun yuan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Cunhok

Stayed 1 night in May 2023

8/10 Good

Helge

Stayed 1 night in May 2023

10/10 Excellent

Auwd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

8/10 Good

Thio Jemmi

Stayed 1 night in Jun 2022

10/10 Excellent

flelianty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star new Hotel in Puncak

Nice 4* hotel.. room 24 m . Minimalist modern style... perfect for family with kid. There is a sofa bed. Wanna come back again to try their spa n tea break package Location just side by side with Botanica Santuary Hotel 5*
Stayed 1 night in Apr 2022

4/10 Poor

indra

Disliked: Staff & service
We stayed in villa with 3 rooms for 3 night. We got problems with water heater, internet connection, TV, and intercom in day 2 so that totally we can’t do anything there and outside is raining. The sad thing we called the services, it is so slow and need to call many times.
Stayed 3 nights in Dec 2021

10/10 Excellent

Fendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Marthen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and view and good services
Stayed 1 night in Oct 2021
This review was submitted before 2018 and has not been verified.

10/10 Excellent

moayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was amazing

Recommended for all They have nice rooms And clean I think it's best choice in puncak
Stayed 4 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sharon, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Fantastic short relaxing break in a lovely location
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

タマンサファリの前後に最適です

タマンサファリに非常に近く、なかなか綺麗で景色が良く朝食も美味しく日本人に合うものなので、この値段で渋滞を避けられ非常に良かったです。前泊、後泊にオススメします。Wi-Fiは全く駄目ですが私の部屋ではBOLTが使えました。虫もそんなに気になりません。屋外プールは思ったより小さく冷たいですが、プレイグラウンドのトランポリンなど小さい子供が体を動かすところはあります。そのほか、全体にインドネシア基準で考えたら平均以上といえます。（もちろん、日本基準だとツッコミどころ満載です）私は前泊に使いましたが近すぎて渋滞がなく、あっというまに着いてしまいサファリホテルの駐車場に入れられてしまって、駐車場の出口の渋滞で１時間近くロスしました。。。
This review was submitted before 2018 and has not been verified.

6/10 Okay

Daigo, Jakarta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

設備はいいが、サービスが

ヴィラに泊まりました。部屋はきれいで気持ちよく過ごせました。気になった点はバスタブがなかったとこ。ヴィラまでグレードアップしてお金を払っているので、バスタブはあってもいいのではと思いました。 残念な点は、サービス。まず、ルームサービスの担当者が英語がほとんど喋れすインドネシア語で話して下さいという状況。四つ星でこれはどうかと。 次に館内設備を示した部屋に置いてある館内案内が情報不足。もっと館内を探索したくなるような案内にすべき。また、マッサージの価格も改訂前であった。 また、ホテルの名前にSPAと唄っていながら、マッサージは可もなく不可もなくで、その後体に着いたオイルを洗うシャワーがマッサージ部屋に付いておらず、自分の部屋に戻らなければならない。また、SPAと言う割にジャグジーはない。 プンチャックという立地もあると思いますが、サービス頑張って下さい
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tekom, Tangerang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great moment

awesome
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Raden Andry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place Pesona Alam

Nice place with good service ....
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

mentor

Disliked: Staff & service, room comfort

Terrible Service but Nice hotel.

The hotel is beautiful but the service is terrible. I make request for high floor and they gave me the first floor with worst view ever. The swimming pool was empty during my stay and the the room was very simple. Apart from this i would say that the hotel itself is nice and the view is amazing.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Abdullah A.

Liked: Cleanliness, staff & service, room comfort

Good stuff

When I reached the hotle I supprised, my villa (surprier villa) maintains 3 single beds which is not enough for 4 people. But the manager was so helpful his name is Akbar and he upgraded my booking to bigger villa for free.