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Welcome Suites Springdale

2.5 star property
Hotel in Cincinnati with free parking

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Photo gallery for Welcome Suites Springdale

Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 3 of 3 rooms

Suite, 1 Queen Bed, Accessible, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the neighborhood

Map
11645 Chesterdale Road, Cincinnati, OH, 45246

What's nearby

  • Sharonville Convention Center - 16 min walk - 0.9 miles
  • Topgolf - 8 min drive - 3.0 miles
  • Winton Woods Park - 9 min drive - 4.2 miles
  • Liberty Center - 13 min drive - 10.3 miles
  • Kenwood Towne Centre - 14 min drive - 11.8 miles

Getting around

  • Cincinnati Union Terminal - 21 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Firehouse Subs - ‬3 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Dave & Buster's - ‬18 min walk

About this property

Welcome Suites Springdale

Property highlights
Welcome Suites Springdale provides amenities like laundry facilities and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A vending machine, a banquet hall, and 1 meeting room
  • Smoke-free premises, an elevator, and a front-desk safe
Room features
All 72 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other amenities include:
  • Bathrooms with shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • Kitchenettes, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1880
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per night (maximum USD 150 per stay), plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 10 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crossland Economy Studios-Cincinnati-Springdale-Tri-Cty Mall
Crossland Economy Studios Cincinnati Springdale Tri Cty Mall
Welcome Suites Springdale Hotel
Studio 6 Cincinnati Springdale OH
Studio 6 Springdale OH Cincinnati
Welcome Suites Springdale Cincinnati
Welcome Suites Springdale Hotel Cincinnati

Frequently asked questions

Is Welcome Suites Springdale pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a deposit of USD 75 per stay and a fee of USD 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Welcome Suites Springdale?

Self parking is free at this property.

What time is check-in at Welcome Suites Springdale?

Check-in start time: 6:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Welcome Suites Springdale?

Check-out is at noon.

Where is Welcome Suites Springdale located?

Situated in Cincinnati, this hotel is within 1 mi (2 km) of UC Health Primary Care and Sharonville Convention Center. Van Cleve Park and RockQuest Climbing Center are also within 3 mi (5 km).

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Welcome Suites Springdale Reviews

Reviews

6.2
Rating 10 - Excellent. 40 out of 171 reviews
Rating 8 - Good. 40 out of 171 reviews
Rating 6 - Okay. 23 out of 171 reviews
Rating 4 - Poor. 20 out of 171 reviews
Rating 2 - Terrible. 48 out of 171 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Erika

Wasn't bad!
Stayed 2 nights in Apr 2025

2/10 Terrible

Cagdas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Regretful
Stayed 1 night in Apr 2025

4/10 Poor

Eric

Disliked: Amenities
Wo me up @ 9::00 to ask for next day stay or tell me i had to leave i work night shift and realize i had to pay baby roaches in shower area and last was rude when ask why was you coming to door this early she said that the way they do things around here
Stayed 2 nights in Apr 2025

4/10 Poor

Rosaleena

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited for towels the whole night and never got them.
Stayed 1 night in Apr 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty property. Room wasnt cleaned properly. Had roaches and you can smell smoke coming from the rooms. Outdated place.
Stayed 1 night in Mar 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities
Staff were nice and tried to accommodate us but the rooms were smelly and in poor condition.
Stayed 1 night in Nov 2024

4/10 Poor

kevin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
TV remote didnt work. No staff aftre 9. . Door key would not work. Heat would not work. No trash cans. Building was horrible inside. Rooms too.
Stayed 2 nights in Apr 2025

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
If you go to Cincinnati you got to stay here the best Embassy great quality very friendly people
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great atmosphere, and great customer service

Everyone in the staff there was so nice and friendly and also very welcoming. The atmosphere of this hotel is very nice. We ended up here after a weird mishap with our original booking for our trip to Cincinnati. The rooms were nice and clean, the pool was great, the breakfast was good, and also the whole atmosphere was genuinely excellent. If i ever make it down to Cincinnati again I am definitely going to stay at the LivINN hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Jinnie

Liked: Cleanliness
It's difnetly does not look like the pictures the inside of the door frame fell off the first day I arrived there are supposed to be fixing it and givein me a discount don't know until I'm off work
Stayed 7 nights in Feb 2025

10/10 Excellent

Nathan

Liked: Staff & service, amenities, property conditions & facilities
Staff were great. Let me choose my own check out time from checking in so late. Allowed me to live as I chose. Were helpful, understanding, and compassionate in the area of being late to pay.
Stayed 1 night in Nov 2024

2/10 Terrible

Aimee

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
That place needs shut down
Stayed 1 night in Apr 2024

2/10 Terrible

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They kept both our driver licenses under counter for about 5 minutes doing something when we checked in. No elevator had to go up 3 flights of stairs with bad hip and knees. Opened door on 3rd floor an Marijuana smell knocked us over. No working tv no working phone There was no coffee pot waste basket or wash cloths and the air didn't work as it should but could have overlooked that. The lady at front desk and the maintenance man were very courteous and the room had been recently been painted and maybe new flooring
Stayed 1 night in Mar 2025

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unprofessional
Stayed 7 nights in Jan 2025

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room for me
Stayed 1 night in May 2024

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival was told that they canceled our reservation and felt that it was ok that they called while we were on the plane flying from Phoenix with no place to stay will never stay here
Stayed 2 nights in Jul 2022

2/10 Terrible

Gabrielle

Disliked: Staff & service
They did not have a room available when I attempted to check in (despite having reserved and paid for my room through Expedia)
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No TV, no waste basket, no soap.... Staff was friendly
Stayed 2 nights in Apr 2023

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities
No utensils in the room, and there were roaches in the room
Stayed 8 nights in Oct 2023

2/10 Terrible

Alona

COMPLAINT- REFUND NEEDED

The hotel was overbooked, therefore, I did not have a room. I had to scramble and find another hotel. I need a refund immediately. What is the process for this? 404-644-7275
Stayed 2 nights in Jun 2023

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE COMMUNICATION

They call me Saturday morning to let me know they overbooked and cancelled my reservation. Very dissatisfied with the service.
Stayed 1 night in Aug 2023

6/10 Okay

Haley

Liked: Room comfort
The main issue was when I got there my room was not ready at all. Bed not made room not clean. And in the system it told them it was ready so when I walked in I was upset that I couldn’t lay right down and relax
Stayed 1 night in Aug 2023

2/10 Terrible

David

I had a text from Welcome Suites that they overbooked and therefore had no room for me. They should cut off taking reservations from Expedia if they can’t honor them. I tried calling Expedia to have another hotel reservation but Expedia doesn’t have a phone number to contact. Ended up booking another hotel that was $80 more money. Not a good experience.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Nope

This place is terrible. We checked in and as soon as we walked in the room we turned around and left. We did not stay there. We asked for a refund which is still pending. The rooms were run down and dirty. The shower curtain had holes, the bed looked more like a cot than a bed. There was what looked like dried blood from meat in the freezer. Do not recommend. Sorry no pics but we got out of there as fast as we could.
Stayed 1 night in May 2023