Candlewood Suites Cincinnati Northeast-Mason by IHG

3.5 star property
Travelers can stay active in the 24-hour fitness center or unwind by the indoor pool, where the attentive staff is always ready to enhance the stay

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Photo gallery for Candlewood Suites Cincinnati Northeast-Mason by IHG

Exterior - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
Indoor pool - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
Property amenity - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
Reception - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
Exterior - Candlewood Suites Cincinnati Northeast-Mason by IHG (Mason)
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel, offers a welcoming atmosphere near Liberty Center. Guests enjoy the indoor pool, 24/7 gym access, and free WiFi in every room. Multilingual staff and express check-out ensure smooth departures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed (Walk-in Shower)

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, Multiple Beds (Bath Shower Combo)

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Mason, Candlewood Suites Cincinnati Northeast-Mason by IHG is in a shopping district and near theme parks. Liberty Center and Kenwood Towne Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kings Island and Cincinnati Zoo and Botanical Garden. Sharonville Convention Center and Cincinnati Premium Outlets are two other places to visit that come recommended. Visit our Mason travel guide
Map
5070 Natorp Blvd, Mason, OH, 45040

What's nearby

  • www.alamy.com
    Kings Island
    8 min drive - 6.4 miles
  • Deerfield Towne Center
    12 min walk - 0.7 miles
  • Regal Deerfield Town Center
    14 min walk - 0.8 miles
  • Arbor Square
    2 min drive - 1.5 miles
  • Governor's Plaza
    3 min drive - 1.7 miles

Getting around

  • Cincinnati Union Terminal
    26 min drive
  • Hamilton, OH (HAO-Butler County Regional)
    27 min drive

Restaurants

  • Chick-fil-A
    5 min walk
  • McDonald's
    16 min walk
  • 50West Brewing CO. Deerfield Township
    10 min walk
  • Dutch Bros
    18 min walk
  • Pins Mechanical Company
    6 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 4:00 AM to 1:00 PM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Frequently asked questions

Does Candlewood Suites Cincinnati Northeast-Mason by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Candlewood Suites Cincinnati Northeast-Mason by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Cincinnati Northeast-Mason by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Candlewood Suites Cincinnati Northeast-Mason by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Candlewood Suites Cincinnati Northeast-Mason by IHG located?

Situated in a shopping district, this hotel is within 9 mi (15 km) of Kings Island, Liberty Center, and Kenwood Towne Centre. Sharonville Convention Center and Cincinnati Premium Outlets are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candlewood Suites Cincinnati Northeast-Mason by IHG Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 588 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very well arranged.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Byron

Liked: Staff & service
My stay was top notch. Staff very accommodating. Will stay here again when I’m in town.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room for the price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Very clean room, great shower and very comfortable bed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms & staff friendly. Room temperature was great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff! The room was clean and comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shawntay

Liked: Cleanliness, staff & service, amenities
Great stay!!! Wonderful staff!!! Thanks Noah for your service!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great service, awesome room, perfect price!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean hotel.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Carlos and Rachelle

Liked: Cleanliness, staff & service, amenities
Nice staff nice rooms
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparkling clean, minimal services facility, excellent staff, and a Graeter’s ice cream store just a short walk or wheel next door - yum! Very restful. Didn’t care for some of the other guests putting their garbage bags and other mess outside their rooms, but that’s them being rude slobs, not the hotel’s fault, and I was too tired from a long drive to call the front desk to ask it to be removed. What can you do? Humans, right? Thinking we’re the superior species when we don’t even clean up what we make messes of. Pfui.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eboni

Liked: Cleanliness, property conditions & facilities
Everything was amazing more than what I expected and the room rate was very reasonable.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Location and staff were accommodating during stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, property conditions & facilities
Great , clean and safe area.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
Great room and friendly employees.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff working at check in was extremely nice and helpful. Place was very well kept and clean.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
Room was very clean. Parking was excellent service was great kid loved the pool near everything great weekend place to stay.
Stayed 1 night in Jan 2026
Verified

8/10 Good

IVEY

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness’s of the hotel common area and room. Pool was coral and warm
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
The staff is amazing. Very polite and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
Spotless room. Comfortable. Staff were friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities
clean room staff verg helpful close to a lot .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 nights. The room was clean, the beds comfortable and the location was great for what we needed.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and awesome location. Def recommend
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, amenities
Spacious room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Excellent Check in staff
Stayed 2 nights in Nov 2025