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Mercure Cieszyn

3.0 star property
Hotel in Cieszyn with a sauna and a 24-hour front desk

Choose dates to view prices

Mercure Cieszyn is centrally located, offering easy access to shopping and dining. Guests can relax in the sauna, enjoy regional Polish dishes at Hotelowa restaurant, and use high-speed WiFi. The hotel features an arcade room for entertainment and 24/7 attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Desk, blackout drapes, soundproofing, free WiFi

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Sofa bed - double
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Motelowa 21, Cieszyn, Silesian, 43 400

What's nearby

  • Piast Castle Tower - 3 min drive - 1.1 miles
  • Cieszyn Romanesque Rotunda - 3 min drive - 1.1 miles
  • Museum of Cieszyn Silesia - 4 min drive - 1.7 miles
  • Werk Arena - 18 min drive - 10.0 miles
  • Szczyrk Ski Resort - 44 min drive - 41.8 miles

Getting around

  • Cieszyn Station - 4 min drive
  • Ostrava (OSR-Leos Janacek) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Korbasowy Dwor - ‬4 min walk
  • ‪Cafeteria Corso - ‬4 min drive
  • ‪Kornel i przyjaciele - ‬4 min drive

About this property

Mercure Cieszyn

Property highlights
Take advantage of a terrace, a garden, and an arcade/game room at Mercure Cieszyn. For some rest and relaxation, visit the sauna. The on-site Polish cuisine restaurant, Hotelowa, offers breakfast, lunch, dinner, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and a porter/bellhop
  • A 24-hour front desk, an elevator, and a front-desk safe
Room features
All 78 rooms have amenities such as free WiFi, sound-insulated walls, and free bottled water.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Blackout drapes/curtains and sound-insulated walls
  • LCD TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 55 for adults and PLN 27.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelowa

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Library
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 55 for adults and PLN 27.50 for children
  • Self parking fee: PLN 35 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

Is Mercure Cieszyn pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Cieszyn?

Self parking is available for PLN 35 per day. Limited spots are available.

What time is check-in at Mercure Cieszyn?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Cieszyn?

Check-out is at noon.

Does Mercure Cieszyn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Cieszyn located?

Situated in Cieszyn, this hotel is within 2 mi (3 km) of Piast Castle Tower, Gora Zamkowa, and Cieszyn Romanesque Rotunda. Museum of Cieszyn Silesia and Tesin Theatre are also within 3 mi (5 km). Cieszyn Station is 25 minutes by foot.

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Mercure Cieszyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 133 reviews
Rating 8 - Good. 44 out of 133 reviews
Rating 6 - Okay. 18 out of 133 reviews
Rating 4 - Poor. 5 out of 133 reviews
Rating 2 - Terrible. 2 out of 133 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다.

머큐어 호텔은 어딜 가도 잘 유지 하는것 같음
Stayed 1 night in May 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024

4/10 Poor

Frank, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022

4/10 Poor

Luca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima esperienza

Mi stupisco come sia possibile che la catena Accor possa mantenere la licenza a quest'albergo. La camera ha un odore di stantio, i vetri della finestra sono opachi, la moquette vecchia e il letto con materasso a molle scomodo. Le tende non oscurano la luce esterna e manca l'aria condizionata. Il wi-fi in camera è difficoltoso e assente nella zona letto. La colazione è scarsa. La camera non è stata rifatta. Alla reception mi hanno detto che avrei dovuto chiederlo espressamente. Pessima esperienza
Stayed 2 nights in Jul 2022

6/10 Okay

Eugenio

Liked: Cleanliness, staff & service
Niente frigo, niente aria condizionata, esterni trascurati.
Stayed 1 night in Jun 2022

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Wszystko ok poza budzeniem przez obsluge sprzatajaca
Stayed 1 night in Nov 2021

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities

Kort vistelse på genomresa

Trevligt hotell med utmärkt personal.Mycket bra frukost.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bez szału

Parking zaniedbany, ale obszerny. W hotelu brak klubiku dla dzieci, o którym mowa w ofercie. Pokoje bez klimatyzacji (gdy było 30st na zewnątrz było to dość uciążliwe) oraz lodówki. Łazienka była ddość stara. Meble też dość wiekowe, ale raczej w dobrym stanie. Obsługa ok. Hotel jednak wymaga nakladu finansowego.
Stayed 2 nights in Jul 2021

8/10 Good

Sebastian

Liked: Cleanliness, staff & service
Obiekt wiekowy bez klimatyzacji. W zamian pokoje bardzo wygodne i przestronne. Obsługa miła i pomocna. Śniadania świeże i smaczne.
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel swoje lata świetności ma juz dawno za sobą, wewnątrz czysto i schludnie, wyposażenie pokoi na średnim poziomie, meble już stare i zużyte ale z zewnątrz to tragedia. Na plus to miła obsługa i dobre śniadanie.
Stayed 1 night in Mar 2020

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

transit

dated bedrooms
Stayed 1 night in Sep 2019

8/10 Good

Sverrir

Liked: Cleanliness, staff & service, room comfort

Cozy hotel in an interesting region

A cozy hotel located in the heart of a region that has a lot to offer. Regardless if it is a walk in the lovely city of Cieszyn (and across the bridge to the Czech Republic) or a drive to Auswitch and Krakow this region is fascinating. Breakfast was a bit monotonous but good and the restaurant and bar were excellent.
Stayed 2 nights in Jul 2019

6/10 Okay

Alexander, Germany

Liked: Cleanliness, staff & service, property conditions & facilities

Schlchte Schallisolierung

schlechte Schallisollierung, Bett war unbequem, sonst alles in Ordnung
Stayed 1 night in Jul 2019

8/10 Good

Svein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt greit hotell et stykke fra sentrum. Fantastik imøtekommende betjening
Stayed 1 night in Jul 2019

10/10 Excellent

Günter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Business Hotel

Silent, what is very important for me
Stayed 1 night in May 2019

6/10 Okay

Georg

Liked: Cleanliness, staff & service

Nah und ruhig gelegen in der Nähe der Autobahn

Kurzer Weg zur Autobahn. Weit vom Zentrum weg. Umgebung nicht so ansprechend. Betten viel zu weich. Freundliche Rezeption.
Stayed 1 night in May 2019

10/10 Excellent

Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

trevligt vistelse

mycket bra hotel rena trevliga rum,underbar frukost,trevlig personal
Stayed 1 night in May 2019

10/10 Excellent

Vasilii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Шикарный номер. Отличный завтрак. Персонал на высшем уровне. Так случилось что друзья забыли ценные вещи в отеле, написал на электронную почту и через несколько минут ответили, что наши вещи ждут нас в отеле. Планируем вернуться снова.
Stayed 1 night in Apr 2019

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

very nice 3 star hotel, good value for the price paid
Stayed 1 night in Mar 2019

4/10 Poor

Tomas

Liked: Cleanliness
Disliked: Staff & service
Lampor tändes o släcktes mitt inatten. Ingen riktig mat i restaurangen. Väldigt sparsamt gym
Stayed 1 night in Oct 2018

8/10 Good

Pal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genomresa

Mycket bra hotell,vi har bott där säkert 10ggr.Vi åker genom Polen för att ta båten från Gdansk.Bra rum och frukost.
Stayed 1 night in Sep 2018

8/10 Good

Novak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hodnocení

Hotel dobrého standardu. Dobré snídaně. Na odlehlejším místě. V okolí dvě restaurace.
Stayed 2 nights in Aug 2018

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, room comfort

Jakosć adekwatna do ceny.

Nie spędziłam w tym hotelu za dużo czasu bo tylko na nocleg wpadałam. Budynek stary, ale jakoś utrzymany. Pokoje czyste, w łazience trochę "wilgotny" zapach. Śniadania dość ubogie ale smaczne. Jak za tą cenę nic w okolicy lepszego nie było.
Stayed 2 nights in Jul 2018

8/10 Good

Marek

Liked: Cleanliness, staff & service, room comfort
bardzo fajny hotel. Uprzejma obsługa, bardzo czysty pokój, smaczne śniadanie.
Stayed 1 night in Aug 2018

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