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Mercure Chur City West

4.0 star property
Pet-friendly hotel with a rooftop terrace connected to a shopping center in Chur

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Photo gallery for Mercure Chur City West

Premium bedding, down comforters, pillowtop beds, free minibar
Bowling
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining
Superior Room, 1 Double Bed, Corner | Bathroom | Shower, designer toiletries, hair dryer, bathrobes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Deluxe Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds, Mountain View

Comfort Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, View, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, View, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, View, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Corner

Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Comercialstrasse 32, Chur, GR, 7000

What's nearby

  • Chur-Brambuesch Gondola - 16 min walk - 0.9 miles
  • St. Martinsplatz Square - 2 min drive - 1.1 miles
  • Obertor Building - 2 min drive - 1.1 miles
  • Rhyetian Railway Building - 3 min drive - 1.4 miles
  • Kanzeli-Brambuesch Ski Lift - 5 min drive - 1.8 miles

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Gusto Pizzeria - ‬8 min walk
  • ‪Italy 1901 - ‬14 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Konditorei Merz - ‬14 min walk

About this property

Mercure Chur City West

Upscale hotel connected to a shopping center
A bowling alley, a grocery/convenience store, and a rooftop terrace are just a few of the amenities provided at Mercure Chur City West. The on-site Regional cuisine restaurant, Towers City West Rest., offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Smoke-free premises, ATM/banking services, and a billiards/pool table
  • A front-desk safe, a porter/bellhop, and a banquet hall
Room features
All guestrooms at Mercure Chur City West boast comforts such as premium bedding and heated floors, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Heated floors, separate sitting areas, and cribs/infant beds

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 15 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping mall

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night
Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children
  • Covered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

Is Mercure Chur City West pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Chur City West?

Self parking is available for CHF 15 per day. Limited spots are available.

What time is check-in at Mercure Chur City West?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Chur City West?

Check-out is at 11 AM.

Where is Mercure Chur City West located?

Situated in the business district, this hotel is within 1 mi (2 km) of Bowling Rock 'n' Bowl, Chur-Brambuesch Gondola, and Alpine Passes Trail. AdventureRooms Chur and Rhine are also within 2 mi (3 km). Chur (ZDT-Chur Train Station) is 25 minutes by foot and Chur Station is 26 minutes.

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Mercure Chur City West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 327 reviews
Rating 8 - Good. 122 out of 327 reviews
Rating 6 - Okay. 13 out of 327 reviews
Rating 4 - Poor. 3 out of 327 reviews
Rating 2 - Terrible. 5 out of 327 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

The hotel is very clean and amenities is good.
Stayed 2 nights in May 2025

10/10

Excellent property, very helpful staff.
Stayed 1 night in May 2025

10/10

convenient
Stayed 1 night in May 2025

10/10

Cleaning
Stayed 3 nights in May 2025

10/10

Great location and excellent food
Stayed 1 night in Sep 2024

10/10

Perfect location for the cable car, quick bus ride into town and train station (bus is free, hotel offer)
Stayed 2 nights in Oct 2024

6/10

Breakfast was horrible and its nor worse 50 chf.
Stayed 1 night in May 2025

10/10

Really nice decor, furnishings and ambience. Loved staying here. Attached to a decent shopping centre connected by aerobridge to cinema/restaurant centre with the best burger place for miles (Hans Im Gluck).
Stayed 1 night in Dec 2024

10/10

Is a nice clean hotel, the view is spectacular.
Stayed 1 night in Aug 2024

8/10

10 minute drive from city center. Near shopping mall.
Stayed 2 nights in Dec 2024

10/10

Great new modern hotel and easy to get around with the bus stop just in front.
Stayed 1 night in Jan 2024

10/10

Easy to get to
Stayed 1 night in Aug 2024

10/10

Wonderful. Great time. Staff were fantastic
Stayed 1 night in Aug 2024

10/10

Very comfortable and easily accessible!
Stayed 2 nights in Jun 2024

10/10

Nice big room with great views of the mountains!
Stayed 2 nights in Sep 2023

10/10

Modern clean and excellent staff
Stayed 1 night in Mar 2023

10/10

Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.
Stayed 1 night in Mar 2024

10/10

Simple yet clean. Staff is friendly. Better pillows should be provided in the rooms
Stayed 1 night in Aug 2024

10/10

Location
Stayed 1 night in Dec 2023

10/10

Confortable
Stayed 1 night in Aug 2024

10/10

The view was spectacular and the concierge was very helpful. There weren’t many options for dining on Sundays.
Stayed 1 night in Apr 2024

6/10

Don’t check in after 10pm. You will have to go to another hotel just to pick up keys. If you don’t have a driver or a car you’re in trouble. We checked inn late because our flight was delayed.
Stayed 1 night in Dec 2024

10/10

Awesome
Stayed 1 night in Jan 2024

8/10

The room was spacious and bright with large glass windows. Front desk was very helpful and proximity to shopping made misc travel needs easy. While outside the city center a 6 min bus to downtown / city center, makes things manageable without a car. Overall a pleasant experience would recommend for those looking to recover from extended travel.
Stayed 3 nights in Oct 2023

10/10

Excellent quality accommodation for our short stay in Chur. Even though not in the old town, we could have used the complementary bus pass to travel in if we had had more time. Views from 9th floor rooms amazing.
Stayed 1 night in Apr 2023