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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property
Travelers start their day with a complimentary breakfast before exploring nearby Petco Park or relaxing by the outdoor pool at this convenient Chula Vista hotel

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Lobby - SureStay Hotel by Best Western Chula Vista San Diego Bay (Chula Vista)
Exterior - SureStay Hotel by Best Western Chula Vista San Diego Bay (Chula Vista)
Outdoor pool - SureStay Hotel by Best Western Chula Vista San Diego Bay (Chula Vista)
Reception - SureStay Hotel by Best Western Chula Vista San Diego Bay (Chula Vista)
Restaurant - SureStay Hotel by Best Western Chula Vista San Diego Bay (Chula Vista)
Located in Chula Vista, SureStay Hotel by Best Western San Diego Bay provides guests with free breakfast and WiFi. The property features an outdoor pool, laundry facilities, and convenient parking options. Previous visitors particularly appreciate the helpful hotel staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(114 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(86 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom | Shower, hair dryer, towels

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

About the neighborhood

Located in Chula Vista, SureStay Hotel by Best Western Chula Vista San Diego Bay is near a metro station and by the ocean. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit USS Midway Museum and San Diego Zoo. Check out an event or a game at Petco Park, and consider making time for Waterfront Park, a top attraction not to be missed. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Chula Vista travel guide
Map
699 E St, Chula Vista, CA, 91910

What's nearby

  • Rear view of a ferry boat, San Diego Bay, San Diego, California, USA
    San Diego Bay
    4 min drive - 2.4 miles
  • Chula Vista Bayside Park
    Chula Vista Bayside Park
    5 min drive - 2.1 miles
  • Chula Vista Center
    3 min drive - 1.0 mile
  • Living Coast Discovery Center
    4 min drive - 1.2 miles
  • Safe Harbor Bayfront Marina
    5 min drive - 2.6 miles

Getting around

  • Bayfront - E St. Trolley Station
    5 min walk
  • Old Town Transit Center
    17 min drive
  • San Diego Intl. Airport (SAN)
    21 min drive

Restaurants

  • Starbucks
    3 min drive
  • McDonald's
    3 min walk
  • Circle K
    12 min walk
  • Jack in the Box
    3 min drive
  • Jack in the Box
    2 min drive

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel near San Diego Bay
SureStay Hotel by Best Western Chula Vista San Diego Bay provides amenities like free continental breakfast and laundry facilities. Guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and multilingual staff
  • A vending machine and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 106 rooms offer comforts such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and hair dryers
  • 32-inch LCD TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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  • Breakfast included
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8.2 out of 10, Very Good, 1,457 reviews
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is SureStay Hotel by Best Western Chula Vista San Diego Bay pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Chula Vista San Diego Bay located?

Situated by the ocean, this hotel is within 1 mi (2 km) of San Diego Bay and Chula Vista Center. Chula Vista Bayside Park is 2 mi (3.2 km) away. Bayfront - E St. Trolley Station is only a 5-minute walk and H St Trolley Station is 25 minutes.

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Reviews

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

8.0

Very Good

7.8

Cleanliness

7.6

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 794 out of 1683 reviews
Rating 8 - Good. 383 out of 1683 reviews
Rating 6 - Okay. 231 out of 1683 reviews
Rating 4 - Poor. 117 out of 1683 reviews
Rating 2 - Terrible. 158 out of 1683 reviews

Reviews

Verified

8/10 Good

Gilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome the central location ,the customer service is outstanding, the parking , delicious breakfast I highly recommend this place 🙂
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and welcoming! Perfect location right off the freeway :)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gabe

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, clean rooms and the staff very helpful and respectful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE, CLEAN ROOM WITH ATTENTIVE STAFF
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Gilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nice, good customer service,dining options near the hotel .
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Annie Liza

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good customer service and staff.
Stayed 1 night in Jan 2026
Verified

8/10 Good

kassandra

Liked: Cleanliness
Room was fine, and pretty clean. The area is okay, too. Stayed for a couple of days during a busy week. The staff was very nice and friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, nice room with microwave and fridge. Staff was very attentive, friendly, and welcoming.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Peggy

Clean rooms just need bathroom updates. Location i
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean The fro t desk staff was great! Fridge was cold and ready for our drinks. The water was hot for showers. Everything was perfect.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated rooms, bed was comfortable, friendly staff. Breakfast was ok, no eggs though. Great value!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff and clean room
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Agustinus

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast contains breads, cereals milk , coffee, water and juice. It's starting at 7 am to 9 am. A lot of parking spaces available. No coffee maker, in the room, ice machine is locked and MUST ask the staff to open the door. I found earwig at 12.30 am on the sink. Close to Black Angus, Denny's and Taco Bell. The room look old with old carpet with odor from the carpet in the room as soon the door is open.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ,staff very nice
Stayed 1 night in Oct 2025
Verified

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Beds were comfortable and room was clean. Breakfast in the morning but it was only bread which im not a fan of. Steak house next door and fast food restaurants. Great for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, amenities, property conditions & facilities
Customer service was good in the front desk.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service
with they had more breakfast options, but the staff was very helpful made sure I had everything i need and when i got to my room
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jennifer

Liked: Amenities, property conditions & facilities
Room was big and the beds were comfortable. Great location with lots of restaurants. Within 15-20 minutes of the Zoo, Coronado and all the tourist attractions in San Diego. The room itself was clean but I have to say though the floors in the room were disgusting. You will want to wear shoes inside the room at all times because your feet will be black within 5 minutes of walking around on the carpet or the tile. Staff were friendly.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Mary Pat

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cons: Bugs in room No lamps on bedside tables- all light switches a distance from bed No phone to contact front desk Furniture and carpet dirty and frayed Pros: continental breakfast OK but all on one counter and crowded Pleasant front desk staff Good shower head Comfortable bed
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

STEPHANIE

Liked: Staff & service
JUST ADVERAGE LOCATION GOOD STAFF VERY PROFESSIONAL
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room close to tram and restaurants
Stayed 1 night in Oct 2025
Verified

8/10 Good

Gloria

Disliked: Property conditions & facilities
Decent price/place for location. Old property, park at yr own risk. Musty smell in room. Bathtub so slippery, couldve easily been solved by putting down a silicon antislip mat. Bed linen horible. Checked out at 9:15 and their office was still closed and locked tight.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

David

Liked: Cleanliness
Room was great breakfast staff was rude but overall it was a good stay
Stayed 1 night in Dec 2025