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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Free continental breakfast
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Reception

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(81 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(92 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Shower/tub combination
Hydromassage showerhead
Deep soaking bathtub
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • Sesame Place San Diego - 4 min drive - 2.4 miles
  • Las Americas Premium Outlets - 4 min drive - 4.0 miles
  • San Ysidro Border Crossing - 5 min drive - 4.2 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel remodeled in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, luggage storage, and smoke-free premises
  • A front-desk safe, a vending machine, and a banquet hall
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre, and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

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Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 646 out of 1467 reviews
Rating 8 - Good. 317 out of 1467 reviews
Rating 6 - Okay. 225 out of 1467 reviews
Rating 4 - Poor. 143 out of 1467 reviews
Rating 2 - Terrible. 136 out of 1467 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Lizzete

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2025

8/10 Good

Puchky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed and very quiet y good breakfast in the morning
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where very cozy
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, close to concert venue, easy freeway access
Stayed 1 night in Jun 2025

10/10 Excellent

minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,nice breakfast
Stayed 2 nights in May 2025

10/10 Excellent

selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, clean and comfortable bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rene

Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Very close location to north island amphiteather
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay over night
Stayed 1 night in Apr 2025

8/10 Good

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is in construction but I feel it’s appropriate for a short stay, located near freeway entrance which is convenient. Staff was attentive and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Uriel

Liked: Amenities, property conditions & facilities
Was ok.
Stayed 2 nights in Jul 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities
Clean and comfy
Stayed 1 night in Jun 2025

6/10 Okay

CATHERINE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This whole property is under construction. We waited in line for almost 30 minutes just to check in.
Stayed 1 night in Jul 2025

8/10 Good

RAUL

Liked: Cleanliness
Good price nice people
Stayed 1 night in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
The room was clean and beds were comfortable. The room walls were thin. We could hear people outside, which interrupted our sleep. Overall the stay was good for a one night stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, second time we have stayed at this facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth

Very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

candance

Liked: Cleanliness, property conditions & facilities, room comfort
The place was clean, food excellent, beans, eggs, potato, good breakfast, Alex super helpful. Enjoyed our stay.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Breakfast is good.
Stayed 2 nights in May 2025

6/10 Okay

Vicente

A little run down but room was ok.. bathroom needed some love. But honestly it wouldn’t take much to clean it up a bit. Breakfast was good! So overall a 3.
Stayed 3 nights in Jun 2025

8/10 Good

Zuleyka

Liked: Cleanliness, staff & service, amenities
You go there for the convenience of the location and price. It was under construction when I went and the had a provisional table to do the check in that I felt bad for the staff who has to work on those conditions during the night time up to the morning.
Stayed 1 night in May 2025

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to Tijuana and the airport !

Great stay as we were heading to Tijuana ! Super close to the Tijuana airport ! Would stay here again! Very clean and comfortable stay
Stayed 1 night in Feb 2025