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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Travelers start their day with a complimentary breakfast before relaxing by the tranquil pool or utilizing the productive meeting spaces at this convenient hotel.

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Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Free continental breakfast - Best Western Chula Vista/Otay Valley Hotel (Chula Vista)
Lobby - Best Western Chula Vista/Otay Valley Hotel (Chula Vista)
Fitness facility - Best Western Chula Vista/Otay Valley Hotel (Chula Vista)
Desk, laptop workspace, iron/ironing board, free WiFi - Best Western Chula Vista/Otay Valley Hotel (Chula Vista)
Lobby - Best Western Chula Vista/Otay Valley Hotel (Chula Vista)
Located in the heart of Chula Vista, the Best Western Chula Vista/Otay Valley Hotel offers a continental breakfast and helpful staff. Enjoy the outdoor pool, gym, meeting rooms, free WiFi, and dry cleaning services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(92 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Deep soaking bathtub
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Deep soaking bathtub
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Deep soaking bathtub
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(111 reviews)

Highlights

Air conditioning
Refrigerator
TV
Shower/tub combination
Hair dryer
Private bathroom
Deep soaking bathtub
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Otay, a neighborhood in Chula Vista, Best Western Chula Vista/Otay Valley Hotel is near the airport. Las Americas Premium Outlets and Seaport Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit San Diego Zoo and USS Midway Museum. Looking to enjoy an event or a game while in town? See what's going on at Chula Vista Elite Athlete Training Center. Windsurfing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Chula Vista travel guide
Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • A fence on the United States - Mexico border where it meets the Pacific Ocean in Border Field State Park Beach
    San Ysidro Border Crossing
    4 min drive - 4.4 miles
  • SanDiego_MattressFirmAmphitheatre_6128061_005
    North Island Credit Union Amphitheatre
    5 min drive - 2.6 miles
  • SanDiego_SanDiegoConventionCenter_6125294_006
    San Diego Convention Center
    15 min drive - 15.0 miles
  • Triton's Restaurant inside Disney Wonder. #lifeatexpedia
    Port of San Diego
    17 min drive - 17.6 miles
  • Kaiser Permanente Otay Mesa Medical Offices
    1 min drive - 1.0 mile

Getting around

  • Iris Avenue Trolley Station
    5 min drive
  • Old Town Transit Center
    19 min drive
  • San Diego Intl. Airport (SAN)
    28 min drive

Restaurants

  • Starbucks
    4 min drive
  • In-N-Out Burger
    8 min walk
  • McDonald's
    3 min drive
  • Starbucks
    3 min drive
  • Chick-fil-A
    3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, laundry facilities, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, coffee/tea in the lobby, and a front-desk safe
  • Luggage storage, a vending machine, and a computer station
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

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  • Breakfast included
  • Parking included
8.2 out of 10, Very Good, 1,322 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre, and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

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Reviews

Best Western Chula Vista/Otay Valley Hotel Reviews

7.8

Good

7.6

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1594 reviews
Rating 8 - Good. 340 out of 1594 reviews
Rating 6 - Okay. 246 out of 1594 reviews
Rating 4 - Poor. 138 out of 1594 reviews
Rating 2 - Terrible. 140 out of 1594 reviews

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and the breakfast was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times. Reasonable price, good location, will stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniella Moraima

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. The room was clean and the breakfast was good
Stayed 1 night in Jan 2026

10/10 Excellent

Travis

Liked: Amenities
Very friendly and courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly placed was also super clean, and I was allowed to check out late due to a delayed flight. Will definitely book again
Stayed 1 night in Dec 2025

8/10 Good

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay, staff was fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service we received was incredible, the front desk staff were very helpful and made this stay great. Thank you!
Stayed 5 nights in Dec 2025

8/10 Good

Jim

Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto . Excellent service 😀
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating. Room was clean.
Stayed 1 night in Dec 2025

8/10 Good

Dana

Liked: Cleanliness, property conditions & facilities
Friendly staff clean room. Comfy bed and pillows.
Stayed 3 nights in Nov 2025

8/10 Good

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Claudia

It was ok just spent a night to catch a morning flight. Bathroom was a little gross though. Other than that stay was good! Front desk guy was extremely friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here. The bed was comfier than my own lol.
Stayed 2 nights in Oct 2025

10/10 Excellent

jimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was great at check-in. He greeted us as soon as we walked in, and we felt valued because he acknowledged us right away. He checked us in quickly and explained all the hotel amenities. We’ll definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and clean.
Stayed 1 night in Sep 2025

6/10 Okay

salvador

Liked: Amenities
Disliked: Cleanliness
We slept well, it was at a great location but the room was not well taken care: carpet had large stains n black out blinds too, I have never had seen 2 ft wide stains on a blind. One of the towels had a blood mark, like it was not even washed from the last customer…
Stayed 1 night in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professional and very clean rooms.
Stayed 1 night in Sep 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine for our needs. Friendly staff, clean. Finding entrance was awkward and breakfast was so so. But perfect for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our most favorite in the Chula Vista area. The entire staff always goes above and beyond to accommodate us during our stay. The rooms are up to date and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

everything was nice and clean the area was good and the desk erson when we checked in was very helpful
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff.
Stayed 1 night in Jul 2025

8/10 Good

Puchky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed and very quiet y good breakfast in the morning
Stayed 1 night in Jun 2025

10/10 Excellent

Lizzete

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Lilia

Liked: Cleanliness, amenities, property conditions & facilities
Clean with good breakfast Perfect for the price.
Stayed 1 night in Jun 2025