See all properties

Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Exterior
Reception
Outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Renovated in 2020
Private bathroom
Shower/tub combination
Hydromassage showerhead
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,222 reviews
La Quinta Inn by Wyndham San Diego Chula Vista

About the neighborhood

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.0 mile
  • Sesame Place San Diego - 4 min drive - 2.4 miles
  • Las Americas Premium Outlets - 4 min drive - 4.0 miles
  • San Ysidro Border Crossing - 5 min drive - 4.2 miles
  • North Island Credit Union Amphitheatre - 5 min drive - 2.6 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel remodeled in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, an elevator, and a computer station
  • A banquet hall, multilingual staff, and meeting rooms
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre, and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 629 out of 1433 reviews
Rating 8 - Good. 312 out of 1433 reviews
Rating 6 - Okay. 221 out of 1433 reviews
Rating 4 - Poor. 147 out of 1433 reviews
Rating 2 - Terrible. 124 out of 1433 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, clean and comfortable bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay over night
Stayed 1 night in Apr 2025

8/10 Good

RAUL

Liked: Cleanliness
Good price nice people
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Breakfast is good.
Stayed 2 nights in May 2025

4/10 Poor

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was closed which was unfortunate after a long day of travel.
Stayed 1 night in May 2025

10/10 Excellent

Virginia

Liked: Cleanliness, amenities, property conditions & facilities
It would be nice if you would advice customers that entrance to your establishment is through the gas station.
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Good place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Pollette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay.
Stayed 1 night in May 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More parking space would be nice.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, second time we have stayed at this facility.
Stayed 1 night in Mar 2025

10/10 Excellent

candance

Liked: Cleanliness, property conditions & facilities, room comfort
The place was clean, food excellent, beans, eggs, potato, good breakfast, Alex super helpful. Enjoyed our stay.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
The property is under going some well deserved renovations. The staff are great, and they do make an obviouseffort to keep things as today as possible
Stayed 3 nights in Apr 2025

10/10 Excellent

ismael

Liked: Cleanliness, staff & service
I love chec in
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great all arpund
Stayed 1 night in Apr 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to Tijuana and the airport !

Great stay as we were heading to Tijuana ! Super close to the Tijuana airport ! Would stay here again! Very clean and comfortable stay
Stayed 1 night in Feb 2025

10/10 Excellent

GUILLERMINA MALAGA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service
Staff was amazing, rooms super clean and tidy
Stayed 1 night in Feb 2025

6/10 Okay

Robin

Liked: Staff & service
Disliked: Amenities
Property waz under construction with a cease and desist order posted. Staff was awesome, but the eggs etc. for breakfast were cold
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Friendly staff and driving distance from many restaurants & entertainment options
Stayed 2 nights in Mar 2025

10/10 Excellent

JINGYU

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD SERVICE
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Will stay again
Stayed 1 night in Feb 2025

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are doing construction and remodeling here, BUT once you get inside your room, EXCELLENT!!!!! I HIGHLY RECOMMEND THIS PLACE
Stayed 1 night in Mar 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really dirty, failed to mention they are being remodeled and they have trash and old furniture everywhere horrible stay
Stayed 1 night in May 2025