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Hotel on the Cay

3.0 star property
This oceanfront haven combines tranquility with attentive service, offering a peaceful seaside escape where guests can breathe in fresh air and truly relax

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Photo gallery for Hotel on the Cay

Aerial view - Hotel on the Cay (Christiansted)
View from room - Hotel on the Cay (Christiansted)
Beach bar - Hotel on the Cay (Christiansted)
Exterior - Hotel on the Cay (Christiansted)
A balcony with a round table and two chairs, overlooking a beach with palm trees and a clear blue sea. - Hotel on the Cay (Christiansted)
Hotel on the Cay sits by the ocean, offering a quiet getaway with a garden and welcoming bar. Guests enjoy free in-room WiFi and easy beach access. The property features multiple barbecue grills, and the staff provides helpful assistance whenever needed.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

Premium bedding, free WiFi, bed sheets

Superior Room, 1 King Bed, Ocean View (SUPERIOR OCEAN VIEW ROOM)

7.0 out of 10
Good
(31 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Single Room, Balcony, Harbor View

A hotel room with a bed, a TV, a balcony with chairs, and a view of a natural landscape.

Deluxe Single Room, Balcony, Harbor View

  • Harbor view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Balcony, Harbor View

Deluxe Double or Twin Room, Balcony, Harbor View | Premium bedding, free WiFi, bed sheets

Deluxe Double or Twin Room, Balcony, Harbor View

  • Harbor view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Balcony, Harbor View

A modern hotel room with a sofa, a TV, a ceiling fan, a balcony with chairs, and a view of the sea.

Suite, Balcony, Harbor View

  • Harbor view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Christiansted, Hotel on the Cay is on the beach. Buccaneer Golf Course and Carribbean Cinemas St Croix are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Little Princess Estate and Southgate Coastal Reserve. Cruzan Gardens and St. George Village Botanical Garden are also worth visiting. With jet skiing, kayaking, and scuba diving nearby, you'll find plenty of adventures in the water. Visit our Christiansted travel guide
Map
Protestant Cay, Christiansted, St. Croix, 822

What's nearby

  • Protestant Cay
    1 min walk - 0.0 miles
  • Protestant Cay Beach
    1 min walk - 0.1 miles
  • Christiansted National Historic Site
    2 min walk - 0.1 miles
  • Sugar Beach
    11 min drive - 2.1 miles
  • Divi Carina Bay Casino
    29 min drive - 11.2 miles

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base)
    2 min drive

Restaurants

  • Shupe's on the Boardwalk
    17 min walk
  • Crucian Cafe
    4 min walk
  • Rum Runners
    18 min walk
  • Virgin Islands Coffee Roasters
    14 min walk
  • Too Chez
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 6 2026 to December 31 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Hotel on the Cay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 25 per night.

What time is check-in at Hotel on the Cay?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel on the Cay?

Check-out is at 11 AM. Late check-out is available for USD 100 (subject to availability).

Where is Hotel on the Cay located?

Nestled on the beach, this Christiansted hotel is just steps from Protestant Cay and Protestant Cay Beach. Scale House and Old Danish Customs House are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel on the Cay Reviews

7.6

Good

7.8

Cleanliness

8.6

Location

8.2

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 274 out of 822 reviews
Rating 8 - Good. 252 out of 822 reviews
Rating 6 - Okay. 148 out of 822 reviews
Rating 4 - Poor. 72 out of 822 reviews
Rating 2 - Terrible. 76 out of 822 reviews

Reviews

Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In spite of maintenance and upgrades going on, the folks were friendly and provided a clean and comfortable resort. I'll be back.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the roaches, the place was AMAZING. Drinks were great, food was filling. The property was under construction, but still very beautiful. The roaches really killed the vibe though. They seem to enjoy the bathroom and the curtains the most even though they are also present in the kitchenette. I think an exterminator would do them good. The staff were very helpful and very friendly. Otherwise we had a great time. Would have been 5 stars if we didn’t have to deal with roaches in our room. Easy fix.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness
Had a great view of the boardwalk from the 3rd floor ! It was a very relaxing hotel with friendly staff and a on site bar & restaurant.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Courteous staff..super friendly
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Sara

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and staff were attentive and friendly.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I can’t wait to see the hotel finished and restored. We have been coming there for over 20 yrs. My ex-husband is from St.Croix, we know how beautiful the property use to be. The staff were friendly, courteous, and helpful. We love the beach.
View from our balcony
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service
A million dollar view from the room balcony.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Roland

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed eight nights and it was okay. I was shocked by the fact that guests have to pay twenty dollars a day to use an umbrella on the beach, and you only get one free lounger, your travel partner will have to pony up 15 bucks. No coffee maker in any of the rooms. Our sliding glass door to the balcony was broken, and we only had WiFi in our room for about 5 minutes the entire time. The pictures are very inaccurate, the place is in shambles from hurricane damage and it’s a bit depressing when you’re trying to enjoy a vacation. I read that there was construction/renovation happening, but I wasn’t expecting such disarray. On the plus side, it was fun taking the ferry into town and checking out the shops and restaurants. The staff is great and Joan at the front desk was very kind and helpful.
Stayed 8 nights in May 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness
Room was spacious. Staff was friendly. Beach area was nice.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities
The hotel stay was pretty awesome. Taking the ferry back and forth to the main island was fun and very convenient! The guys in the boat shop on the hotel property were my hero’s and so helpful with tour info and any questions we had. The staff was so friendly and helpful. The only thing I could complain about is the hotel is still renovating so there was quite a bit of construction mess and noise but it was not really a bother. The snorkeling around the hotel was fantastic!!!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Mona

Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful and was everything and more for our vacation. Everyone was so friendly that lived in the condo and the host was fantastic to say the least about them.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities
The room was great, except we should have asked for a room on the first floor, as the stairs left us out of breath. Checking in was a breeze, front desk staff is friendly and knowledgeable. The beach chairs and the ferry are at no charge to guests of the hotel, that was a nice surprise. They are renovating rooms and improving the amenities. The beach is perfect. Rolling Smoke BBQ on the beach is on point, delicious!!!! Bar staff is always top notch when I visit! All in all, a great stay and I was pleasantly surprised at the room amenities and ocean view.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The room was nice they are In the middle of major renovations painting,the exterior of the hotel did not see a pool ,but all in all it well worth the money that it cost.the beach was very well looked after on a daily basis I would definitely recommend the stay to anyone thank you for the tremendous hospitality
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything. Staff was awesome. From the front desk to room service.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities
Great to be back and seeing the good work being done. Staff is always wonderful! Bravo☮️💞😍🎶🇺🇸🎉
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Outdated and under remodeling but my room was Clean comfortable and friendly. The beach, beach bar and rolling smoke are fantastic. I look forward to going back when the construction is over. The kitchenette was a must have for my grandkids in the morning. I sure hope they don’t get rid of it.
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service
This small island was convenient with just a short ferry ride to the boardwalk in town. The property is an older property with its own beach. The beach was a bit rocky under the water but it was very nice to relax on the beach. Some of the staff when you check in are not that attentive and dont bother trying to check in early as you will have to wait until 3 pm. The property is under renovation and should be beautiful when done. It was fine for a 1 night stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Yes. Yes. secure and safe
neighbor
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

JOSHUA

Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are advertised as having air conditioning but over our week there, we had to be moved between three rooms due to the AC not working. Very frustrating not to mention hot. The staff is hit or miss at the front desk. They could definitely learn people skills better. Housekeeping and the bar employees were great.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Belinda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Loved all the staff and people! I’ll be back!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities
Awesome Staff, beautiful beach, great views, cant wait to go back
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay! Great BBQ and drinks and the view is stunning!
Stayed 1 night in Feb 2024
Verified

8/10 Good

michelle

Best view than any other hotel on the beach!
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is wonderful. We frequent St. Croix, yearly. And I always wanted to give this place a chance. We did not have bath towels or beach towels available to us for our stay. How are you supposed to even take a shower? And they just expected us to be OK with it. That is a simple necessity. The TV did not work in the room, which would’ve been helpful to relax our children at night. I would go back just to experience the bar, but I would never stay at the hotel again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, pleasant peaceful stay on the island. Nice folks in a clean environment.
Stayed 1 night in Mar 2025