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Crowne Plaza Christchurch by IHG

4.5 star property
Warm up by the lobby fireplace at Crowne Plaza Christchurch before enjoying Modern European cuisine and exploring nearby attractions with ease.

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Photo gallery for Crowne Plaza Christchurch by IHG

Reception - Crowne Plaza Christchurch by IHG (Christchurch)
Bar (on property) - Crowne Plaza Christchurch by IHG (Christchurch)
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace - Crowne Plaza Christchurch by IHG (Christchurch)
Point of interest - Crowne Plaza Christchurch by IHG (Christchurch)
Standard Room, 1 King Bed, City View (High Floor) | Minibar, in-room safe, desk, laptop workspace - Crowne Plaza Christchurch by IHG (Christchurch)
Located near Isaac Theatre Royal, Crowne Plaza Christchurch offers comfort and convenience. Relax by the lobby fireplace, work out in the gym, or enjoy Modern European dishes at two restaurants. Free WiFi and knowledgeable staff make it ideal for visiting Canterbury Museum.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Living Area)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Low Floor)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Low Floor)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Bathrobes
Minibar
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Christchurch, Crowne Plaza Christchurch by IHG is in the city center. The area's natural beauty can be seen at Hagley Park and Mona Vale, while Isaac Theatre Royal and Canterbury Museum are cultural highlights. Te Pae Christchurch Convention and Exhibition Centre and Riccarton House are two other places to visit that come recommended.
Visit our Christchurch travel guideOpens in a new window
Map
764 Colombo Street, Christchurch, 8011

What's nearby

  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.1 miles
  • Isaac Theatre Royal - 2 min walk - 0.1 miles
  • New Regent Street - 2 min walk - 0.1 miles
  • Cathedral Square - 2 min walk - 0.1 miles
  • Hagley Park - 10 min walk - 0.6 miles

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 18 min drive

Restaurants

  • ‪Market Place - ‬1 min walk
  • ‪Christchurch Tramway Restaurant - ‬4 min walk
  • ‪Sakimoto Japanese Bistro - ‬5 min walk
  • ‪Child Sister - ‬4 min walk
  • ‪The Last Word - ‬2 min walk

About this property

Crowne Plaza Christchurch by IHG

Luxury hotel near Te Pae Christchurch Convention and Exhibition Centre
Located close to Isaac Theatre Royal and Canterbury Museum, Crowne Plaza Christchurch by IHG provides a library, dry cleaning/laundry services, and a fireplace in the lobby. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Modern European cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • An elevator, multilingual staff, and a ballroom
  • Free newspapers, a front-desk safe, and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 204 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 25 for children
  • Uncovered self parking fee: NZD 25 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Frequently asked questions

Is Crowne Plaza Christchurch by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 25 per night.

What time is check-in at Crowne Plaza Christchurch by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Christchurch by IHG?

Check-out is at 11 AM.

Where is Crowne Plaza Christchurch by IHG located?

Located in Christchurch City Centre, this luxury hotel is steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal. Hagley Park and Canterbury Museum are also within 15 minutes.

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Reviews

Crowne Plaza Christchurch by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 690 out of 1004 reviews
Rating 8 - Good. 217 out of 1004 reviews
Rating 6 - Okay. 47 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

Reviews

10/10 Excellent

Siobhan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Hartwig

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great central location - several points of interest within walking distance, nice meal options in the dining room; tram stop just across the street.
Stayed 3 nights in Dec 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good variety for all diet types, kind and courteous staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Nice modern rooms, walkable location to city center
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff made the experience the best part of our stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this hotel to anyone visiting Christchurch. Its central location is unbeatable, with major attractions within walking distance. The guest rooms have every amenity for comfort and reflect a clear 'guest-first' philosophy. I enjoyed my stay and thank the professional staff for their exceptional hospitality.
Stayed 2 nights in Jan 2026

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, very friendly staff and rooms were large
Stayed 4 nights in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a convenient location.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities
Building and staff were amazing. The rooms were very nice and accommodating. The bed was not as comfortable as I had hoped but that is different for everyone.
Stayed 1 night in Dec 2025

10/10 Excellent

Jonas

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel Right in the heart of Christchurch! The rooms are very modern and have everything you need. In addition to that, the rooms also have blinds, which really helps you to get a good night’s sleep. If you are an IHG member (free reward programme), you are eligible for a complimentary 2 p.m. late check-out, which was great as our flight was at 8 p.m., so we could stay in the hotel a bit longer. I would highly recommend this hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Yurika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and location is very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adel

Liked: Cleanliness, amenities, property conditions & facilities
Incredible location. Couldn’t pick a better location near The Marketplace and Cathedral Square. Room was spotless. Staff was super friendly and helpful. We would stay there again on a heartbeat.
Stayed 3 nights in Nov 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing with many options. I enjoyed a pizza and beer for dinner, such good options for hungry out of town people wanting to be looked after.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Central to everything and lots of choice of restaurants. Breakfast as generous and lots to choose from.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to good dining options.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a handy location to plenty of shopping and dining options.
Stayed 4 nights in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff, but we had issues with the AC in our room shutting off/not maintaining temperature
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean & well appointed rooms!
Stayed 4 nights in Mar 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with a great view. Very clean bathroom with all required amenities.
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice rooms
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to all of the places we wanted to visit
Stayed 5 nights in Jan 2025

10/10 Excellent

Dean

Good beds great area and friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Tarun

Liked: Cleanliness, property conditions & facilities
Perfect location, but disappointing service. This hotel is centrally located and within easy walking distance of numerous dining options and the beautiful Botanic Gardens. While the room and property conditions are quite good compared to other options in Christchurch, the service fell short. The staff were unhelpful with tour planning—I actually found more assistance using Google Gemini. Additionally, breakfast was average, and be aware that barista-made coffees like cappuccinos incur an extra charge on top of the breakfast price.
Stayed 2 nights in Dec 2025

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to town. Good service and comfortable bed.
Stayed 2 nights in Apr 2025