Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property
Family-friendly hotel with 4 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Holiday Inn Resort Phuket Surin Beach by IHG

4 restaurants, breakfast, lunch, dinner served; international cuisine
Point of interest
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
A short walk from Surin Beach, Holiday Inn Resort Phuket Surin Beach by IHG provides a swim-up bar, a poolside bar, and a grocery/convenience store. Treat yourself to spa services, such as a Thai massage, a facial, or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the 24-hour gym, as well as activities like archery. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Suite, Multiple Beds

Room amenity

Family Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room, Multiple Beds (Family Room)

1 bedroom, premium bedding, in-room safe, desk

Family Room, Multiple Beds (Family Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

Highlights

Balcony
Air conditioning
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110

What's nearby

  • Surin Beach - 3 min walk - 0.2 miles
  • Pansea Beach - 8 min walk - 0.5 miles
  • Bang Tao Beach - 12 min walk - 0.6 miles
  • Kamala Beach - 4 min drive - 2.2 miles
  • Boat Avenue Mall Phuket - 5 min drive - 2.4 miles

Getting around

  • Phuket Intl. Airport (HKT) - 40 min drive

Restaurants

  • ‪Khun Yaa - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Tom-Zab - ‬9 min walk
  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Millionaire Burger$ - ‬3 min walk

About this property

Holiday Inn Resort Phuket Surin Beach by IHG

Upscale family-friendly hotel near Surin Beach
A swim-up bar, a poolside bar, and a grocery/convenience store are just a few of the amenities provided at Holiday Inn Resort Phuket Surin Beach by IHG. Treat yourself to spa services, such as a Thai massage, a facial, or a body treatment. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the 24-hour gym, as well as activities like archery. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and a swim-up bar
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
  • A porter/bellhop, an elevator, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 255 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, balconies, and refrigerators

Similar properties

Outdoor pool, sun loungers

Radisson Resort and Suites Phuket

  • Pool
  • Spa
  • Kids pool
  • Waterslide
8.0 out of 10, Very Good, 692 reviews
Radisson Resort and Suites Phuket

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asia Alive
  • Champion Bar
  • Joe Kool's
  • Ocean's Restaurant
  • TAI Sushi Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 buildings
  • 4 floors
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: THB 4000
  • Christmas Eve (December 24) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: THB 5000
  • New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 469.62 for adults and THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

Does Holiday Inn Resort Phuket Surin Beach by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Holiday Inn Resort Phuket Surin Beach by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Phuket Surin Beach by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Resort Phuket Surin Beach by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1300 per vehicle applies.

Where is Holiday Inn Resort Phuket Surin Beach by IHG located?

This family-friendly Choeng Thale hotel is located near the beach, within a 15-minute walk of Surin Beach and Bang Tao Beach. Kamala Beach is 2.3 mi (3.7 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Resort Phuket Surin Beach by IHG Reviews

7.4

Good

7.4

Cleanliness

7.4

Amenities

7.8

Staff & service

7.0

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 95 reviews
Rating 8 - Good. 29 out of 95 reviews
Rating 6 - Okay. 19 out of 95 reviews
Rating 4 - Poor. 10 out of 95 reviews
Rating 2 - Terrible. 7 out of 95 reviews

Reviews

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Quang Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024

8/10 Good

rodney

😄
Stayed 4 nights in May 2025

6/10 Okay

deborah

Liked: Staff & service
Disliked: Cleanliness
The breakfast was the worst out of all the places we stayed in Thailand!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and well kept property near Surin beach. Rooms and beds are excellent. The pool area is amazing and staff is super friendly . We had awesome time here. Bfast menu is too good with so much variety. The only drawback was that location is far away from city and hard to reach downtown.
Stayed 3 nights in May 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Harmony M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024

8/10 Good

Shirlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT GO THERE

Wasn’t clean - bad bad bad service!!!
Stayed 8 nights in Nov 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Outdated rooms and service was not good. This hotel needs to be razed and rebuilt. Main hotel areas were very old and seem to be like a 90’s flashback. Air conditioning in room was inadequate making the bathroom hot and humid. Faux wood paneling on furniture was peeling on multiple locations. Staff was very stingy with delivering additional towels. Surrounding hotels were much more modernized. If budget is an absolute then you could justify the stay, but for just a little more I’d recommend a neighboring location.
Stayed 4 nights in Nov 2024

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have in trouble with the air condition
Stayed 2 nights in Jun 2024

6/10 Okay

TASHIRO

Liked: Staff & service
ロビーの方やスタッフさんの対応はとても良かったです。部屋のシャワーが弱く、温いお湯しか出ないのが残念でした。海やプールで体が冷えてるので、熱いシャワーで温まりたかったです。シャワーの扉も謎に隙間があるので必ずトイレ側がびしょ濡れになります。 リゾート地なので自分で操作できるコインランドリールームがあればいいのになと思いました。プールの温度やスライダーはとても良く楽しかったです。 近くのスリンビーチは人も少なく、ゆっくりできていい時間が過ごせました。市街地に出るには少し遠いので、ゆっくり過ごしたい方にオススメかと思います。
Stayed 3 nights in Sep 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt för barnfamiljer

Trevligt återseende och vi fick både en uppgradering plus tidig incheckning! //Stefan
Stayed 2 nights in Jul 2025

8/10 Good

Nadia

Liked: Cleanliness, amenities
Good service
Stayed 3 nights in Jul 2025

10/10 Excellent

Monique Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Stayed 13 nights in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Great for kids. The staff are absolutely fabulous with kids and the activities are fantastic. Kob, Wee and Champion thank you. The only downside is the cost of food and drinks. We travelled a few weeks in Thailand so we knew resort prices. Sorry but it was beyond a joke. Apart from that we had a great time and if you have kids it great
Stayed 3 nights in Jul 2025

10/10 Excellent

Betina Louise Erebi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff is wonderful, and it’s close to everything you need 😊
Stayed 6 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the property and service were incredible. We could check in early and out a little late. It was walkable to the beach but through an area under construction currently. Heavily Russian tourist area. The rooms were spacious and fairly clean. Kids bedding was shabby and the fridge was not very cold but the “popsicle phone” by the pool and the slide made up for it! Was quiet and cool enough in the rooms. For the price I would definitely stay here again if I needed a short stay in Phuket.
Stayed 1 night in Apr 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in the best area to access the IconSiam mall and access to the boats.
Stayed 2 nights in Mar 2025

2/10 Terrible

Angie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was nothing like the pictures! False advertisement is illegal! The property was dirty, mold in the bathrooms, floors were stained and not well kept at all, old and rundown. Giant roaches were everywhere on the first floor and near the pool. Pool was disgusting. The pool slides were old and not in use. I walked into the room and thought I walked into the wrong room. There were rundown faded princes blankets on the couch. TV’s were on and the room had a connecting door that did not even lock properly. Very disappointed!! I did not stay I checked right out and they would not even refund me. I took my chances and headed to Patong to look for a room there. Luckily I was able to find availability at a much nicer place for half the price!
Stayed 6 nights in Mar 2025

4/10 Poor

Erdzan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nie wieder
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
old hotel, that need refurbisment. well situated close to town and beach. 90% russians.
Stayed 4 nights in Feb 2025

8/10 Good

Magnus

Liked: Cleanliness, staff & service

Holiday Inn Resort

Ett hotell som är utpräglat & riktar sig i första hand till barnfamiljer. Hotellets priser på mat, glass & dryck i samma nivå som svenska priser, vilket resulterade i att vi valde oss att främst söka oss till närliggande lokala restauranger. Närheten till Surin Beach & Laem Singh Beach är ett stort plus. Vi hade ett fint rum på bottenplan med väldigt bra solläge och närhet till poolen som gjorde vistelsen på hotellet riktigt bra.
Stayed 5 nights in Jan 2025

6/10 Okay

kimmo

Disliked: Property conditions & facilities, room comfort

Family friendly hotel short walk from Surin Beach

A family friendly hotel with very well suited pools for children (shallow water) and water slides our kids enjoyed very much. Inner yard was nice with lots of trees and green, but limited space for playing games or other activities. Baby sitting at the kids club (from 3 years onwards) was a really positive surprise and older kids enjoyed the Hideout with its Playstation 4 consoles and table soccer. Our group stayed in 6 different rooms of which all but one required repairs and maintenance as we checked in (glogged sinks and toilets, broken fixed furniture, burned light bulps), which were fixed during the same day after couple of calls to the reception. Breakfast buffet had lots of stock outs and required a lot of waiting in the beginning, but after we managed to get the restaurant manager to see the situation himself, it was substantially improved. Service in the restaurants and bars was always friendly and always slow. Free meals and drinks for kids when parents eat was great! There is a short walk to the Surin Beach through construction site and small shops around the corner.
Stayed 14 nights in Jan 2025

10/10 Excellent

Kristofer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jan 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.