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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Travelers find serenity at this lakeside retreat where Japanese cuisine delights the palate and yoga classes offer perfect balance after a day of exploration

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Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Property entrance - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)
Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, bidet, towels - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)
Japanese&Western style room with private open-air bath (NOT ONSEN) | In-room safe, desk, free WiFi, bed sheets - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)
Fireplace - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)
Exterior - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA sits by tranquil waters, offering an indoor mineral hot spring and effective spa treatments. On-site restaurants serve Japanese cuisine and breakfast with scenic garden and terrace views. Visitors appreciate the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4
  • Free WiFi

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4
  • Free WiFi

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4
  • Free WiFi

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds
  • Free WiFi

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, bidet, towels

Junior suite with private open-air bath (NOT ONSEN)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds
  • Free WiFi

View all photos for Japanese & Western style room

Japanese & Western style room | In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included) | In-room safe, desk, free WiFi, bed sheets

Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included)

  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

About the neighborhood

Located in Chitose, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is in a national park and on a lake. Ecorin Village and Sapporo Art Park are cultural highlights, and some of the area's activities can be experienced at Shikotsuko Onsen and Chitose Inter Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Sapporo Dome or Makomanai Sekisui Heim Ice Arena. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Chitose travel guide
View more Resorts in Chitose
Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221

What's nearby

  • Shikotsu-Toya National Park
    Shikotsu-Toya National Park
    1 min walk - 0.0 miles
  • Shikotsuko Onsen
    1 min walk - 0.0 miles
  • Shikotsu Visitor Center
    2 min walk - 0.1 miles
  • Lake Shikotsu
    7 min drive - 1.9 miles
  • New Chitose Airport Onsen
    34 min drive - 23.6 miles

Getting around

  • Tomakomai Station
    23 min drive
  • New Chitose Intl. Airport (CTS)
    39 min drive

Restaurants

  • 翠明橋
    14 min walk
  • カフェ＆レストラン 美里
    2 min walk
  • Cafe Lunch Store Hoo-Hoo
    7 min drive
  • 北のうまいもん碧水
    2 min walk
  • 水の詩ガーデン
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ama No Uta
  • AMAM Buffet Restaurant
  • Bar Ape

Things to do

  • Bicycle rentals
  • Gym
  • Hot springs
  • Library
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-out is at 10 AM.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11:00 AM–4:00 PM on request.

Where is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA located?

Situated on a lake, this luxury resort is 0.3 mi (0.5 km) from Shikotsuko Onsen and 1.4 mi (2.2 km) from Lake Shikotsu. Shikotsu-Toya National Park is 3.5 mi (5.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 427 out of 573 reviews
Rating 8 - Good. 121 out of 573 reviews
Rating 6 - Okay. 15 out of 573 reviews
Rating 4 - Poor. 9 out of 573 reviews
Rating 2 - Terrible. 1 out of 573 reviews

Reviews

Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing. Only stayed one night but very traditional Japanese. Very nice and accommodating staff. Good food. We walked to the ice festival which was amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chanmi

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was everything we dreamed of and more! We will definitely come back - the friendly staff, plenty of amenities and additional offerings - simply impressive!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff was friendly and helpful, food was delicious.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lifeng

Liked: Cleanliness, amenities, property conditions & facilities
Excellent private room and friendly staff. 100/100
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were nice The facilities were great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing spot.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Hui Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the good service for the clients and we are satisfied everyday !
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Sebastian K C

Liked: Cleanliness, staff & service
This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Stayed 1 night in May 2024
Verified

10/10 Excellent

YeeTing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hokkaido Onsen Experienced

Stayed in the room with outside onsen bath. Very spacious with massage chair and Netflix etc available on tv. Plenty of amenities, dessert from the onsite patisserie, kaiseki dinners, live harp music in lobby, roasting marshmallows , great steep sound system in lobby. Nice service! Loved the padded velvet robe/coat!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a Japanese style resort by the Lake, ("traditional" and "old world style"; We had to take off our shoes at the hotel entrance). Yet it had all the modern amenities expected these days. My wife and I stayed in the Premier Suite recently. It was very spacious and had a private Onsen. The living room had a lovely view of the tall trees lining the Lake, and 2 large massage arm chairs to enjoy the sunset view. Dinner was served in the Suite, kaiseki style, on the large dining table. Breakfast was served in a "private" dining area in the adjoining restaurant, and there was a view of the garden area in front of the Lake. The bathroom was large, and had a fantastic shower (but no bathtub). We enjoyed walking around the lovely neighbouring lakeside area and looking at the Volcano mountains. Hotel staff were always present, polite and helpful - Overall, a most pleasant stay !
Living room
Bedroom
View from breakfast room
The Lake
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really nice place in Japanese tradition where you walk barefoot in the entire building after giving up your shoes at the entrance every time you walk in. The onsen is nice with an outdoor pool. Albeit nicely done, the hotel is probably a bit as it did not have any USB or similar connectors in the rooms. Turnign off all room lights at night worked in the end only by using a torch and shuting off the master switch for everything.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Celia

Liked: Cleanliness, amenities
Clean room. Excellent massage chair. Nice private onsen.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pwee Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food selection is limited. Hope there will be more fruits.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

YeeTing

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and the is very serene
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Perfection
Stayed 1 night in Feb 2026