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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Lakefront resort with 2 restaurants and free breakfast

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Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Hot springs
In-room safe, desk, free WiFi, bed sheets
Lobby lounge
In-room safe, desk, free WiFi, bed sheets
Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included) | In-room safe, desk, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, slippers, electronic bidet

Junior suite with private open-air bath (NOT ONSEN)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
Separate bathtub and shower
Bidet
  • 60 sq m
  • Sleeps 3
  • 1 Twin Futon and 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Bidet
Hair dryer
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

Highlights

Balcony or patio
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Spring water bathtub
Toilet with electronic bidet
Separate bathtub and shower
  • 77 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

Highlights

Balcony
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Bidet
Hair dryer
Separate bathtub and shower
  • 60 sq m
  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

In-room safe, desk, free WiFi, bed sheets

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 114 sq m
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese & Western style room

Japanese & Western style room | In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Pillow menu
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese & Western Style Room With Private Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Onsen Bath

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

View from property

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premier Suite With Private Open Air Onsen Bath

Dining | 2 restaurants, breakfast, dinner served; Japanese cuisine

Premier Suite With Private Open Air Onsen Bath

  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western Style Room (Town View)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room (Town View)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Standard Japanese & Western Style Room

In-room safe, desk, free WiFi, bed sheets

Standard Japanese & Western Style Room

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Pet Friendly Room

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221

What's nearby

  • Shikotsu Visitor Center - 2 min walk - 0.1 miles
  • Shikotsuko Onsen - 3 min walk - 0.2 miles
  • Lake Shikotsu - 5 min drive - 1.7 miles
  • Shikotsu-Toya National Park - 7 min drive - 4.0 miles
  • Makomanai Sekisui Heim Ice Arena - 58 min drive - 42.1 miles

Getting around

  • Tomakomai Station - 24 min drive
  • New Chitose Intl. Airport (CTS) - 38 min drive

Restaurants

  • ‪支笏湖観光センター - ‬13 min drive
  • ‪Lake Side Kitchen トントン - ‬3 min walk
  • ‪レイクサイドVILLA翠明閣 - ‬5 min walk
  • ‪ペンネンノルデ - ‬3 min walk
  • ‪Healthy Buffet AMAM - ‬1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Luxury resort near Lake Shikotsu
You can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and an indoor mineral hot spring (onsen) at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. Adventurous travelers may like the cycling at this resort. Treat yourself to spa services, such as a body treatment, a massage, or a facial. Be sure to enjoy breakfast, dinner, and Japanese cuisine at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a terrace, a coffee shop/cafe, and a garden. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Free train station pick-up, bike rentals, and hot springs on site
  • Tour/ticket assistance, multilingual staff, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA boast thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, children's slippers, and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ama No Uta
  • AMAM Buffet Restaurant
  • Bar Ape

Things to do

  • Bicycle rentals
  • Gym
  • Hot springs
  • Library
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests with dietary restrictions or food allergies should contact this property in advance.
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Self parking and valet parking are free at this property.

What time is check-in at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-out is at 10 AM.

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 11:00 AM–4:00 PM on request.

Where is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA located?

Situated on a lake, this luxury resort is within a 5-minute walk of Shikotsu Visitor Center and Shikotsuko Onsen. Lake Shikotsu is 1.3 mi (2.1 km) away.

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Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 524 reviews
Rating 8 - Good. 113 out of 524 reviews
Rating 6 - Okay. 14 out of 524 reviews
Rating 4 - Poor. 7 out of 524 reviews
Rating 2 - Terrible. 1 out of 524 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

wingtin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were nice The facilities were great
Stayed 1 night in Feb 2025

10/10 Excellent

Yuecheng

Liked: Staff & service, amenities, property conditions & facilities
Fantastic property to rest.
Stayed 2 nights in Dec 2024

10/10 Excellent

Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing spot.
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Krisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had very good times and wonderful memories staying at this resort. We will return again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hui Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have the good service for the clients and we are satisfied everyday !
Stayed 4 nights in Nov 2024

10/10 Excellent

YeeTing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Mar 2024

10/10 Excellent

Mable

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Stayed 1 night in May 2024

8/10 Good

Kwok fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good !
Stayed 1 night in Jun 2024

10/10 Excellent

Cho Ki

Liked: Cleanliness, staff & service, property conditions & facilities
Clear, clam and relaxing hotel. Delicious and health buffet with very good and polite service. We had a happy experience to stay there.
Stayed 1 night in Jun 2023

10/10 Excellent

Sebastian K C

Liked: Cleanliness, staff & service
This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Stayed 1 night in Sep 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and peaceful environment
Stayed 2 nights in Sep 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Stayed 1 night in Nov 2023

10/10 Excellent

Mizuho

Liked: Cleanliness, staff & service, property conditions & facilities
There were still very few guests after Covid and we enjoyed the quietness and tranquility. Loved the food, hot spring, antique speakers, harp performance in the lobby and walk around the lake. Highly recommended.
Stayed 2 nights in Jul 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Stayed 1 night in Aug 2023

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a really nice place in Japanese tradition where you walk barefoot in the entire building after giving up your shoes at the entrance every time you walk in. The onsen is nice with an outdoor pool. Albeit nicely done, the hotel is probably a bit as it did not have any USB or similar connectors in the rooms. Turnign off all room lights at night worked in the end only by using a torch and shuting off the master switch for everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Receptionist is horrible!

The only problem is the staff at the receptionist... horrible attitude!
Stayed 1 night in Jul 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stayed 1 night in Dec 2023

4/10 Poor

Kevin

Disliked: Property conditions & facilities
There was a lack of clear information on the booking site about the dinner ending time. Additionally, the room did not meet the expected standards for the price charged.
Stayed 1 night in Jun 2024