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Hotel Best Costa Ballena

Property class: 4

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Photo gallery for Hotel Best Costa Ballena

A rooftop infinity pool with a clear view of the ocean and beach. - Hotel Best Costa Ballena (Chipiona)
A view of a waterfront park with palm trees, a lake, and buildings in the background. - Hotel Best Costa Ballena (Chipiona)
A buffet with various food items and utensils. - Hotel Best Costa Ballena (Chipiona)
A spacious lobby with a high ceiling, modern chandeliers, a seating area, and a reception desk. - Hotel Best Costa Ballena (Chipiona)
A brightly lit indoor play area with yellow tables and chairs, a kitchen play station, and large windows offering views of the outside. - Hotel Best Costa Ballena (Chipiona)
At Hotel Best Costa Ballena, you can look forward to an adjacent golf course, free water park access, and a poolside bar. Treat yourself to a massage at Rivieraspa, the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room (2 Adults)

A hotel room with two beds, a desk, and a chair.

Standard Room (2 Adults)

8.4 out of 10
Very good
(13 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room (2 Adults + 1 Child)

A hotel room with two beds, a desk, and a chair.

Standard Room (2 Adults + 1 Child)

8.4 out of 10
Very good
(8 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 Adults + 2 Children)

A hotel room with two beds, a desk, and a chair.

Standard Room (2 Adults + 2 Children)

9.6 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3 Adults)

A hotel room with two beds, a desk, and a chair.

Standard Room (3 Adults)

  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (3 Adults + 1 Child)

A hotel room with two beds, a desk, and a chair.

Standard Room (3 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Adults)

A hotel room with a large bed, a desk, a chair, and a view of the outside balcony.

Superior Room (2 Adults)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 Adults + 1 Child)

A hotel room with a large bed, a desk, a chair, and a view of the outside balcony.

Superior Room (2 Adults + 1 Child)

  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 Adults + 2 Children)

A hotel room with a large bed, a desk, a chair, and a view of the outside balcony.

Superior Room (2 Adults + 2 Children)

  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (3 Adults)

A hotel room with a large bed, a desk, a chair, and a view of the outside balcony.

Superior Room (3 Adults)

  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (3 Adults + 1 Child)

A hotel room with a large bed, a desk, a chair, and a view of the outside balcony.

Superior Room (3 Adults + 1 Child)

  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (King Size)

A modern hotel room with a large bed, a desk, and a balcony with a view of trees and flowers.

Double Room (King Size)

9.0 out of 10
Wonderful
(11 reviews)
  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (1 Adult)

A bathroom with a white sink, a mirror, and a shower. There is a towel rack and a small table with toiletries.

Standard Room (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room (1 Adult)

A bathroom with a white sink, a mirror, and a shower. There is a towel rack and a small table with toiletries.

Superior Room (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (King Size - 1 adult)

A bathroom with a white sink, a mirror, and a shower. There is a towel rack and a small table with toiletries.

Double Room (King Size - 1 adult)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE CAPACITY 1

  • Sleeps 4

About the neighborhood

Located in Chipiona, Hotel Best Costa Ballena is next to a golf course and on the boardwalk/promenade. Costa Ballena Ocean Golf Club and Chipiona Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de las Tres Piedras and Playa Agua Dulce. Visit our Chipiona travel guide
Map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550

What's nearby

  • A coastal scene with numerous small boats docked near a fortified wall by the sea.
    Golfo de Cádiz
    15 min walk - 0.8 miles
  • Playa Agua Dulce
    5 min walk - 0.3 miles
  • Playa de las Tres Piedras
    5 min walk - 0.3 miles
  • Ballena Beach
    15 min walk - 0.8 miles
  • Costa Ballena Ocean Golf Club
    5 min drive - 2.3 miles

Getting around

  • Puerto de Santa María Station
    29 min drive
  • Jerez de La Frontera (XRY)
    35 min drive

Restaurants

  • Chiringuito El Poniente
    15 min walk
  • New Orleans
    17 min walk
  • Chiringuito Pepe
    7 min drive
  • La Parrita
    17 min walk
  • La Manuela
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per day)
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Self parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/CA/01436

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Does Hotel Best Costa Ballena have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Best Costa Ballena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 12 per day.

What time is check-in at Hotel Best Costa Ballena?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Best Costa Ballena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Best Costa Ballena?

Some rate plans available at this property are all-inclusive.

Where is Hotel Best Costa Ballena located?

This family-friendly Chipiona hotel is located on the boardwalk/promenade, within a 10-minute walk of Playa de las Tres Piedras, Playa Agua Dulce, and Golfo de Cádiz. Ballena Beach and Costa Ballena Ocean Golf Club are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Best Costa Ballena Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 133 out of 279 reviews
Rating 8 - Good. 112 out of 279 reviews
Rating 6 - Okay. 22 out of 279 reviews
Rating 4 - Poor. 10 out of 279 reviews
Rating 2 - Terrible. 2 out of 279 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, staff, magic breakfast...
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Holiday

The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed like there were not enough staff to cater for the number of guests - considering its still May that may explain why this is. Everything was good, just very long queues at all the bars. In previous years this has been managed from all sides of the bar but this time round it was single file in both the pool and lobby bar. This put off some guests at times Will return again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sunset ever
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Hotel Best Costa Ballena! The food was excellent – varied, fresh, and always delicious. The entire hotel is spotlessly clean and very well maintained; you can tell that cleanliness and comfort are top priorities here. The pool area is fantastic – spacious, inviting, and perfect for families or simply relaxing. We also loved the proximity to the ocean: just a short walk and you’re at a beautiful, wide sandy beach with crystal-clear water. The staff were friendly and helpful, making us feel completely at home. We’ll definitely come back – highly recommended!
Stayed 10 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice clean resort

The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great hotel. Clean and big room. Amazing sea view. Lot of playground and swimming Pool. Beautiful garden. Great staff. Perfect for family holidays.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Spa was good, pool facilities good. Dinner time food ok but seemed slightly under staffed and long queues would form in certain places. Same with breakfast although not as bad.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at this hotel, and we absolutely love coming back! The cleanliness is always top-notch, and the staff is incredibly friendly and helpful—truly excellent customer service. The breakfast and dinner buffets offer a wide variety of delicious options, and vegetarians will have no trouble finding something satisfying. The location is great if you have a car—just 10 to 25 minutes to Chipiona, Rota, Jerez de la Frontera, and Cádiz. It’s also about a 1 hour and 45 minute drive to Seville, which makes for a nice day trip. The beds are incredibly comfortable (some of the best we've ever slept in!), and overall, the hotel continues to exceed our expectations. We can't wait to return again!
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind receptionist lady upgraded my room for free and I had a lovely time!!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time there.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay & beach access

Beautiful resort. Worth the stay. Easy beach access
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 6 nights in Sep 2024
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel pools are amazing, clean and with plenty of sun beds. My only comments would be that the kids food options need improving. The bolgnaise sauce was watery with hardly any meat and the lasagne was not fresh but the frozen type. Maybe some mashed potatoes, chicken fingers, homemade lasagne and Mac and Cheese would be great to have. Also the room shower has no raised platform so when you shower even with little water pressure the water will leak out making a huge mess. That is not ideal when you have small kids which is a shame when the bathroom is big enough to fit a bathtub.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento. Todo perfecto.
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones habilitadas para toda la familia. Muy masificado NO recomendado para quiénes buscan tranquilidad y atención muy personalizada. Habitación cómoda y limpia. Baño y limpieza buenos. Piscina excelente, algo resbaladizo el suelo de acceso. Personal amable, algo desbordados en hora punta de comedor. Buffet bueno. Mi nota global BIEN.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer sind sehr sauber, modern und geräumig. In dem Pool ist das Wasser angenehm warm, sodass man von morgens bis abends gut schwimmen kann. Zudem wird er täglich sauber gepflegt. Frühstück und Abendbuffet sind jeden Tag sehr lecker und abwechslungsreich. Sehr gut gefallen hat uns auch der Zugang zum Strand, da das Hotel direkt am Atlantik liegt. Das Hotel ist sehr familienfreundlich mit vielen Attraktionen für Kinder.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo como en la publicidad
Stayed 10 nights in May 2026