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Sheraton Chihuahua Soberano

4.0 star property
Travelers find urban relaxation at this Chihuahua business district hotel with saunas, steam rooms, a well-equipped gym and racquetball courts

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Photo gallery for Sheraton Chihuahua Soberano

Outdoor pool - Sheraton Chihuahua Soberano (Chihuahua)
Bar (on property) - Sheraton Chihuahua Soberano (Chihuahua)
Front of property - Sheraton Chihuahua Soberano (Chihuahua)
View from property - Sheraton Chihuahua Soberano (Chihuahua)
View from property - Sheraton Chihuahua Soberano (Chihuahua)
Sheraton Chihuahua Soberano provides a peaceful retreat in the city's commercial center. Guests can enjoy the sunny terrace after a workout or take advantage of convenient dry cleaning and laundry services. Previous visitors consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

7.8 out of 10
Good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(48 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, City View

7.8 out of 10
Good
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 1 King Bed, Mountain View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 93 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Chihuahua, Sheraton Chihuahua Soberano is in the business district. Cathedral of Chihuahua is a notable landmark, and travelers looking to shop may want to visit District 1 - Shopping Mall and Fashion Mall. Looking to enjoy an event or a game while in town? See what's going on at Luis H. Álvarez Sports Complex, or consider a night out at Maríachi Imperial. Visit our Chihuahua travel guide
Map
Barranca del Cobre 3211, Fraccionamiento Barrancas, Chihuahua, CHIH, 31125

What's nearby

  • Medical Star Hospital
    14 min walk - 0.8 miles
  • Plaza Saucito
    14 min walk - 0.8 miles
  • St Barths Spa
    16 min walk - 0.9 miles
  • District 1 - Shopping Mall
    17 min walk - 0.9 miles
  • Distrito Uno
    17 min walk - 0.9 miles

Getting around

  • Chihuahua Chepe Station
    17 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    29 min drive

Restaurants

  • Starbucks
    13 min walk
  • Bar Forjador
  • Kampai
    18 min walk
  • San Francisco Country Club
    12 min walk
  • Starbucks
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 362 for adults and MXN 184 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Racquetball/squash

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 19 to April 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 362 for adults and MXN 184 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is recommended for transportation to and from this property

Frequently asked questions

Does Sheraton Chihuahua Soberano have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from February 19 to April 10.

Is Sheraton Chihuahua Soberano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Chihuahua Soberano?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Sheraton Chihuahua Soberano?

Check-out is at noon.

Where is Sheraton Chihuahua Soberano located?

Situated in the business district, this hotel is within 1 mi (2 km) of Medical Place and District 1 - Shopping Mall. Medical Star Hospital and Plaza Saucito are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Chihuahua Soberano Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 607 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfy. Rooms clean. Breakfast delicious. Staff amazing! What more could you ask for ☺️ Gorgeous views of the city and a very relaxing pool.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Blanca

Liked: Cleanliness
Everything was great! The personnel very kind and helpful. And the breakfast buffet was the best!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jazmin

Liked: Amenities
Great location, definitely coming again!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service from all staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luis

Liked: Amenities, property conditions & facilities
Clean and very nice
Stayed 1 night in Jul 2025
Verified

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, amenities
Good area for the value
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was very good
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms need an update. Shower has cracks and stains all over the tile. No water control in the shower, so it basically started to flood into the rest of the bathroom. The air conditioner didn't work. Maintenance had to come 5 times before it was blowing any sort of cool air. Service was good and lobby bar area was nice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice ams in very good conditions...noce service
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chihuahua up and coming with dynamism a new food centric experience in the city to be welcome into this tag majal of property with an infinity pool with great view of this great city. The room in older side but very well cared for. Bar closes early but staff is amicable to allow you to close your business. In chihuahua this is one of the two top options for any travelers. Staff was flexible with policies on a per guess basis to satisfy your requirements and because it’s a culture of service at a high level that maintains this property
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a nice property with lack of maintenance, the rooms are very spacious, the bed confortable, nice pool, but the restrooms ara ugly, they have not any change or improvement since they were built The shower is not good and the vanity very small
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff was extremely kind and helpful such as the front desk and bartenders but the dining room staff was very rude.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go here everytime i visit
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Beatriz Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jesus

Liked: Staff & service, property conditions & facilities
They have 1-2 wedding's per day, a lot of noise, one can not sleep well…
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was Close 😡
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

VALENTE

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Murilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Javier Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Best Hotel in town!!!!!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
front desk ladies where great , very helpful ...tks we will be back
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Jennifer

This hotel was probably the most amazing hotel about 20 years ago. While the hotel it self is beautiful, so many things are falling apart. I’ll start with I would absolutely come back. There are just things that need to be addressed. The pool furniture needs to be completely replaced.. no stretch anymore in the lounging chairs you fall right onto the metal poles. The covered seating has warped wood so no longer flat and hard to sit on. The shower head in our room was nearly broken, water spewed everywhere and nearly flooded the bathroom for every shower. No canned lights in the room and it’s somewhat dark in the room. Only had lamps but that broke and had to be taken for replacement on day 2. I had to walk to front desk for replacement phone because it was broken too. Honestly this hotel has so much potential. I heard from other travelers in our group that stayed elsewhere and this appeared to be the best option, but it really needs some updates. I would come back but would hope hotel would address things that are falling apart.
Stayed 4 nights in Apr 2026