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Best Western Heritage Inn - Chico

2.5 star property
Travelers find a perfect balance of relaxation and convenience at this Chico hotel with its refreshing outdoor pool and rejuvenating spa tub

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Photo gallery for Best Western Heritage Inn - Chico

Lobby - Best Western Heritage Inn - Chico (Chico)
Lobby - Best Western Heritage Inn - Chico (Chico)
In-room safe, desk, blackout drapes, iron/ironing board - Best Western Heritage Inn - Chico (Chico)
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board - Best Western Heritage Inn - Chico (Chico)
Free daily continental breakfast - Best Western Heritage Inn - Chico (Chico)
Best Western Heritage Inn in Chico offers a continental breakfast to start your day. Enjoy free WiFi and dry cleaning services. Guests praise the attentive staff for their helpful service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 King Beds

In-room safe, desk, blackout drapes, iron/ironing board

2 King Beds

  • Sleeps 4

View all photos for 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

2 Queen Beds

  • Sleeps 3

About the neighborhood

Chico is home to Best Western Heritage Inn - Chico. Bidwell-Sacramento River State Park and Sacramento River reflect the area's natural beauty and area attractions include Chico Community Labyrinth and Bille Park. Visit our Chico travel guide
Map
25 Heritage Ln, Chico, CA, 95926

What's nearby

  • California State University-Chico
    California State University-Chico
    3 min drive - 1.8 miles
  • Bidwell Mansion State Historic Park
    Bidwell Mansion State Historic Park
    4 min drive - 2.0 miles
  • Cinemark Tinseltown Chico 14
    6 min walk - 0.4 miles
  • Bowlero Chico
    2 min drive - 1.6 miles
  • Rolling Hill Casino
    43 min drive - 33.3 miles

Getting around

  • Chico Station
    10 min drive
  • Chico, CA (CIC-Chico Municipal)
    8 min drive

Restaurants

  • Dutch Bros Coffee
    3 min walk
  • Chevron
    19 min walk
  • McDonald's
    20 min walk
  • Dutch Bros Coffee
    3 min drive
  • Taco Bell
    2 min drive

About this property

Best Western Heritage Inn - Chico

Property highlights
Take advantage of free continental breakfast, a garden, and dry cleaning/laundry services at Best Western Heritage Inn - Chico. For some rest and relaxation, visit the hot tub. Stay connected with free WiFi in public areas, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Multilingual staff, a vegetable garden, and smoke-free premises
  • Free newspapers, a vending machine, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 99 rooms have comforts such as air conditioning, as well as perks like safes and free newspapers.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 50-inch TVs with Netflix, streaming services, and premium channels
  • Free infant beds, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Heritage Inn - Chico have a pool?

Yes, this property has an outdoor pool.

Is Best Western Heritage Inn - Chico pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a deposit of USD 100.00 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Heritage Inn - Chico?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at Best Western Heritage Inn - Chico?

Check-out is at 11 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Best Western Heritage Inn - Chico located?

Situated in Chico, this hotel is within 2 mi (3 km) of Cinemark Tinseltown Chico 14, Bowlero Chico, and SacValley MedShare. California State University-Chico and Bidwell Mansion State Historic Park are also within 3 mi (5 km).

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Reviews

Best Western Heritage Inn - Chico Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 341 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

Verified

8/10 Good

Guadalupe

Liked: Staff & service
It's a decent place to stay. Everything was good.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts every morning ! Nice clean rooms
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jilleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older style well kept up hotel with wonderful staff and free continental breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Skyler

Liked: Cleanliness, amenities, property conditions & facilities
Our favorite place to stay when visiting the area. Rooms are clean breakfast is always delicious and the hot tub and pool area is great.
Stayed 1 night in Feb 2026
Verified

8/10 Good

alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, and friendly staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western is our go-to when we visit friends and family in Chico. It's clean, centrally located, and has an outdoor pool. The complimentary breakfast includes lots of options. My kids love the waffles.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sonya

Liked: Staff & service
Easy check in and clean room . New thing they have ice cream treat for sale at front desk which was yummy and cheap!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms are big enough to move around, even with our dog. There is plenty of space to walk your dog on grass.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, amenities
Staff and the breakfast I would give a eight for cleanliness
Stayed 1 night in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
Breakfast was good, eggs, sausage, waffles plus the normal continental grab and go stuff. The property is run down but clean. It was hard to wheel my luggage across the hallway rug because it's coming up in several places. But other than it having the run-down feeling in a few places, the staff was so kind and helpful and everything was very clean, so for the price, especially considering the yummy breakfast, excellent stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Conceicao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, good breakfast, easy check-in & checkout
Stayed 1 night in Nov 2025
Verified

8/10 Good

Aristides

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice place to stay . I stayed for three nights and did not have a problem. The room was clean and the staff was friendly. Continental breakfast was ok, eggs were fresh but a little too watery for my taste. Hotel is close to downtown Chico . The parking lot was big and it felt safe. I did not venture to walk because there was no sidewalk to the north on main highway. Overall my experience was good/ok and would stay here again if I ever travel back through that area. You get a free cookie at check-in desk.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!! Very clean room ! Breakfast was great !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
It was great. Hot tub was hot, cookies were fresh and the room was clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean as always and the staff at the front desk are so nice and very helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, Very friendly and welcoming staff (all of them) Clean & comfortable. Felt very safe … me and my car. As BW is known for a good breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This my go to place when coming to town to visit my dad. Nice quiet area over friendly staff. Plenty to choose food options several grocery stores in a few miles if you need anything.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Brian

Liked: Amenities
Room was big and spacious and clean. We were comfortable and enjoyed our stay. Hot tub was hot and clean, thanks
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Edy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and location was convenient for our trip.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Elba

Liked: Cleanliness, staff & service, amenities
Very clean and smells very nice. Excellent staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice rooms, good complimentary breakfast.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, great service, could use a tad bit of updating though. Also all the plugs were really loose. Other than that great for the price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Staff great
Stayed 1 night in Oct 2025