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Hotel Waye

3.5 star property
Hotel in Valladolid with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Waye

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Front of property
Front of property
Deluxe Room, 2 Double Beds | Terrace/patio
Deluxe Room, 2 Double Beds | Living room | Smart TV, Netflix, streaming services

Popular amenities

  • Pet friendly
  • Pool
  • Laundry
  • Room service
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, premium bedding, down comforters, individually decorated

Superior Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Smart TV
Separate bedroom
Ceiling fan
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, premium bedding, down comforters, individually decorated

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Smart TV
Separate bedroom
Ceiling fan
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, individually decorated

Standard Quadruple Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Smart TV
Separate bedroom
Ceiling fan
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Studio Suite, 1 King Bed

Signature Studio Suite, 1 King Bed | Living room | Smart TV, Netflix, streaming services

Signature Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Smart TV
Separate bedroom
Ceiling fan
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, individually decorated

Deluxe Room, 2 Double Beds

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Smart TV
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
253 Calle 41 Bacalar, Valladolid, YUC, 97780

What's nearby

  • Convent de San Bernardino de Siena - 5 min walk - 0.3 miles
  • Calzada de los Frailes - 6 min walk - 0.4 miles
  • Cathedral of San Gervasio - 11 min walk - 0.6 miles
  • Mercado Municipal - 13 min walk - 0.7 miles
  • Cenote Zaci - 19 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Paladar de Cura - ‬6 min walk
  • ‪Conkafecito - ‬6 min walk
  • ‪Taqueria el Paisa - ‬9 min walk
  • ‪Le’kaat - ‬8 min walk
  • ‪El Sazón de Valladolid - ‬4 min walk

About this property

Hotel Waye

Hotel in the entertainment district
A terrace, shopping on site, and a garden are just a few of the amenities provided at Hotel Waye. The on-site restaurant, COCINA WAYE, features local cuisine. Free in-room WiFi is available to all guests, along with laundry facilities and a conference center.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Bike rentals, tour/ticket assistance, and a 24-hour front desk
  • A water dispenser, a banquet hall, and 1 meeting room
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries
  • 43-inch Smart TVs with Netflix and streaming services
  • Decks/patios, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • COCINA WAYE

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV
  • Netflix
  • Streaming services

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
Up to 55 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Hotel Wayé
Hotel Waye Hotel
Hotel Waye Valladolid
Hotel Waye Hotel Valladolid

Frequently asked questions

Does Hotel Waye have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hotel Waye pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 55 lbs per pet. There's a fee of MXN 300 per pet, per night.

How much is parking at Hotel Waye?

Self parking is free at this property.

What time is check-in at Hotel Waye?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Waye?

Check-out is at noon.

Where is Hotel Waye located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Convent de San Bernardino de Siena, Calzada de los Frailes, and Pancho Vila Tequileria. Cathedral of San Gervasio and Francisco Canton Rosado Park are also within 15 minutes.

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Hotel Waye Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 80 out of 122 reviews
Rating 8 - Good. 32 out of 122 reviews
Rating 6 - Okay. 8 out of 122 reviews
Rating 4 - Poor. 0 out of 122 reviews
Rating 2 - Terrible. 2 out of 122 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tasha

Liked: Staff & service, property conditions & facilities
The staff is very friendly and accommodating. Rooms are super clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

CLAUDIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very fashionable and great service. Everything was walking distance around the hotel. Highly recommend and can't wait to return.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moves place in town, new, awesome staff.
Stayed 3 nights in Jul 2022

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
This hotel is a nice small hotel. The bed was only a double, but for Mexico, it wss very comfortable. The staff sraff were very courteous and accomodating.We would definitely stay here again.
Stayed 1 night in Feb 2023

10/10 Excellent

Christine

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and spacious. The beds were comfortable. There was a good restaurant at the hotel. The location was convenient and quiet. There is a grassy area right outside your room if you are traveling with a pet. We enjoyed our stay.
Stayed 1 night in Feb 2024

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The place was very cute and cosy. It was well situated (on a Main Street but no issues for parking). The staff was very helpful and quite to follow up on things. Breakfast was cancelled due to renovations but they reimbursed us the price of Breakfast.
Stayed 1 night in May 2023

10/10 Excellent

ROBERTO

Stayed 1 night in Apr 2025

8/10 Good

Martin

Stayed 1 night in Apr 2025

10/10 Excellent

ANA

Stayed 1 night in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, muy limpio, comodas instalaciones, personal muy amable y lo mejor es que aceptan mascotas, es segunda ocasión que me quedo ahi y lo recomiendo ampliamente.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2025

8/10 Good

Lorian

Liked: Cleanliness, staff & service, room comfort
Bien para una noche, eso sí la atención muy amable
Stayed 1 night in Jan 2025

10/10 Excellent

Jaeyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

너무 서비스좋고 편했습니다

직원들 친절하고 조식이 알찼습니다. 연계된 투어들도 좋았어요
Stayed 2 nights in Dec 2024

8/10 Good

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bien ubicado la gente es amable
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda Marlenne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

El hotel muy cómodo y limpio
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y nos dieron muy buenas recomendaciones para visitar, dónde comer y cómo organizar nuestro viaje y disfrutar más del lugar.
Stayed 4 nights in Jul 2024

8/10 Good

Delia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Blake

Hurricane Haven

We booked this hotel to get away from Hurricane Beryl. Check in was a little cumbersome. Upon arrival, the hotel was bracing for the storm and amenities were limited. Completely understandable. Our first night was fine. The eye of the storm passed over the hotel the next morning and there was a power outage at 9am and did not return. Staff brought fruit and a sandwich to each room, which was nice. We decided to not stay for the second reserved night. Room was non-refundable, which was fine. However, they asked for $300.00 pesos per night for a pet deposit but were not able to refund the pet deposit for the unused night. It was a reasonable request but not honored. Again, not a big deal but I don't think there was really anyone in charge present when we checked out. Felt very secure as the hurricane blew over the top of us. Great layout to escape a storm.
Stayed 2 nights in Jul 2024

8/10 Good

Mirla

Liked: Amenities
El servicio, la preparación para la tormenta. Excelente ubicación. Un poco dañado por la edad?
Stayed 3 nights in Jul 2024

8/10 Good

Bryan

Stayed 3 nights in Jun 2024

6/10 Okay

Elien

Liked: Cleanliness
De kamer waarin we sliepen werd recent opgefrist, alleen hing er nog een verfgeur en lagen de tegels een beetje los, nu dat was geen ramp. Het bed was echt wel heel smal voor 2 grote mensen. Het buffetontbijt vonden we heel triestig, als je bij een buffet niets lekker kan vinden, is het niet goed. De dingen lagen precies al heel lang klaar.
Stayed 2 nights in Apr 2024

8/10 Good

Tabata

Stayed 2 nights in Mar 2024

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel agradable, bien ubicado
Stayed 1 night in Feb 2024