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Hacienda Chichen Resort & Yaxkin Spa

3.5 star property
Colonial hotel with a full-service spa and an outdoor pool

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Photo gallery for Hacienda Chichen Resort & Yaxkin Spa

Outdoor pool
Suite, 1 King Bed (Master) | Bed sheets, alarm clocks
Lobby sitting area
Property entrance
Breakfast, lunch, dinner served; Fusion cuisine, garden views

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed | Bed sheets, alarm clocks

Honeymoon Room, 1 Queen Bed

Highlights

Air conditioning
Minibar
Free bottled water
Wardrobe or closet
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Bed sheets, alarm clocks

Suite, 1 King Bed (Master)

Highlights

Air conditioning
7 bedrooms
Bathrobes
7 bathrooms
Private bathroom
Free bottled water
Minibar
Espresso maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | Bed sheets, alarm clocks

Suite (Master)

Highlights

Air conditioning
Bathrobes
Free bottled water
Minibar
Espresso maker
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Bed sheets, alarm clocks

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Free bottled water
Wardrobe or closet
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (Historic)

Bed sheets, alarm clocks

Double Room (Historic)

Highlights

Air conditioning
Premium bedding
Free bottled water
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Carretera Libre 180 KM 120, Chichen Itza, YUC, 97752

What's nearby

  • Court of the Thousand Columns - 11 min walk - 0.6 miles
  • Pyramid of Kukulkan - 13 min walk - 0.7 miles
  • Pre-Hispanic City of Chichen-Itza - 1 min drive - 0.3 miles
  • Cenote Ik kil - 3 min drive - 2.0 miles
  • Cenote Sagrado - 5 min drive - 0.5 miles

Getting around

  • Mérida International Airport (MID) - 101 min drive

Restaurants

  • ‪Restaurant Sac-Beh - ‬5 min drive
  • ‪Oxtun - ‬14 min walk
  • ‪Pueblo Maya - ‬4 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Las Mestizas - ‬4 min drive

About this property

Hacienda Chichen Resort & Yaxkin Spa

Hotel near Pyramid of Kukulkan
Located close to Court of the Thousand Columns, Hacienda Chichen Resort & Yaxkin Spa provides a terrace, a garden, and a library. Indulge in a massage, a body scrub, and a body wrap at the onsite spa. The on-site Fusion cuisine restaurant, Los Faisanes, offers breakfast, lunch, dinner, light fare, and garden views. Free WiFi in public areas is available to all guests, along with laundry facilities and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • An area shuttle, coffee/tea in the lobby, and tour/ticket assistance
  • Concierge services, luggage storage, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hacienda Chichen Resort & Yaxkin Spa boast comforts such as air conditioning, in addition to amenities like free bottled water.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chilam Balam
  • Los Faisanes

Things to do

  • Ecotours
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

More

  • 1 floor
  • Banquet hall
  • Built in 1523
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hacienda Chichen Resort
Hacienda Chichen Resort & Yaxkin Spa
Hacienda Chichen Yaxkin Spa
Hacienda Resort & Yaxkin Spa
Hacienda Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Resort Yaxkin Spa
Hacienda Chichen & Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Chichen Resort & Yaxkin Spa Hotel
Hacienda Chichen Resort & Yaxkin Spa Chichen Itza
Hacienda Chichen Resort & Yaxkin Spa Hotel Chichen Itza

Frequently asked questions

Does Hacienda Chichen Resort & Yaxkin Spa have a pool?

Yes, this property has an outdoor pool.

Is Hacienda Chichen Resort & Yaxkin Spa pet-friendly?

Yes, Hacienda Chichen Resort & Yaxkin Spa allows pets (limit 1 total). There's a fee of USD 30 per pet, per day.

How much is parking at Hacienda Chichen Resort & Yaxkin Spa?

Self parking is free at this property.

What time is check-in at Hacienda Chichen Resort & Yaxkin Spa?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hacienda Chichen Resort & Yaxkin Spa?

Check-out is at noon.

Where is Hacienda Chichen Resort & Yaxkin Spa located?

Situated in Chichen Itza, this spa hotel is within a 15-minute walk of Court of the Thousand Columns and Pyramid of Kukulkan.

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Hacienda Chichen Resort & Yaxkin Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 220 out of 337 reviews
Rating 8 - Good. 73 out of 337 reviews
Rating 6 - Okay. 28 out of 337 reviews
Rating 4 - Poor. 9 out of 337 reviews
Rating 2 - Terrible. 7 out of 337 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hacienda set in gorgeous grounds. Perfect for a couple of days relaxing. If you like birds, the tour is worthwhile.
Stayed 2 nights in Apr 2025

8/10 Good

Flores Pellicer

Liked: Cleanliness, staff & service, property conditions & facilities
Gardens are beautifull Pool is great service excellent Rooms rustic but enough ( a 3 star for rooms and no tv. AC bearly
Stayed 1 night in May 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very close to Chichen Itza. The property is beautiful and well-kept, with plenty of outdoor seating and a large pool. The cottage-style buildings are adorable and we enjoyed the peace and quiet. Service staff were excellent, and the spa experience was exceptional. I’d love to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Always an excellent stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda has a beautiful property. Staff was incredible and the restaurant excellent. The room was somewhat dated, but the AC worked very well, it was clean and roomy. We loved the huge pool surrounded by palm trees. It was a short ride to the archeological site, and the hacienda was a welcome retreat on a hot day. We had a very positive experience at the Hacienda.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so nice! It felt like we were sleeping in the jungle. The staff were so nice and the rooms were so authentic. Can't wait to go back!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so.
Stayed 1 night in Mar 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and restaurant were amazing. Very peacefull surrounded by lots of trees and flowers. The food (maya cuisine) was amazing and the service very helpful und friendly. This stay was awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

Xanthe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The staff was very friendly, facilities extremely clean and well maintained. The restaurant was the best food we had the entire time in Mexico. Super close to the ruins which was very convenient!
Stayed 2 nights in Sep 2024

6/10 Okay

J.C.

There is no longer access to Chichen Itza from the property, so you need to drive and pay for parking. The place was alright but WiFi was horrendous and required you to be in the lobby to use it.
Stayed 1 night in Feb 2025

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Mar 2024

10/10 Excellent

lydia

Liked: Cleanliness, property conditions & facilities
Excellent services
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel 3 minutes from Chichen Itza.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Itza

Exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Liked: Staff & service
Stunning property which exceeded all expectations. The rooms, the restaurant, the gardens were all magical!
Stayed 1 night in Jun 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is great too!
Stayed 2 nights in Mar 2023

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Oct 2022

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Beautiful place to stay surrounded by wilderness.
Stayed 1 night in Mar 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel very welcoming and the surroundings are amazing. Very well looked after with beautiful surroundings a very romantic feel on the grounds. Also our meal was very enjoyable with very good service. Really enjoying our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Tim

This place oozes understated class Peaceful haven Great food Lovely staff Other surrounding hotels that I saw looked poor
Stayed 1 night in Feb 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful retreat Looked like the nicest in area
Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunningly beautiful hotel in the jungle. Hosts speak English. Dinner was fantastic. Pool is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Chichen is one of our very favourite resorts anywhere in the world! On this most recent visit, our destination was the hacienda and we didn't even bother to tour Chichen Itza. We just love hanging out at the stunningly beautiful pool set amongst the historic cottages and meticulously landscaped gardens of this jungle oasis. Such an idyllic, peaceful spot! The terrace of the restaurant overlooks the grounds and is a wonderful spot to have a leisurely breakfast or enjoy dinner as the sun goes down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tanzin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place near the historical Chichen Itza! Very clean and their food is out of the world!