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Tru by Hilton Naperville Chicago

Property class: 2.5

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Photo gallery for Tru by Hilton Naperville Chicago

Lobby - Tru by Hilton Naperville Chicago (Naperville)
Exterior - Tru by Hilton Naperville Chicago (Naperville)
Basic Double Room, 2 Queen Beds | Desk, bed sheets - Tru by Hilton Naperville Chicago (Naperville)
Business center - Tru by Hilton Naperville Chicago (Naperville)
Indoor pool - Tru by Hilton Naperville Chicago (Naperville)
Tru by Hilton Naperville Chicago offers a practical retreat with its indoor swimming pool and well-equipped modern gym. Guests connect easily with free WiFi throughout, grab coffee in the welcoming lobby, or tackle work efficiently at the dedicated business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, bed sheets

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, bed sheets

Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds | Desk, bed sheets

Basic Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(67 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room-Hearing Accessible

Towels

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Towels

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for King Room With Tub-Mobility Accessible

Bathroom | Towels

King Room With Tub-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds And Walk In Shower

Towels

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Towels

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room with Two Queen Beds, Mobility/Hearing Accessible and Roll-in Shower

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility Accessible

Towels

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

About the neighborhood

Naperville is home to Tru by Hilton Naperville Chicago. Naper Settlement Museum and Wentz Concert Hall are cultural highlights, and some of the area's landmarks include Moser Tower and Millennium Carillon and Fabyan Windmill. Looking to enjoy an event or a game while in town? See what's happening at Naperville Yard Indoor Sports Complex or Vaughan Aquatic Center. Visit our Naperville travel guide
Map
1809 WEST DIEHL RD, Naperville, IL, 60563

What's nearby

  • Woodfield Mall
    Woodfield Mall
    51 min drive - 26.6 miles
  • Topgolf
    3 min drive - 1.6 miles
  • Chicago Premium Outlets
    9 min drive - 4.9 miles
  • Raging Waves Waterpark
    25 min drive - 22.9 miles
  • Route 66 Raceway
    50 min drive - 43.0 miles

Getting around

  • Naperville Route 59 Station
    9 min drive
  • Chicago O'Hare Intl. Airport (ORD)
    37 min drive

Restaurants

  • McDonald's
    16 min walk
  • Cracker Barrel
    6 min walk
  • Starbucks
    7 min walk
  • Culver's
    3 min drive
  • Delah Coffee - Authentic Arabian Coffee
    17 min walk

About this property

Tru by Hilton Naperville Chicago

Property highlights
Consider a stay at Tru by Hilton Naperville Chicago and take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
Other perks include:
  • An indoor pool
  • Free self parking
  • Coffee/tea in the lobby, luggage storage, and smoke-free premises
  • A 24-hour front desk, a front-desk safe, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 121 rooms boast comforts such as air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • 50-inch Smart TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Frequently asked questions

Does Tru by Hilton Naperville Chicago have a pool?

Yes, this property has an indoor pool.

Is Tru by Hilton Naperville Chicago pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Naperville Chicago?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Naperville Chicago?

Check-out is at 11:00 AM.

Where is Tru by Hilton Naperville Chicago located?

Situated in Naperville, this hotel is 1.4 mi (2.2 km) from Odyssey Fun World and 2.9 mi (4.6 km) from Blackwell Forest Preserve. Northwestern Medicine Proton Center and Nike Sports Complex are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Naperville Chicago Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 663 out of 1008 reviews
Rating 8 - Good. 186 out of 1008 reviews
Rating 6 - Okay. 86 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, new furnishings and the bathroom great. The breakfast also had all the offerings and was delightful. Would definitely stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rom, well appointed, good breakfast buffet, helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and entire place was very clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
A nice place to stay for family. It’s clean and the breakfast was very good!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Good warm breakfast and very clean facility
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Solace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sound proofing could be better. Our neighbors upstairs could be very easily heard. Other than that, our stay was amazing- breakfast was good, our room was great, staff was amazing!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities
Breakfast was very nice, everyone was pleasant
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tonja

Liked: Staff & service, property conditions & facilities
Breakfast was fresh every morning. Pool needs a little tlc water was foggy. And small thing I’m used to staying at other hotels. That wasn’t here is Complementary water in the fridge, your own coffee, pot, and the cups in the bathroom to rinse your mouth other than a little hiccups the hotel was really nice.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lauri

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and the pancake meaker at breakfast was top notch!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willis was exceptional. We arrived late but right when we walked in he dropped what he was doing to work on getting us checked in. Computer was running a bit slow but Willis was very apologetic for it taking longer than usual and we were happy to be patient because he was very kind and shared all the details about our stay. Willis is the main reason I would stay at the Tru in the future.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great value. Rooms were clean, staff was friendly, and a good array of amenities. Would definitely stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities
Great friendly staff. The pool and lobby were clean. Only reason it isn't 5 stars is that I wish the room had its own coffee machine and microwave.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Michelle

Liked: Staff & service
Disliked: Cleanliness, amenities
The towels had hair on them. The floor was dirty. The breakfast was cold and not much of a selection. It took forever to check in, the computers were slow. The staff was friendly though.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities
Room was very clean, quite floor considering there were pets allowed. Very attentive, accommodating and friendly staff, main area was clean. Prices were very reasonable.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this location. Well maintained. Would stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Helpful staff, nice room, comfortable bed.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clen room, comfortable bed
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Newer property and decor. Convenient location with plenty of places to eat and shop.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Breakfast had lots of great options.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
The comforters lit up 💕everything was great staff was very welcoming which always makes the difference
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities
Very nice hotel. The rooms were clean, the staff was nice. Had great breakfast. Coffee in the lobby all day. But the room was tiny and we could hear the family above us. It was hard to fall asleep.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel to be clean and the amenities were great. Each staff person I talked to was friendly and professional.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The room and staff are always. Clean pool area but for the second year, our room is not ready at check-in.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was good,room was pretty clean and staff was nice
Stayed 3 nights in Oct 2025